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Senior Referral Coordination & Assessment Officer

Planning -
Sydney Western Suburbs NSW

Apply Now

Job Details

Full-time
$138,539 - $148,283 a year
4 days ago

Qualifications

Authentication
Management
Customer service

Full Job Description

Planning

Reference number

549193

Occupation

Planning Management, Urban and Regional Planning

Work type

Full-Time

Location

Sydney - West

Salary Information

Planning Officer (Professional) Level 2

Closing date

24 June 2026 at 11:55pm

Together we shape thriving communities, public spaces, places and economies.

Join the Development Coordination Authority—bringing together expert advice across disciplines to deliver smarter, faster planning outcomes for NSW!
2 X ongoing roles
Parramatta or other NSW location by negotiation
PO Professional) Level 2, salary ranges from $ 138,539 to $148,283 plus super

The Development Coordination Authority (DCA) has been established as part of the Department of Planning, Housing and Infrastructure as the authoritative NSW Government source of technical input across the planning system. The Authority brings together a deep, multi-disciplinary capability inside the planning department — specialists in natural hazards, environment, heritage, water, transport and other disciplines — and delivers it to decision makers to help shape development outcomes across NSW.

Joining the DCA presents a unique opportunity to help build and embed a new model for delivering technical input into the planning system, working alongside DCA's specialists to provide coordinated expert advice and decisions that shape housing, infrastructure and sustainable communities across the State.

The role

This role finalises medium- to high-complexity referrals — integrated development, concurrence and consultation — for development applications across NSW, in one of DCA's four regional RC&A teams. Working alongside DCA's technical experts, the role becomes a specialist in NSW Government input and brings complex advice across many disciplines together into pragmatic, coordinated responses.

Acting as the single point of contact for allocated matters, the role exercises sound judgement on the final position and builds relationships with councils as one of DCA's principal customers. It involves the critical engagement that shapes how technical advice lands in planning decisions — bringing input from across DCA and external agencies into clear, well-supported responses. The role also supports junior officers through guidance and knowledge sharing, and contributes to ongoing improvements in how the service operates.

DCA's four regional RC&A teams align to the Local Planning and Council Support (LPCS) regions: Central, West and South; North, East and Central Coast; Hunter and Northern; and Southern, Western and Macarthur. Please indicate your preferred location in your cover letter.

For more information read the full Role Description. Senior Referral Coordination and Assessment Officer

What you will bring to the role

Knowledge of the NSW planning, assessment and approval environments including relevant legislation, policy, regulations, standards and codes of practice.
Demonstrated experience in customer service and enquiry management.
Ability to manage competing priorities and deliver to statutory timeframes.
Ability to communicate well with diverse customers and stakeholders (written and verbal)
Demonstrated ability to coordinate technical advice across multiple disciplines and exercise sound judgement when finalising responses.

What is an essential requirement

Degree qualification in a related relevant discipline.

About Us

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

Join us

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Wednesday 24 June 2026 at 11.55pm.

Should you require further information about the role please contact Lloyd Eley-Smith, Director Referral Coordination and Assessment, [email protected].

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (0 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [email protected] or (0 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.

Apply Now

Refine Your Search

senior / principal technical officer jobs

Senior Referral Coordination & Assessment Officer

Senior Recruitment Officer

Principal Veterinary Officer

Principal Project Officer - Service Design and Support

Student Support Officer

Careers Teacher

Advisor Remuneration and Benefits

Executive Officer

Senior Consultant - Online Learning

Workplace Learning and Vocational Education and Training Support Officer

Human Resource and Administration Support

ES1-3 - Instrumental Music - Drums/Guitar/Bass/Piano

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Senior Research Officer

Engineers - Cyber and Secure Networks

ES 1-2 Inclusion Support Officer

Communications - Talent Register

Enterprise Governance and Partnerships - Levels 7-8 - Talent Register

Enterprise Governance and Partnerships - Levels EO2-EO3 - Talent Register

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