In-Demand client success manager Jobs in victoria

Client Services Manager: Intake, Onboarding and Plan Management
genU —Geelong VIC
- $143,748 - $155,400 a year
- Part-time
- Hybrid work
- University
- Communication skills
- Time management
- Employee assistance program
- Referral program
Customer Success Manager
Timescapes —Melbourne VIC
- $90,000 - $105,000 a year
- Full-time
- Hybrid work
- Construction
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Facilities Manager
JLL —Melbourne VIC
- Management
Senior Consultant, Client Success
Visa AP (Australia) Pty Ltd —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Business Consultant - Project Manager
Terra Firma —Melbourne VIC
- Master's degree
National Service Manager
DKSH Holding Ltd —Victoria
- CRM software
- Management
- Engineering
Operations Manager
Probe CX —Melbourne VIC
- Full-time
- Data analysis skills
- Budgeting
- Communication skills
Project Manager - Client Onboarding
Acquire Intelligence —Melbourne VIC
- Full-time
- CRM software
- PMP
- Salesforce
Account Manager
Gallagher —Geelong VIC
- Communication skills
- Negotiation
- Employee stock purchase plan
- Tuition reimbursement
National Account Manager
l'Oréal —Melbourne VIC
- Full-time
- Data analysis skills
- Negotiation
Quick Apply
Strategic Account Manager
eStore Logistics —Hoppers Crossing VIC
- Full-time
- Analysis skills
- Communication skills
Quick Apply
Rural Manager or Senior Rural Manager
Rabobank —Horsham VIC
- Full-time
- Customer service
- Annual leave
- Parental leave
Test Lead / Manager
IQ Group —Melbourne VIC
- Agile
- Financial services
- Communication skills
Customer Success Manager
Quacquarelli Symonds —Melbourne VIC
- Full-time
- CRM software
- Communication skills
8d
Contracts Administrator
ADCO Constructions —Melbourne VIC
- Construction
- Negotiation
- Employee assistance program
Customer Success Manager (Enterprise)
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Hospital experience
- Parental leave
5d
Business Development Manager
Brandt Tractor —Ballarat VIC
- Full-time
- Management
- Communication skills
Quick Apply
SMB Client Relationship Manager
Reward Gateway —Melbourne VIC
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Negotiation
- Annual leave
General Manager - VIC/SA
Kinyara Health —Melbourne VIC
- Full-time
Account Project Portfolio Manager
DXC Technology —Melbourne VIC
- Full-time
- In-person
14d

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client success manager jobs near victoria

Client Services Manager: Intake, Onboarding and Plan Management

genU -
Geelong VIC

Apply Now

Job Details

Permanent | Part-time | Full-time
$143,748 - $155,400 a year

Benefits

Extended annual leave
Employee assistance program
Referral program
Salary packaging

Qualifications

Communication skills
Time management

Full Job Description

Location: Geelong

Brand: Disability & Ageing

Date Posted: 16 May 2026

Location: Offering flexbility to be based at any of our national hubs - Perth WA, Hobart TAS, Geelong VIC
Salary: $143,748 - $155,400 + super + salary packaging
Employment status: Full Time Permanent – Hybrid
Job number: 3136

Hey you!

genU is looking for a dynamic and experienced National Client Services Manager to lead teams across the country, driving high-quality client intake, seamless onboarding, and effective plan management.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

We're open to flexible hours – because great people thrive in different ways.

What you’ll do

As the National Client Services Manager of Intake, Onboarding and Plan Management in our Client Services team you’ll:

Implement the customer service strategy to deliver exceptional client experiences while driving operational efficiency;

Lead and support teams in managing the full client lifecycle, including intake, onboarding, plan management, and offboarding;

Oversee national vacancy management to optimise capacity and service utilisation across genU offerings;

Establish and maintain processes to ensure supports are aligned with client goals and are both appropriate and sustainable;

Ensure a seamless client experience by delivering efficient, professional, and client-centred support throughout their journey.

What you’ll bring

Strong leaderships skills with the ability to lead and inspire others;

5 years' experience leading multidisciplinary teams;

Excellent verbal and written communication with the ability to communicate concisely and effectively;

Sound planning, time management, organisational and problem-solving skills with a proven ability to work autonomously.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Bonus points for

Previous experience of leading and managing a health-related service

Previous experience of supervision and managing multi-national team

Why you’ll love working at genU

At genU, we’re committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do.

We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.

You’ll also get

Flexibility - full time, part time, or job share plus hybrid working

Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits

Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.

Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi

University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.

Wellbeing support - 24/7 access to a holistic employee assistance program

Referral bonus - bring great people with you and be rewarded

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

You can view the full position description on the genU careers page HERE. (Only from our careers page.)

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [email protected] or 03 5249 6119

Apply Now

Refine Your Search

client success manager jobs in victoria

Client Services Manager: Intake, Onboarding and Plan Management

Customer Success Manager

Facilities Manager

Senior Consultant, Client Success

Business Consultant - Project Manager

National Service Manager

Operations Manager

Project Manager - Client Onboarding

Account Manager

National Account Manager

Strategic Account Manager

Rural Manager or Senior Rural Manager

Test Lead / Manager

Customer Success Manager

Contracts Administrator

Customer Success Manager (Enterprise)

Business Development Manager

SMB Client Relationship Manager

General Manager - VIC/SA

Account Project Portfolio Manager

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