In-Demand Desktop support Jobs in Parramatta, Nsw

Desktop Support Officer
AARNet —Sydney NSW
- Full-time
- Annual leave
- Parental leave
ICT Support Technicians nec
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Management
- Software troubleshooting
- Work from home
Quick Apply
7d
Desktop Support Analyst, Information Technology
SMEC —Sydney NSW
- Full-time
- Computer Science
- Parental leave
IT Support Engineer
Total IT Global —Sydney NSW
- Contract
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Technical Service Desk Analyst - Unisys Australia
Unisys Australia —Sydney NSW
- From $5,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick Apply
Desktop Systems Specialist I
IGT —Macquarie Park NSW
- Microsoft Outlook
- Bachelor's degree
- No degree
- Tuition reimbursement
End User Services Support Analyst
Western Sydney Local Health District —Sydney NSW
- $97,502 - $113,707 a year
- Full-time
- Patient care
- Communication skills
11d
ICT Software Tester
Simplus Australia —North Sydney NSW
- From $80,830.21 a year
- Full-time
- Hybrid work
- Salesforce
- Work from home
- Employee discount
Quick Apply
IT Infrastructure Support / Desktop Support Engineer
Axiom Technologies —Sydney NSW
- Full-time
- Office experience
IT Support Specialist
The Garvan Institute of Medical Research —Sydney NSW
- $75,000 a year
- Full-time
- Computer Science
- Customer service
- Research
- Parental leave
4d
Computer Network and Systems Engineer - COS
Complete Office Supplies Pty Ltd —Lidcombe NSW
- $83,000 a year
- Full-time
- Azure
- Management
- Bachelor's degree
Quick Apply
14d
IT Support Analyst
Hermès Paris —Sydney NSW
- Full-time
- Computer Science
- English
- In-person
5d
Casper Test Rater (On-Demand Contract Work Remote in Australia)
Acuity Insights —Sydney NSW
- Contract
- Remote
- Writing skills
- Master's degree
- University
Quick Apply
IT Support Officer - English & Mandarin Speaking
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Professional development assistance
Quick Apply
13d
Data Center IT Operations Technician, Data Center Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- Senior Secondary Certificate of Education
- AWS
Desktop Home Assessor
Auto & General Holdings —Lidcombe NSW
- Full-time
- Management
- Customer service
- Office experience
- Work from home
- Parental leave
Quick Apply
IT Service Desk Analyst
ISS —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee discount
IT Support Engineer (Level 1)
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free food
Quick Apply
IT Support Engineer
Telstra Purple —Sydney NSW
- $8,459.03 - $12,638.05 a month
- Full-time
- Computer science
- Azure
- Management
- Health insurance
- Dental insurance
Quick Apply
IT Support Officer
All In IT Solutions —Stanmore NSW
- Full-time
- Microsoft Office

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Desktop Support Officer

AARNet -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time

Benefits

Annual leave
Parental leave

Qualifications

IT service management
Slack
Intune

Full Job Description

About AARNet

Australia’s Academic and Research Network (AARNet), founded in 1989, has played a pivotal role in shaping Australia’s digital landscape as the pioneers of the country’s Internet. Our mission extends beyond mere connectivity; we are the architects, builders, and operators of a world-class network infrastructure that fuels critical research and learning. At AARNet, innovation thrives within a vibrant community.

The Role: Desktop Support Officer

AARNet is seeking a motivated Desktop Support Officer who is keen to build their career in IT across multiple platforms and technologies. The successful candidate will be comfortable conversing with a wide range of people in a fast-paced professional setting, with a one team attitude and displays flexibility, initiative and drive.

This is a full-time permanent role in Sydney and will be providing support in our Chatswood office.

Key Responsibilities:

Provide desktop support and resolve problems to the customer satisfaction.
Providing telephone, face-to-face and remote support to users regarding issues.
Provide Microsoft 365 & Tooling Administration support.
Setup devices such as laptops, computers, mobiles, servers and peripherals.
Perform routine maintenance on laptops, computers, mobiles, and peripherals.
Identify, log and resolve technical problems within our ticket management system.
Escalate issues to Level 2 / 3 technical support team members and external vendors where necessary.
Ensure accurate recording, documentation and tracking of Assets, Incidents, Requests, Problems and Changes in the designated ITSM platform.

Skills, experience & qualifications

Working knowledge of Microsoft Desktop products.
Working knowledge of MacOS and iOS products.
Experience with Active Directory, Exchange, Remote Desktop Protocol.
Experience with collaboration platforms utilising Zoom, Slack, Teams.
Working knowledge of Microsoft Intune and Jamf for desktop deployment and management.
Be proactive in maintenance and development of systems.
Ability to prioritise workload.
Attention to detail.
Australian Citizenship is required for this role.

Why Work at AARNet?

At AARNet, we’re passionate about advancing global education and critical research. Our Australiawide network, with global reach, supports some of the most demanding networkbased applications. If you’re looking for a purpose-driven workplace where you can make a difference, consider joining our team.

Make an impact: By working with us, you’ll directly contribute to critical research in fields like astronomy, physics, earth observation, environment, health, and medicine. Our mission matters, and we’re committed to providing equal opportunities for all.

Competitive Benefits and Conditions:

Superannuation: Enjoy a 17% superannuation contribution.
Parental/Adoption Leave: We offer 24 weeks of paid parental leave and superannuation top up.
Secondary Carer Leave: 16 weeks of paid parental leave for secondary caregivers.
Wellness Leave: 2 days per month paid Women’s wellness leave.
Family & Domestic Violence Leave: 20 days of paid leave.
Other Supportive Leaves: Paid leave for various life events such as weddings, deaths, trauma, and disasters.
Purchased Leave: Options to purchase additional Annual Leave.
Flexible Work Options: We support work-life balance.
Equal Opportunity Focus: We value diversity and inclusion.
Social Responsibility and Ethics: We lead by example.
Cutting-Edge Technologies: Access to work with the latest industry technology.

Apply Now

Refine Your Search

desktop support jobs in parramatta, nsw

Desktop Support Officer

ICT Support Technicians nec

Desktop Support Analyst, Information Technology

IT Support Engineer

Technical Service Desk Analyst - Unisys Australia

Desktop Systems Specialist I

End User Services Support Analyst

ICT Software Tester

IT Infrastructure Support / Desktop Support Engineer

IT Support Specialist

Computer Network and Systems Engineer - COS

IT Support Analyst

Casper Test Rater (On-Demand Contract Work Remote in Australia)

IT Support Officer - English & Mandarin Speaking

Data Center IT Operations Technician, Data Center Operations

Desktop Home Assessor

IT Service Desk Analyst

IT Support Engineer (Level 1)

IT Support Engineer

IT Support Officer

I want to receive the latest job alert for desktop support in parramatta, nsw

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