In-Demand technical support Jobs in brisbane, qld

IT Support Desk Analyst
National Storage —Brisbane QLD
- $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
- Parental leave
Quick Apply
2h
Field Tech Support
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
Senior Product Technical Support Engineer - Stirred Mills
Metso —Eagle Farm QLD
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
IT Senior Support Technician
Qscan Group —Brisbane QLD
- Full-time
- Customer service
- Clinic
- Communication skills
Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Microsoft Outlook
- Management
EMTS Technical Support
Enaex —Brisbane QLD
- Full-time
- Communication skills
- Employee assistance program
Service Desk Manager
First Focus —Brisbane QLD
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Service Desk Coordinator
Queensland Government —Brisbane QLD
- Temporary
- No degree
- Leadership
- Communication skills
6d
Level 3 IT Technical Specialist
Abano Healthcare —South Brisbane QLD
- Full-time
- Azure
- Management
- No degree
Quick Apply
Document and Systems Administrator
Enaex —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee assistance program
Service Desk Agent
Datacom —Brisbane QLD
- Full-time
- Parental leave
Quick Apply
14d
IT Application Support Engineer (Pharmacy)
Icon Group —Brisbane QLD
- Full-time
- Parental leave
- Employee assistance program
5h
Systems Administrator - 12 months fixed term contract
Emesent —Brisbane QLD
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Employee assistance program
Systems Administrator - APAC Operations
GHD —Brisbane QLD
- Hybrid work
- Azure
- Computer Science
- Analysis skills
HVAC Technical Support
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) —Brisbane QLD
- Full-time
- HVAC
- Communication skills
- Time management
- Employee assistance program
- Employee discount
Customer / Technical Support Specialist
M3DICINE —Eight Mile Plains QLD
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
Quick Apply
HO - Systems Administrator
Redpath Mining —Eagle Farm QLD
- Full-time
- Life insurance
Service Desk Analyst
Bolton Clarke —Brisbane QLD
- Full-time
- Computer Science
- Microsoft Office
- SQL
- Health insurance
- Employee assistance program
4d
Level 2 Service Desk Engineer
EFEX —Brisbane QLD
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply

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IT Support Desk Analyst

National Storage -
Brisbane QLD

Quick Apply

Job Details

Full-time
$90,000 a year
2 hours ago

Benefits

Parental leave

Qualifications

Microsoft Word
Microsoft Excel
Azure
Microsoft Outlook
BMC Remedy
Zendesk
WAN
SharePoint
VPN

Full Job Description

We are looking for an IT Support Desk Analyst based in our Brisbane office who would like to be part of our IT journey, ensuring we are resourced well and continue to effect change over the everyday working lives of over 700+ National Storage team members, 300+ centres and 100,000+ customers, as we rapidly expand.

This is a brand new addition to the team, be part of our growth story and join us!

About the Role:

Reporting to the IT Operations Manager, you will be responsible for providing technical support for the National Storage Group covering the areas of networking, security, user applications, maintenance and support of laptops, printer, mobile and computer hardware, core CRM solutions and other IT functions.

The role primarily will be providing support on a full time basis, Monday to Friday within standard business hours, with the opportunity to work 1 day from home.

Key Responsibilities:

Respond to Service Desk tickets within our SLA timeframes, ensuring all tickets are followed up or escalated until completed.
Remedy hardware, software and network issues and assist with various software and hardware projects across the business.
Assist with AD User Accounts, Azure, Microsoft 365, CRM Systems, Networking, Security, IT Asset Management, MDM solutions and much more.
Support with the preparation for new site locations - this includes telco account migrations, ordering new WAN/Telephony services and CRM configurations.
Develop and maintain effective and productive relationships with external suppliers and stakeholders.

About You:

Your CV lists like for like experience in a Level 1 or Level 2 support role
Technology is a passion of yours and you are Advanced or above with Office products such as Excel, Word, Teams and Outlook and have solid experience working with Microsoft Operating Systems (10, 11).
iOS experience a bonus
Experience with any of the following technologies also advantageous: AV Systems, MDM suites, Remote Access tools, Zendesk, VPN’s, SharePoint and Active Directory.
Communication comes naturally both written and verbal
You are a proactive task master, working on multiple support items and technology projects whilst achieving all deadlines
You thrive with a team, across Brisbane and Auckland New Zealand, and excel working on your own as well

About Us:

Established in 2000, National Storage is a leading self-storage operator across Australia and New Zealand, with over 300 centres, 100,000+ customers, and a highly acquisitive growth strategy.

If you are looking to be part of a great company doing great things, we’d love to hear from you!

Why Work With Us?

Permanent role within an expanding industry leader and multinational essential services business.
Ongoing career development with the opportunity to progress.
Work with a dynamic and passionate team driven to execute best practice IT initiatives.
Access a range of benefits including discretionary bonus scheme, paid parental leave, and exclusive discounts on a range of leading retailers, hotels, restaurants and more.
24-hour wellbeing support for you and your family through our Sonder partnership.
Reimbursements for approved wellbeing services under our WellNS Wallet Program.
Work with an innovative business that values teamwork, care & excellence.

Please note, applicants may be subject to pre-employment checks which can include reference checks, medical checks and, with consent, police background checks. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. For this role, only those candidates with the eligible right to work will be considered.

Please note that this role is being sourced directly through National Storage and agency submissions will not be considered unless requested.

Quick Apply

Refine Your Search

technical support jobs in brisbane, qld

IT Support Desk Analyst

Field Tech Support

Senior Product Technical Support Engineer - Stirred Mills

IT Senior Support Technician

Service Desk Analyst (QLD)

IT Service Desk Analyst

EMTS Technical Support

Service Desk Manager

Service Desk Coordinator

Level 3 IT Technical Specialist

Document and Systems Administrator

Service Desk Agent

IT Application Support Engineer (Pharmacy)

Systems Administrator - 12 months fixed term contract

Systems Administrator - APAC Operations

HVAC Technical Support

Customer / Technical Support Specialist

HO - Systems Administrator

Service Desk Analyst

Level 2 Service Desk Engineer

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