In-Demand Helpdesk support Jobs in Melbourne, Vic

Employee Experience Advisor
Victoria University —Footscray VIC
- $91,796 - $99,361 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Communication skills
12d
Team Leader, HR Assist
Department of Justice and Community Safety —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Customer service
- Databases
- Administrative experience
Analyst II, Systems Operations
Intercontinental Exchange Holdings, Inc. —Southbank VIC
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Office Services Coordinator
Tes Global —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
14d
Dealer eServices Supervisor
Percepta —Melbourne VIC
- Analysis skills
- Communication skills
- Time management
Quick Apply
9h
Customer Service Executive, ANZ
Ranpak —Melbourne VIC
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Training Consultant
Henry Schein One —South Yarra VIC
- Hybrid work
- CRM software
- Microsoft Excel
- Databases
IT Support Engineer
Adore Beauty —Melbourne VIC
- Weekend availability
- Azure
- Office
- POS
3d
Maintenance Manager - Accent Group
Accent Group —Cremorne VIC
- Full-time
- Maintenance
- Microsoft Office
- Communication skills
Quick Apply
3d

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Team Leader, HR Assist
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Employee Experience Advisor

Victoria University -
Footscray VIC

Apply Now

Job Details

Full-time
$91,796 - $99,361 a year
12 days ago

Qualifications

Microsoft Excel
Administrative experience
Working with Children Check
Communication skills

Full Job Description

About VU:

At VU, we aim to be one of the leading impact universities in the world. VU is an impact‑driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we put students first through the VU Block Model®, dual‑sector pathways and strong industry partnerships. We are a values‑led, inclusive workplace where diverse talent is supported to make a real difference.

About the Team:

The Employee Experience team sits within People & Culture and plays a critical role in supporting staff across the University. The team delivers responsive, high-quality support services and ensures a seamless employee experience across the employment lifecycle.

About the Role:

As an Employee Experience Advisor, you will act as a key point of contact for People & Culture enquiries, supporting employees and managers through the VU People First Helpdesk and HR operations.

This role requires a proactive and detail-oriented professional who can deliver efficient, high-quality HR support. You will contribute to a positive employee experience by resolving queries, processing HR transactions, maintaining data integrity, and supporting continuous improvement across systems and processes.

Position Key Duties

Examples of the key duties associated with the role:

Act as a key point of contact for People & Culture enquiries via the People First Helpdesk
Provide advice and guidance to employees and managers on HR processes, policies, and systems
Process HR transactions and maintain employee records, including positions and assignments
Support onboarding and employment administration, including background and compliance checks
Maintain accurate data and conduct audits to ensure integrity across HR systems
Coordinate and escalate complex queries to relevant teams as required
Contribute to continuous improvement of HR processes, knowledge content, and service delivery
Support reporting and use data insights to inform decision-making and improvements Collaborate with People & Culture teams and stakeholders to deliver effective solutions

Position Details

Classification: HEP 6
Salary: $91,796 - $99,361Plus 17% Super
Employment Type: Full Time – 12 Month Fixed Term
Hours per Week: 36.75/1 FTE
Location: Footscray Park Campus – 3 days on-site

For a detailed overview of the role’s duties and responsibilities, please refer to the Position Description - Employee Experience Advisor

About You

You are a proactive and service-focused professional with a strong commitment to delivering high-quality People & Culture support. You bring:
Strong communication skills with a professional and approachable manner
High attention to detail and accuracy when managing HR processes and data
Ability to manage competing priorities in a fast-paced, service-driven environment
A proactive, solutions-focused mindset with sound judgement and problem-solving capability
Strong interpersonal skills and the ability to build effective relationships across diverse stakeholders

The University is a Child Safe organisation. You will be required to hold a current Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment.

How to Apply

To submit your application please click on the Apply button.

Applications must be submitted as a single document comprising:

A cover letter
Your curriculum vitae/resume
Your responses addressing all selection criteria located in the position description

Applications will close Monday 15 June at 5pm. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged.

Visa sponsorship is not available for this position. This role requires for applicants to have full and permanent working rights in Australia.

Why Join VU:

VU provides competitive salaries, excellent superannuation, and a variety of benefits. university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU Webpage

Our Commitment:
Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all—embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio‑economic backgrounds.

As a WGEA Employer of Choice for Gender Equality , we strive to create a place where everyone feels they belong, and we ensure a positive, barrier‑free recruitment experience by providing adjustments and accessible formats upon request at [email protected] or (03) 9919 5999.

Apply Now

Refine Your Search

helpdesk support jobs in melbourne, vic

Employee Experience Advisor

Team Leader, HR Assist

Analyst II, Systems Operations

Office Services Coordinator

Dealer eServices Supervisor

Customer Service Executive, ANZ

Training Consultant

IT Support Engineer

Maintenance Manager - Accent Group

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