In-Demand Capgemini Jobs

Workplace Engineer
Capgemini —Brisbane QLD
- $107,000 a year
- Hybrid work
- Software troubleshooting
- Customer service
- No degree
17h
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- Azure
- Computer Science
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Senior Manager, Workforce & Organisation
Capgemini —Greater Adelaide SA
- Azure
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Director - ADM Solution Architecture & Sales
Capgemini —Melbourne VIC
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Consultant, Advertising Producer
Capgemini —Sydney NSW
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Engagement Manager
Capgemini —Sydney NSW
- Hybrid work
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Azure Cloud Architect
Capgemini —Greater Adelaide SA
- Hybrid work
- Azure
- DevOps
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10d
Azure Cloud DBA Engineer
Capgemini —Canberra ACT
- Hybrid work
- Azure
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10d
Cloud Architect
Capgemini —Greater Adelaide SA
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Oracle Cloud Solutions Architect
Capgemini —Melbourne VIC
- Hybrid work
- ERP systems
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Full Stack Developer
Capgemini —Sydney NSW
- Hybrid work
- Azure
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7d
Associate Project Manager
Capgemini —Melbourne VIC
- Hybrid work
- Microsoft Excel
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10d
Associate Quality Engineer
Capgemini —Melbourne VIC
- Hybrid work
- SQL
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SAP Procurement Analyst
Capgemini —Brisbane QLD
- Hybrid work
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8d
Network Architect (Cisco ACI)
Capgemini —Sydney NSW
- Hybrid work
- DevOps
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Director of Testing
Capgemini —Melbourne VIC
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AI Managing Security Consultant
Capgemini —Melbourne VIC
- Azure
- AI
- Leadership
7d
Oracle Billing and Revenue Management (BRM) Developer
Capgemini —Melbourne VIC
- Hybrid work
- Management
- AWS
- Agile
7d
V.I.E. Contract - SAP Consultant
Capgemini —Melbourne VIC
- Temporary
- Computer science
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- Management
Delivery Executive - Insurance
Capgemini —Sydney NSW
- Azure
- PMP
- DevOps

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Workplace Engineer

Capgemini -
Brisbane QLD

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Job Details

$107,000 a year
17 hours ago

Qualifications

ITIL Foundation
Desktop support
ITIL Certification
Software troubleshooting
Customer service
ITIL
IT support
Security
Communication skills

Full Job Description

Your Role

Salary: below $107,000

Location: Brisbane

Responsibilities:

Provide onsite technical support at customer locations by diagnosing and resolving hardware, software, and network issues for end users.
Install, configure, and maintain desktop systems, applications, and peripherals while ensuring reliable performance and a high level of customer service.
Provide onsite desktop support at customer sites, responding to incidents and service requests in a timely manner.
Manage and track tickets using a service management system, ensuring accurate updates, prioritisation, and resolution within SLAs.
Diagnose and resolve hardware, software, and peripheral issues for end users.
Deliver excellent customer service, communicating clearly with users and stakeholders.
Install, configure, and maintain desktop/laptop systems, operating systems, and standard applications.
Set up and support devices such as printers, mobile devices, and conferencing equipment.
Document issues, resolutions, and procedures in ticketing systems and knowledge bases.

Your Profile

Experience and Qualifications:

Experience providing desktop or IT support in a corporate or customer-facing environment.
Strong knowledge of Windows operating systems, standard business applications, and basic networking concepts.
Familiarity with ticketing/service management systems and working within SLAs.
Ability to troubleshoot and resolve hardware, software, and peripheral issues efficiently.
Excellent communication and customer service skills, both onsite and remote.
Basic understanding of user account management and security best practices.
Relevant IT certifications (e.g.,ITIL Foundation) or equivalent practical experience.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Apply Now

Refine Your Search

capgemini jobs

Workplace Engineer

Consultant, Business Technology

Senior Manager, Workforce & Organisation

Director - ADM Solution Architecture & Sales

Consultant, Advertising Producer

Engagement Manager

Azure Cloud Architect

Azure Cloud DBA Engineer

Cloud Architect

Oracle Cloud Solutions Architect

Full Stack Developer

Associate Project Manager

Associate Quality Engineer

SAP Procurement Analyst

Network Architect (Cisco ACI)

Director of Testing

AI Managing Security Consultant

Oracle Billing and Revenue Management (BRM) Developer

V.I.E. Contract - SAP Consultant

Delivery Executive - Insurance

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