In-Demand Optimization manager Jobs in Fawkner, Vic

Organisational Change Manager I 12 Month Fixed Term
Datacom —Melbourne VIC
- Contract
- Hybrid work
Quick Apply
Customer Service Manager
Catalano Interiors —Alphington VIC
- $75,000 - $95,000 a year
- Full-time
- Management
- Customer service
- Conflict management
Quick Apply
Functions Manager
Compass Group Australia —Parkville VIC
- $93,000 a year
- Full-time
- Management
- Culinary experience
- Supervising experience
- Parental leave
Organizational Change Manager
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Psychology
Quick Apply
Media Implementation Account Manager
Omnicom Group —Melbourne VIC
- Full-time
- Doctoral degree
- Communication skills
- Employee assistance program
13d
Manager - Technology Strategy and Transformation - Technology Consulting
EY —Melbourne VIC
- Recruiting
- Agile
- AI
- Parental leave
Program Manager- Quality Engineering & Testing
Infosys —Melbourne VIC
- $235,889 - $250,588 a year
- DevOps
- Agile
- Financial services
- Health insurance
- Parental leave
Senior Front End Developer
VicRoads —Melbourne VIC
- Up to $171,000 a year
- Full-time
- Remote
- APIs
- Communication skills
- Work from home
- Parental leave
5d
Enterprise Account Manager (AUS)
Flexera Software, Inc. —Melbourne VIC
- Full-time
- Sales
Digital Product Manager
Hostplus —Melbourne VIC
- Full-time
- Salesforce
- Product management
- Financial services
- Wellness program
- Parental leave
Regional Transition Program Manager (Operational Readiness) - Melbourne
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Senior Principal - Organizational Change Manager
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
Quick Apply
Technical Delivery Manager
Unisys —Melbourne VIC
- Full-time
- Leadership
Strategic Marketing Manager
Justrite Safety Group —Thomastown VIC
- Hybrid work
- CRM software
- Sales
- Marketing
Quick Apply
Manager, Business Development, Corporate Solutions, ANZ
Mastercard —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Business development
Senior Project Manager - Construction , Data Center Planning & Delivery
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Management
- AWS
- Electrical experience
- Health insurance
- Employee assistance program
Salvage Account Manager
Assurant —Hawthorn East VIC
- Full-time
- Analysis skills
- AI
- Communication skills
- Parental leave
- Employee discount
12d
General Manager - Financial Services Risk & Compliance Operations
Xero —Hawthorn VIC
- Full-time
- Hybrid work
- Salesforce
- Financial services
- AI
Digital Product Manager (12 -Month contract)
Hostplus —Melbourne VIC
- Full-time
- Salesforce
- Product management
- Financial services
- Wellness program
- Employee assistance program
Service Management Manager - Process Design Lead
Accenture —Melbourne VIC
- Full-time
- Leadership
2d

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optimization manager jobs near fawkner, vic

Organisational Change Manager I 12 Month Fixed Term

Datacom -
Melbourne VIC

Quick Apply

Job Details

Contract

Qualifications

ITIL Foundation
System migration
ITIL Certification
IT service management
ITIL
Usability
User acceptance testing
ServiceNow

Full Job Description

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

The Change Manager will play a pivotal role in ensuring the smooth transition from Cherwell to ServiceNow here at Datacom. This role requires expertise in IT Service Management (ITSM), change leadership, stakeholder engagement, and risk mitigation to drive adoption and ensure minimal disruption. Additionally, the Change Manager will evaluate and refine the operating model to optimize efficiencies, align with industry best practices, and leverage ServiceNow’s capabilities to enhance service delivery.

This role can be worked from Auckland, Brisbane or Melbourne

Key Responsibilities

Change Leadership & Strategy

Develop and execute a change management strategy aligned with the MSP’s business objectives.
Identify potential risks and resistance and implement proactive mitigation plans.
Define success metrics to measure adoption and effectiveness of the transformation

Stakeholder Engagement & Communication

Collaborate with executives, project teams, IT teams, and end-users to ensure smooth adoption.
Conduct workshops, training sessions, and regular updates to address concerns and ensure buy-in.
Develop clear and consistent communication plans to keep all stakeholders informed.

Process, Operating Model & Technology Transition

Assess the current operating model and identify opportunities for optimization with ServiceNow.
Work alongside technical teams to align the new ServiceNow workflows with business needs.
Recommend process refinements to maximize automation, efficiency, and scalability.
Ensure process documentation and create reference materials for future optimization.
Oversee data migration, system integrations, and testing to ensure seamless operational continuity

Training & Adoption

Design and implement training programs to equip employees with the necessary skills.
Drive user acceptance testing (UAT) and feedback loops to refine the platform post-migration.
Support ongoing improvement initiatives to enhance usability and efficiency.

Required Skills & Experience

Proven experience in Change Management within ITSM environments.
Strong knowledge of ServiceNow and ITIL frameworks.
Demonstrated success in leading large-scale transformations in MSPs.
Extensive hands-on experience in delivery and go-live readiness for large-scale ITSM transformations, including legacy-to-modern platform migrations.
Proven ability to lead cross-functional teams through cutover planning, hypercare execution, and stakeholder alignment to ensure seamless operational continuity.
Expertise in evaluating and adjusting operating models to align with new technologies.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to analyze business processes and align technology solutions accordingly.
Familiarity with Cherwell and understanding of legacy system migration challenges.

Preferred Certifications

ITIL v4 Foundation or higher
ServiceNow Certified Implementation Specialist (not mandatory)

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

optimization manager jobs in fawkner, vic

Organisational Change Manager I 12 Month Fixed Term

Customer Service Manager

Functions Manager

Organizational Change Manager

Media Implementation Account Manager

Manager - Technology Strategy and Transformation - Technology Consulting

Program Manager- Quality Engineering & Testing

Senior Front End Developer

Enterprise Account Manager (AUS)

Digital Product Manager

Regional Transition Program Manager (Operational Readiness) - Melbourne

Senior Principal - Organizational Change Manager

Technical Delivery Manager

Strategic Marketing Manager

Manager, Business Development, Corporate Solutions, ANZ

Senior Project Manager - Construction , Data Center Planning & Delivery

Salvage Account Manager

General Manager - Financial Services Risk & Compliance Operations

Digital Product Manager (12 -Month contract)

Service Management Manager - Process Design Lead

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