In-Demand Ict solutions Jobs

ICT Support and Test Engineer
PKCG —Brisbane QLD
- $75,086.28 - $85,000.00 a year
- Full-time
- AutoCAD
- Azure
- Administrative experience
Quick Apply
2d
ICT Business Analyst
Corptec Technology Partners Pty Ltd —Melbourne VIC
- $130,000 - $135,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
Quick Apply
ICT Business Analyst
Mouri Tech Pty Ltd —Parramatta NSW
- $80,000 - $120,000 a year
- Full-time
- Bachelor's degree
- In-person
Quick Apply
5d
ICT Support and Test Engineers nec
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Computer Science
- AWS
- Work from home
Quick Apply
11d
ICT Business Analyst
Synechron —Melbourne VIC
- $100,000 - $149,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
Quick Apply
ICT Support Technician
TechInnovate Pty Ltd —Williamstown North VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Administrative experience
- SharePoint
- Professional development assistance
Quick Apply
ICT Business Analyst (Full-Time)
Zensteel Pty Ltd —Silverwater NSW
- $85,000 - $90,000 a year
- Full-time
- CRM software
- Analysis skills
- Organisational skills
Quick Apply
ICT SYSTEMS TEST ENGINEER
SkillQuest —Truganina VIC
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Databases
- Analysis skills
- Parental leave
- Professional development assistance
Quick Apply
12d
System support and Development Engineer
Amentum —Canberra ACT
- $200,000 a year
- Full-time
- Computer science
- Management
- Engineering
- Employee discount
Quick Apply
12d
ICT Business Analyst
Octane Software Solutions —Sydney NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick Apply
1d
L1 Service Desk/ICT Systems Test Engineer
Infotrust —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Software troubleshooting
- SharePoint
- Parental leave
- Free food
Quick Apply
IT Support Technician
Microcel —Ballarat North VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
4d
IT Support Officer
Northline —Greater Adelaide SA
- $76,515 - $86,515 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
ICT Cadet
Accenture —Sydney NSW
- Full-time
- Computer Science
- Analysis skills
- Software development
1d
ICT Support and Test Engineers - 26329
Simplus Australia —North Sydney NSW
- $100,000.00 - $145,016.93 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Computer Science
Quick Apply
ICT Support
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Communication skills
Quick Apply
Information & Communication Technology (ICT) Technician (Lenel Systems)
Amentum —Alice Springs NT
- Full-time
- Communication skills
Information & Communication Technology (ICT) Technician Lenel
Amentum —Alice Springs NT
- Full-time
- Communication skills
Business Analyst – Security Operations Centre (SOC) | Contract
Borderless CS —Melbourne VIC
- From $700 a day
- Contract
- Hybrid work
- Management
- PMP
- Bachelor's degree
Quick Apply
2d
ICT Service Desk Analyst
genU —Perth WA
- $71,786 - $78,355 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program

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ICT Support and Test Engineer

PKCG
Brisbane QLD

Quick Apply

Job Details

Full-time
$75,086.28 - $85,000.00 a year
2 days ago

Qualifications

AutoCAD
Bluebeam
System administration
Azure
Microsoft Exchange
Administrative experience
Revit
Bachelor's degree
Virtualisation
CompTIA Network+
IT support
Scripting
SharePoint
Security
VMWare
CompTIA Security+
Communication skills
ProCore
Intune
Information Technology

Full Job Description

Purpose of the position

The purpose of the ICT Support and Test Engineer position is to provide hands-on technical support across Microsoft 365, networking, security, and AEC (Architecture, Engineering and Construction) industry applications for our portfolio of managed clients. This role combines tier 2/3 support with a strong focus on testing and quality assurance, ensuring that scripts, configurations, security policies, and deployments are thoroughly validated before they reach client production environments. The role involves working closely with security tools (Huntress and ThreatLocker), managing endpoints via Datto RMM, and supporting AEC-specific applications such as Revit, AutoCAD, Bluebeam. This position is critical to maintaining reliable, secure, and well-tested IT environments for our AEC client base.

Responsibilities and duties

Oversee the daily support, system administration and testing operations across our managed AEC client portfolio, including:

· Deliver tier 2/3 technical support across Microsoft 365, networking, security, and AEC-specific applications for managed clients, ensuring timely and effective issue resolution.

· Liaise with security vendors, suppliers, and service providers; evaluate, recommend, deploy, and maintain security software solutions; and monitor vendor performance against contractual obligations and service level agreements (SLAs).

· Diagnose, troubleshoot, and resolve hardware and software malfunctions across servers, workstations, and communication infrastructure to minimize downtime and operational disruption.

· Test system upgrades and patches prior to deployment, tracking and resolving identified issues in accordance with established quality assurance scripts, procedures, and processes.

· Build and maintain a dedicated sandbox/test environment to validate system changes and configurations prior to production rollout.

· Conduct regression and compatibility testing following Windows, Microsoft 365, and AEC software updates to maintain system stability and functionality.

· Coordinate and execute user acceptance testing (UAT) with client stakeholders for major system changes, upgrades, and migrations.

· Test and validate backup and disaster recovery procedures, documenting outcomes and recommending improvements as required.

· Maintain comprehensive documentation of procedures, test cases, and configuration changes within the company knowledge base.

· Support new client onboarding through environment audits, baseline assessments, and initial system testing to establish performance benchmarks.

Academic and trade qualifications

Essential qualifications

Microsoft 365 Fundamentals – MS-900

Desirable qualifications

A bachelor’s degree in information technology
Networking or security-related certification (e.g. CompTIA Network+ or Security+)

Work experience and skills

Essential experience

Experience supporting Microsoft 365 services (Exchange Online, SharePoint, Teams, Intune, Entra ID).
Strong scripting skills (PowerShell preferred) and experience with RMM platforms (Datto RMM advantageous).
Familiarity with endpoint security tools (ThreatLocker, Huntress, or similar EDR/MDR platforms).
Networking fundamentals – firewalls, VPNs, switches, and Wi-Fi.
A methodical, test-driven approach to deploying changes.
Minimum 3 years of relevant work experience.

Desirable experience

Exposure to AEC industry software (Revit, AutoCAD, Bluebeam, Procore, ProjectWise) highly regarded.
Familiarity and understanding of the AEC (Architecture, Engineering and Construction) industry and its relevant tools and applications.
Prior experience in system administration, IT support, or a related role.

Personal qualities and behavioural traits

Essential qualities or behaviours

Excellent verbal and written communication skills to interact with various departments and stakeholders. The ability to explain technical concepts to non-technical users is important.
Strong documentation skills and attention to detail.
A keen eye for detail to ensure configurations, security policies, and test results are accurate and properly recorded.
The ability to work effectively in a team environment and collaborate with other IT professionals to achieve common goals.

Desirable qualities or behaviours

Desire to personally and professionally learn and improve skills and experience relevant to the AEC industry and the clients it serves.

Relationships

Details of relationships relevant to this role

This position will be trained by the Service Desk Manager with ongoing support and supervision.
Internal relationships with other teams within the organisation for escalations and project work.
External relationships with end users who may have varying roles, from administration through to C-level executives, that require technical assistance.
External relationships with vendors and other service providers to coordinate hardware and software faults for the purpose of resolution.

Pay: $75,086.28 – $85,000.00 per year

Work Location: In person

Quick Apply

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