In-Demand Capgemini Jobs

Workplace Engineer
Capgemini —Brisbane QLD
- $107,000 a year
- Hybrid work
- Software troubleshooting
- Customer service
- No degree
3d
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Capgemini —Brisbane QLD
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Capgemini —Greater Adelaide SA
- Azure
- Management
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Capgemini —Brisbane QLD
- Hybrid work
- Analysis skills
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Service Delivery Manager
Capgemini —Sydney NSW
- Hybrid work
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Int. Environments Engineer
Capgemini —Melbourne VIC
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AI Managing Security Consultant
Capgemini —Melbourne VIC
- Azure
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SAP BTP IS Integration Consultant
Capgemini —Melbourne VIC
- Hybrid work
- APIs
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Software Engineer
Capgemini —Melbourne VIC
- Hybrid work
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Consultant, Business Technology
Capgemini —Perth WA
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- Agile
Associate Quality Engineer
Capgemini —Melbourne VIC
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Azure Cloud Architect
Capgemini —Canberra ACT
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Capgemini —Melbourne VIC
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SAP Engagement Manager
Capgemini —Melbourne VIC
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- PMP
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Azure Cloud Architect
Capgemini —Sydney NSW
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Infrastructure Engineer
Capgemini —Perth WA
- Hybrid work
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Consultant, Advertising Producer
Capgemini —Sydney NSW
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Lead Change Manager
Capgemini —Sydney NSW
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Azure Cloud Engineer
Capgemini —Canberra ACT
- Hybrid work
- Azure
- DevOps
- Agile
Associate Project Manager
Capgemini —Melbourne VIC
- Hybrid work
- Microsoft Excel
- PMP
- Engineering
13d

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Workplace Engineer

Capgemini -
Brisbane QLD

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Job Details

$107,000 a year
3 days ago

Qualifications

ITIL Foundation
Desktop support
ITIL Certification
Software troubleshooting
Customer service
ITIL
IT support
Security
Communication skills

Full Job Description

Your Role

Salary: below $107,000

Location: Brisbane

Responsibilities:

Provide onsite technical support at customer locations by diagnosing and resolving hardware, software, and network issues for end users.
Install, configure, and maintain desktop systems, applications, and peripherals while ensuring reliable performance and a high level of customer service.
Provide onsite desktop support at customer sites, responding to incidents and service requests in a timely manner.
Manage and track tickets using a service management system, ensuring accurate updates, prioritisation, and resolution within SLAs.
Diagnose and resolve hardware, software, and peripheral issues for end users.
Deliver excellent customer service, communicating clearly with users and stakeholders.
Install, configure, and maintain desktop/laptop systems, operating systems, and standard applications.
Set up and support devices such as printers, mobile devices, and conferencing equipment.
Document issues, resolutions, and procedures in ticketing systems and knowledge bases.

Your Profile

Experience and Qualifications:

Experience providing desktop or IT support in a corporate or customer-facing environment.
Strong knowledge of Windows operating systems, standard business applications, and basic networking concepts.
Familiarity with ticketing/service management systems and working within SLAs.
Ability to troubleshoot and resolve hardware, software, and peripheral issues efficiently.
Excellent communication and customer service skills, both onsite and remote.
Basic understanding of user account management and security best practices.
Relevant IT certifications (e.g.,ITIL Foundation) or equivalent practical experience.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Apply Now

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capgemini jobs

Workplace Engineer

Project Manager

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