In-Demand Customer service representative Jobs in Parafield Gardens, Sa

Customer Service Representative
PFD Food Services —Greater Adelaide SA
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
10d
Customer Service Coordinator
Coates Hire —Albert Park SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Parental leave
Sales Administrator (customer service & quoting support)
Burton Demolition Pty Ltd —Adelaide SA
- Full-time
- CRM software
- Sales
- Customer service
Quick Apply
Senior Member Service Officer - Port Adelaide
Unity Bank —Adelaide SA
- Part-time
SAAS Customer Service Pool
SA Health —Adelaide SA
- $66,905 - $71,970 a year
- Full-time
Customer Service Representative
Wilson Group —Greater Adelaide SA
- Rotating roster
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Senior Customer Service Coordinator - Engineering Support
Coates Hire —Albert Park SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee discount
Customer Service Specialists
PLEXCO —Greater Adelaide SA
- Customer service
- Research
- Education
Customer Service & Events Assistant
City of Adelaide —Adelaide SA
- From $31 an hour
- Weekend availability
- Customer service
10d
Grosvenor Hotel Adelaide - Guest Service Agent
AccorHotel —Greater Adelaide SA
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
Quick Apply
Front Office Guest Service Agent/Night Auditor - Part Time
Hotel Indigo —Greater Adelaide SA
- Part-time
- Customer service
- Communication skills
- Parental leave
Guest Service Agent
Accor Apartments & Realty —Adelaide SA
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Sales & Customer Service Officer
Europcar —Greater Adelaide SA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Membership Services Representative
Zap Fitness 24/7 —Greater Adelaide SA
- Part-time
- Sales
- Presentation skills
- Computer skills
- Parental leave
- Employee assistance program
10d
Customer Sales & Service - Repco Gawler - Casual
Repco —Gawler SA
Quick Apply
10d
Membership Consultant - St Morris & Para Hills West
Anytime Fitness —St Morris SA
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
11d
Customer Support Technical Specialist
Geotab —Greater Adelaide SA
- Full-time
- Hybrid work
- Google Suite
- Microsoft Excel
- Management
Fuel and Convenience Customer Service Representative – Angle Vale
Agostino Group —Adelaide SA
- Public holidays
- Communication skills
Fuel and Convenience Customer Service Representative – Adelaide Metropolitan
Agostino Group —Adelaide SA
- Public holidays
- Communication skills
Guest Service Agent
Oaks Hotels —Greater Adelaide SA
- $33.38 - $46.73 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
2d

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Customer Service Representative

PFD Food Services -
Greater Adelaide SA

Apply Now

Job Details

Full-time
10 days ago

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full time work | Sunday – Thursday 2pm – 10pm

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities

Receive and manage a high volume of inbound customer calls.
Accurately process orders received via phone, email, fax, and online channels.
Make outbound calls to follow up with customers, confirm orders, and share product updates.
Communicate with customers about stock availability and suggest suitable alternatives.
Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
Promote PFD’s extensive product range during customer interactions.
Create and update customer records and assist in setting up new accounts.
Generate custom pantry/order sheets using customer order history.
Support other departments with administrative or operational tasks as required.
Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.

What We’re Looking For

To thrive in this role, you will bring:

A professional phone manner and a strong ability to build lasting customer relationships.
Exceptional time management and organisational skills.
A problem-solving mindset with attention to detail.
Confidence in selling and negotiating with customers.
A clear understanding of the full service cycle from order to delivery.
A team-first attitude with flexibility to assist where needed.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

customer service representative jobs in parafield gardens, sa

Customer Service Representative

Customer Service Coordinator

Sales Administrator (customer service & quoting support)

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Customer Service Specialists

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Grosvenor Hotel Adelaide - Guest Service Agent

Front Office Guest Service Agent/Night Auditor - Part Time

Guest Service Agent

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Membership Services Representative

Customer Sales & Service - Repco Gawler - Casual

Membership Consultant - St Morris & Para Hills West

Customer Support Technical Specialist

Fuel and Convenience Customer Service Representative – Angle Vale

Fuel and Convenience Customer Service Representative – Adelaide Metropolitan

Guest Service Agent

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