JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
The Governance and Communications Manager establishes governance frameworks, develops strategic communications, and oversees learning initiatives that drive business process improvement across JLL's Whole of Australian Government (WoAG) portfolio. In this high-visibility position, you'll lead the Communications and Administration Coordinator while ensuring coordinated delivery that enables our teams to work as 'One JLL' for our clients. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role is central to that mission. Your responsibilities span conflict of interest management, security clearance oversight, and creating compelling communications that shape how work gets done. You'll ensure organisational compliance, maintain rigorous governance standards, and manage multiple priorities in a fast-paced environment. The ideal candidate brings creative problem-solving abilities, exceptional project management skills, and the talent to absorb complex issues and develop innovative solutions. Your strong writing and editing capabilities, attention to detail, and collaborative approach will help you identify and deploy best practices while nurturing the JLL brand across all channels.
An overview of the role:
Provide oversight, direction, and support to the Communications and Administration Coordinator, delegating tasks, coordinating workflow, and quality assuring materials while fostering professional development
Develop, implement, and maintain comprehensive conflict of interest frameworks, establishing systematic processes for identifying, documenting, assessing, and managing conflicts across the WoAG account
Oversee security clearance management processes across the portfolio, coordinating applications, maintaining accurate records, and liaising with Entity Relationship Directors to ensure continuous compliance with Commonwealth Security requirements
Support business process improvement through the development and distribution of relevant communications, facilitating training sessions that enable the team to deliver consistent and efficient services
Foster a culture of information sharing across Federal Government accounts, acting as a conduit to reduce duplication of effort and share best practices while developing the Canberra office newsletter
Manage communications for significant portfolio or service changes, including machinery of government changes, entity transitions, and service delivery modifications
Provide communications support for transition activities and change management initiatives, working with the Transformation Manager to coordinate meetings, align processes, and support Relationship Directors
Sounds like you? This is what we are looking for:
Ability to obtain and maintain an AGSVA security clearance and any additional associated Entity clearances as required for this role
Demonstrated experience developing communications for diverse stakeholders including senior management, with strong written and verbal communication skills
Proven ability to coordinate multiple activities simultaneously with excellent time management skills and the capacity to manage competing priorities with limited supervision
Strong attention to detail with demonstrated ability to maintain compliance, manage organisational risk, and interpret policy requirements
High proficiency with MS Office programs and comfort with communication trends, tools, and digital channels
Executive presence and professionalism with demonstrated success translating complex concepts into clear, logical communications
Self-motivated, goal-oriented, and flexible team player who adapts to rapidly changing situations while maintaining focus on performance targets
Degree in Business Administration, Commerce, Communications, or equivalent relevant work experience (preferred)
Experience in governance frameworks, policy interpretation, or compliance management within government or highly regulated environments (preferred)
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ506315
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
