In-Demand Reservation agent Jobs in Darlinghurst, Nsw

Customer Service Agent
AccorHotel —Sydney NSW
- Part-time
- Hospitality
- Communication skills
- Hotel experience
- Parental leave
- Employee assistance program
Quick Apply
3d
Rydges Sydney Airport - Reservations Agent
EVT Group —Mascot NSW
- Weekend availability
- Management
- Customer service
- English
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
DevOps Lead
ezyCollect by Sidetrade —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Parental leave
- Referral program
Quick Apply
Guest Service Agent
PARKROYAL Darling Harbour —Sydney NSW
- $32.64 an hour
- Part-time
- In-person
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
2d
Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee assistance program
1d
Guest Service Agent
EVT Group —Rosehill NSW
- Communication skills
- Resort
- Office experience
- Parental leave
5d

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Rydges Sydney Airport - Reservations Agent
EVT Group —Mascot NSW
Complete check-in and check-out guests from Property Management System Opera through the telephone. Compliant – you’ll be above minimum age required and NSW…

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Customer Service Agent

AccorHotel -
Sydney NSW

Quick Apply

Job Details

Part-time
3 days ago

Benefits

Birthday leave
Parental leave
Employee assistance program

Qualifications

Hospitality
Upselling
OPERA
Communication skills
Hotel experience
Office experience

Full Job Description

Company Description

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. Home to 436 beautifully redesigned rooms and suites, Club Millésime Executive Lounge, award-winning dining venues, and exceptional event spaces, we deliver unforgettable experiences to every guest.

As a member of our One Touch team, you will play a vital role in shaping those experiences, acting as the central point of contact for guests and connecting them with all areas of the hotel. This fast-paced and guest-focused position requires exceptional communication skills, attention to detail, and a passion for delivering seamless luxury service. At Sofitel, you'll be part of a team that values excellence, collaboration, and heartfelt hospitality while creating memorable moments for our guests every day.

Job Description

Deliver exceptional guest service from pre-arrival through to post-stay, ensuring all requests and enquiries are handled promptly, professionally, and with genuine care.
Manage guest accounts, reservations, billing, and cashiering functions accurately using Opera PMS.
Serve as the central communication hub for the hotel, efficiently coordinating guest requests, calls, messages, and wake-up services with relevant departments.
Support daily Front Office operations, including arrivals, departures, VIP and group guest management, courtesy calls, and shift handovers.
Promote hotel facilities, services, and experiences through confident upselling and strong product knowledge.
Contribute to guest satisfaction and service excellence initiatives while assisting with administrative and operational tasks as required.

Qualifications

Previous Front Office experience in a hotel or hospitality environment is highly desirable
Proficiency in Opera PMS or similar property management systems desirable.
Problem-solving skills and the ability to remain calm under pressure, especially during peak periods or when handling guest complaints.
Strong attention to detail and accuracy in managing guest accounts, billing, and administrative tasks.

Additional Information

Additional Information - Why Join Sofitel Sydney Wentworth?

We value our people and offer:

Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full working rights in Australia are required for this role.

Quick Apply

Refine Your Search

reservation agent jobs in darlinghurst, nsw

Customer Service Agent

Rydges Sydney Airport - Reservations Agent

Guest Service Agent - Rydges Bankstown

DevOps Lead

Guest Service Agent

Cluster Reservations Agent

Guest Service Agent

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