In-Demand technical officer Jobs in new south wales

Customer Service Officer
Apex Group —Wollongong NSW
- Full-time
- Maintenance
- Administrative experience
Administration Officer
Northern Sydney Local Health District —Sydney NSW
- $35.84 - $36.96 an hour
- Part-time
- Communication skills
- Time management
5d
Product Specialist
Kairos Recruitment —Sydney NSW
- Hybrid work
11d
Desktop Support Officer - Sydney
Centorrino Technologies —Sydney NSW
- $60,000 - $80,000 a year
- Full-time
- Communication skills
Quick Apply
Technical Implementation Project Manager
Accommodations Plus International —Sydney NSW
- Weekend availability
- PMP
- English
- Education
- Annual leave
Technical Officer- Biomedical Engineering
NSW Health —Dubbo NSW
- $87,343.80 - $98,799.60 a year
- Full-time
2d
Technical Officer - Paramedicine
University of Tasmania —Sydney NSW
- $73,814 - $78,195 a year
- Full-time
- Laboratory experience
- Administrative experience
- University
22h
Specialty Collections Officer
MONEYME —Newcastle NSW
- Customer service
- Communication skills
- Time management
- Health insurance
- Parental leave
Senior Project Officer
Department of Customer Service —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
5d
Technical Services Officer
Northrop Grumman —Richmond NSW
- Hybrid work
- Management
- Microsoft Office
- Parental leave
- Employee discount
Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Executive Officer
NSW Police Force —Surry Hills NSW
- $113,574 - $125,720 a year
- Full-time
5d
Property and Administration Officer (Internal Applicants only)
Glencore —Mount Thorley NSW
- Full-time
- Microsoft Office
5d
Workforce Reporting Officer
NSW Health —Westmead NSW
- $87,813 - $116,824 a year
- Temporary
- Microsoft Excel
- Employee assistance program
13h
Centre Administration Officer - Cessnock Correctional Centre
NSW Department of Communities and Justice —Cessnock NSW
- $84,658 - $92,701 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
5d
Research Officer Action Research Network Coordinator (Central and Southern)
Agriculture and Biosecurity —Riverina NSW
- $75,728 - $145,442 a year
- Full-time
- Communication skills
8d
Maintenance Officer- Singleton
Uniting NSW.ACT —Singleton NSW
- $31.51 an hour
- Part-time
- Carpentry
- Maintenance
- Plumbing
Team Leader
NSW Police Force —Parramatta NSW
- $99,938 - $110,271 a year
- Full-time
12d
Technical Support Officer, Clerk Grade 5/6 - Full Time - Temporary - Concord High School
School Administrative and Support —Sydney NSW
- $99,938 - $110,271 a year
- Temporary
14d
Senior GIS Officer
Nambucca Valley Council —Macksville NSW
- $83,985 - $97,261 a year
- Call employer
- Relocation assistance
- Employee assistance program

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Customer Service Officer

Apex Group -
Wollongong NSW

Apply Now

Job Details

Full-time

Qualifications

Maintenance
Administrative experience

Full Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Customer Service Officer

Location : Wollongong

Description

This is an exciting opportunity to provide accurate information to customers in a helpful manner and in accordance with the governing legislation and policies.

Job specification

Customer Service

Grasp, retain and package key information to the member so that the outcome is positive
Communicate effectively via the telephone, e-mail and member interviews
Provide answers to enquiries upon the first contact.
Accept accountability for member concerns and follow through until resolution.
Ensure Team Leaders are informed of any issues that may adversely affect Mercer’s performance level agreement.
Contribute to the overall effectiveness and efficiency of the team. Where appropriate, assist in other areas.

Fund Knowledge

Ability to comprehend information such as extensive scheme knowledge and able to apply this to a member’s situation using broader understanding
Provide factual information to members’ enquiries and ensure those members with enquiries that cannot be resolved upon the first contact are kept informed of the progress until the enquiry is resolved
Where appropriate explain the role and function of Call Centre to fund members, to facilitate the communication of information.

Relationship Management

Build rapport with members and offer empathetic assistance.
Resilient by nature, have a reliable method of coping with possible confrontations and rebuttals
Mental agility so that planned approaches can be made extremely quickly, while also giving the impression of calmness
Work collaboratively and in a team environment.

Skills Required:

Detailed technical knowledge and understanding of superannuation fund administration, relevant legislation and the superannuation schemes administered by Apex Superannuation Administration Services.
Previous experience working within the insurance/superannuation industry an advantage
Thorough knowledge of complex Defined Benefit superannuation scheme rules, guidelines and relevant legislation and the capacity to apply those to interpret scheme legislation and policy for reference to case work
Regulatory Guide (RG) 146 certification mandatory or aptitude and willingness to complete certification; maintenance of SuperCPD points once RG146 accredited

What you will get in return:

A genuinely unique opportunity to be part of an expanding large global business;
Competitive remuneration commensurate with skills and experience;
Training and development opportunities

This role is covered by enterprise agreement, which sets out the pay rates and conditions.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apply Now

Refine Your Search

technical officer jobs in new south wales

Customer Service Officer

Administration Officer

Product Specialist

Desktop Support Officer - Sydney

Technical Implementation Project Manager

Technical Officer- Biomedical Engineering

Technical Officer - Paramedicine

Specialty Collections Officer

Senior Project Officer

Technical Services Officer

Desktop Support Officer

Executive Officer

Property and Administration Officer (Internal Applicants only)

Workforce Reporting Officer

Centre Administration Officer - Cessnock Correctional Centre

Research Officer Action Research Network Coordinator (Central and Southern)

Maintenance Officer- Singleton

Team Leader

Technical Support Officer, Clerk Grade 5/6 - Full Time - Temporary - Concord High School

Senior GIS Officer

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