In-Demand Support analyst | application | Jobs in Melbourne, Vic

Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
1d
Product Support Analyst - Salesforce
Axsys —Melbourne VIC
- Salesforce
- AI
- SDLC
- Parental leave
9h
Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis
Binance —Melbourne VIC
- Full-time
- Remote
- SQL
- Analysis skills
- Financial services
Quick Apply
Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
8d
Analyst - Data and Reporting
Department of Education —Melbourne City Centre VIC
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Database and Systems Officer
Australian Wildlife Conservancy —Melbourne VIC
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick Apply
7d
Support Analyst
Evotix Limited —Melbourne VIC
- Full-time
- Remote
- Administrative experience
- AWS
- Scripting
- Employee assistance program
Quick Apply
Business Analyst | Truganina VIC
CEVALogistics —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Disability insurance
- Parental leave
QA (Quality Assurance) Analyst
Computershare —Abbotsford VIC
- $35.12 - $58.20 an hour
- Full-time
- Management
- Computer Science
- Engineering
- Health insurance
- Life insurance
Quick Apply
Change Analyst
Deakin University —Melbourne VIC
- $105,933 - $116,643 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Parental leave
- Employee discount
14d
Operations Analyst
DiDi Global —Melbourne VIC
- Microsoft Excel
- SQL
- Analysis skills
SOC Analyst L2
AC3 —Melbourne VIC
- $600 - $650 a day
- Overtime
- Analysis skills
- Communication skills
Quick Apply
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
9d
Change and Training Analyst
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Communication skills
2d
Analyst - Data and Reporting
Victorian School Building Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Workforce Planning Analyst
Aussie Broadband —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Annual leave
- Parental leave
3d
Quality Assurance Analyst & Executive Assistant
UpScale Solutions Pty Ltd —Melbourne VIC
- Full-time
- English
- Administrative experience
- AI
2d
CHSRC Data Analyst
Peter MacCallum Cancer Centre —Parkville VIC
- $74,448.40 - $93,003.00 a year
- Full-time
- Hybrid work
- Research
- Administrative experience
- SQL
- Annual leave
10d
Test Analyst
The Royal Australian College of General Practitioners (RACGP) —Melbourne VIC
- $15,900 a year
- Full-time
- Hybrid work
- APIs
- Agile
- Communication skills
7d
Data Migration Analyst
RLDatix —Melbourne VIC
- Data analysis skills
- EMR systems
- Office experience
- Health insurance
- Employee assistance program

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support analyst | application | jobs near melbourne, vic

Service Desk & Desktop Analyst

MEGT Australia -
Melbourne VIC

Apply Now

Job Details

Full-time
1 day ago

Benefits

Extended annual leave
Leave encashment
Health insurance
Parental leave
Employee assistance program
Referral program
Salary packaging
Insurance services

Qualifications

Management
Customer service
Microsoft Exchange
Technical support
Communication skills
Intune
Help desk
VPN

Full Job Description

The Opportunity

Located at either our Ringwood VIC or Milton QLD office, this role reports to the IT Service Desk Team Leader and is primarily responsible for providing quality Level 1-3 (depending on experience) high-quality technical support to employees across MEGT.

This is a great opportunity for a customer-focused IT professional looking to build on their Service Desk experience, broaden their technical skills and continue developing their career in a collaborative environment.

Deliver exceptional IT support and customer service to employees across the organisation
Troubleshoot and resolve hardware, software, device and access-related issues
Provision, deploy and support laptops, mobile devices and business applications
Manage incidents and service requests through our ticketing system
Support technology upgrades, device rollouts and continuous improvement initiatives
Create and maintain knowledge articles and support documentation
Contribute to reporting, asset management and service delivery improvements
Provide after-hours support when required

About you

You're someone who genuinely enjoys helping people, solving problems and delivering a great customer experience. You thrive in a collaborative environment, communicate confidently with a wide range of stakeholders, and are eager to contribute developing your technical skills. You’ll bring:

1-3 years’ experience working on an IT Help Desk, Service Desk or MSP environment
Strong customer service skills and a passion for supporting end users
Knowledge of Microsoft Cloud platforms (M365, Exchange Online, Intune), Active Directory and Entra ID, RMM Tools (eg Endpoint Central or Datto RMM), iOS, basic networking, network printing, intrusion detection software, antivirus software, and remote client VPN environments
Familiarity with ticketing systems, remote support tools and device management
Strong troubleshooting and problem-solving skills
Ability to prioritise tasks and remain calm in a fast-paced environment
Excellent communication skills, with the ability to explain technical concepts in simple terms
A proactive, positive attitude and commitment to continuous learning and improvement

Find your ME at MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!

We’re proud to be certified Great Place to Work – and we live it every day. We support work-life balance and offer great benefits to help you thrive:

Hybrid & flexible working options
14 weeks paid parental leave after 6 months
$500 My Benefits voucher referral bonus
3 paid Christmas close-down days
Buy or cash out extra annual leave + 17.5% leave loading
Pro-rata long service leave after 7 years
Salary packaging available (non-PBI)
Professional development & study support
Travel, retail, entertainment and health insurance discounts
Employee Assistance Program (includes Nurse on Call)

The MEGT Commitment

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.

How to Apply

Ready to find your ME with MEGT?

If you need support with your application, would prefer to apply in another format, or have questions about the role, please contact our Talent Acquisition Team at [email protected] or call 1300 634 863.

Apply Now

Refine Your Search

support analyst | application | jobs in melbourne, vic

Service Desk & Desktop Analyst

Product Support Analyst - Salesforce

Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis

Service Desk Analyst

Analyst - Data and Reporting

Database and Systems Officer

Support Analyst

Business Analyst | Truganina VIC

QA (Quality Assurance) Analyst

Change Analyst

Operations Analyst

SOC Analyst L2

IT Service Desk Analyst

Change and Training Analyst

Analyst - Data and Reporting

Workforce Planning Analyst

Quality Assurance Analyst & Executive Assistant

CHSRC Data Analyst

Test Analyst

Data Migration Analyst

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