In-Demand Cloud consultant Jobs in Perth, Wa

Service Desk Engineer
Starboard IT —Perth WA
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick Apply
Implementation Consultant
HSI —Perth WA
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Tuition reimbursement
- Employee assistance program
Quick Apply
4h
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Perth WA
- Full-time
- Management
- Computer Science
- Analysis skills
Level 2 Engineer (ICT Support Officer)
Integrated ICT —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
Services Consultant Sr
Dayforce —Perth WA
- Full-time
- Remote
- Writing skills
- Analysis skills
- Bachelor's degree
Quick Apply
IFS Projects Consultant
InfoConsulting Group —Perth WA
- Full-time
- Remote
- Bachelor's degree
- Budgeting
Quick Apply
Senior Technical Customer Support Engineer - Australia
ClickHouse —Perth WA
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
Data & AI Consultant
Accenture —Perth WA
- Full-time
- Azure
- Management
- AWS
Consultant, Business Technology
Capgemini —Perth WA
- Azure
- Computer Science
- Agile
Data & AI | Experienced Analyst
Deloitte —Perth WA
- $70,000 - $97,000 a year
- SQL
- Analysis skills
- AI
- Parental leave
Data & AI Senior Consultant
Sia —Perth WA
- Full-time
- Azure
- Computer Science
- DevOps
Quick Apply
Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- DevOps
- Master's degree
- AWS
GenAI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- DevOps
- Master's degree
- AWS
ServiceNow ITOM Consultant
Accenture —Perth WA
- Full-time
- Serving
- Azure
- AWS
- Parental leave
Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Master's degree
- AWS
- Software development
Technical Account Manager
MNG —Perth WA
- $125,000 - $135,000 a year
- Full-time
- Analysis skills
- Communication skills
5d
Consultant, Business Technology
Capgemini Sogeti —Perth WA
- Azure
- Computer Science
- Agile
Data & AI Manager
Sia —Perth WA
- Full-time
- Azure
- Computer Science
- DevOps
Quick Apply
Senior Ramco Payroll Consultant
Delivery Centric Technologies —Perth WA
- Full-time
- Analysis skills
- In-person
Quick Apply
5d
Technical Consultant, MEC Team - Mining, Energy, Commercial
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- AWS
- Bachelor's degree
- AI

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Service Desk Engineer

Starboard IT -
Perth WA

Quick Apply

Job Details

Full-time

Qualifications

Desktop support
Azure
Customer service
Microsoft Office
IT support
SharePoint
Communication skills

Full Job Description

Starboard IT About Us

Starboard IT is a Managed & Professional IT Services Provider founded by IT professionals passionate about achieving the highest quality solutions for our clients. We work with our clients to understand their requirements and provide them with expert best approach IT consultation through to successfully deliver their IT projects. We are a collaborative team of driven, talented, technology loving individuals who enjoy the challenge of successfully delivering any task or projects well the from beginning to end.

Your next Move

Are you looking for your next exciting career opportunity?

Are you an engineer that loves being a consultant and working closley with clients?

Are you wanting to join a boutique MSP with a great culture, exposure to the latest and greatest tech and make an impact?

If this sounds has peaked your interest, perhaps this is the role for you -have a read thorugh the below and Apply NOW!

The opportunity

Starboard IT offers an exciting opportunity for an ambitious Service Desk Engineer who wants a progressive career in IT and be a part of a dynamic environment!

Our Service Desk Engineer role is customer facing and will require you to provide technical support across professional, consulting, and managed services practices.

You will provide L1-L3 IT support as part of the Service Desk team by being one of the points of escalation for clients and the team requiring technical assistance.

You will be involved in several projects and process improvement opportunities.

You will work collaboratively across all departments of the organisation. You will be responsible for providing MS service desk support, user administration, leading and implementing small projects.

Key Role Responsibilities

Responding to and resolving incoming IT queries via email and phone, or onsite (as required), both for customers and internal staff
Evaluating and taking necessary action (assessing, triaging, researching) to resolve incidents, requests and problems raised by customers.
Consulting with customers on most appropriate solutions to meet their requirements.
Ensuring all tickets are progressed & cleared within SLA – escalating L3 as appropriate
Diagnose and troubleshoot technical issues, including account setup and network configuration
Analysing and identifying root causes of major or recurring incidents, then proposing and implementing solutions to prevent them happening again.
Review, propose and implement solutions to remediate the root cause of major issues.
Being a proactive trouble-shoot and providing strategic solutions to a variety of technical issues.
Responding to queries accurately and quickly, with the ability to predict customer needs and requirements.
Participating in a rotating on-call roster to provide 24x7 coverage of critical incidents for our customers.

Skills & Requirements

Prior Level 1 IT support experience (preferably in a managed services environment)
Minimum of 3 years' experience in the IT industry
Experience with Office 365 and Azure AD technologies – including but not limited to Exchange, SharePoint, and Teams
Experience with core networking principles and technologies
Familiarity and experience working with on-premises, cloud and hybrid server environments
A high skill level of Windows and Mac desktop support
A "do whatever it takes" attitude complimented with a "do it right the first time" approach.
Excellent customer service skills, problem-solving and communication skills
Located in Perth, WA with the ability to attend client sites in Perth.
Australian residency, citizenship or a valid working visa.

What we Offer

Competitive salary
Training and development (we work with you on training re: certs and other areas of interest to grow your skills & devleopment)
Work with open minded and forward-thinking management. Bring your ideas!
Flexible hybrid working environment (work-from-home & on site)
Work life balance (because we understand people have lives outside of work)
Close knit team environment, we enjoy a good laugh together so bring your sense of humour
Fun social events; escape room challenges, fun Team games with banter about our love of cooking, eating & craft beers

If we are ticking all or most of your boxes, apply now or email us at [email protected]

Quick Apply

Refine Your Search

cloud consultant jobs in perth, wa

Service Desk Engineer

Implementation Consultant

Graduate Analyst - Technology - 2027 Graduate Program

Level 2 Engineer (ICT Support Officer)

Services Consultant Sr

IFS Projects Consultant

Senior Technical Customer Support Engineer - Australia

Data & AI Consultant

Consultant, Business Technology

Data & AI | Experienced Analyst

Data & AI Senior Consultant

Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

GenAI FullStack SDE, AWS Professional Services

ServiceNow ITOM Consultant

Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

Technical Account Manager

Consultant, Business Technology

Data & AI Manager

Senior Ramco Payroll Consultant

Technical Consultant, MEC Team - Mining, Energy, Commercial

I want to receive the latest job alert for cloud consultant in perth, wa

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