In-Demand Associate engineer Jobs in Parramatta, Nsw

Associate Support Engineer
OneAdvanced —North Sydney NSW
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- Travel reimbursement
- Parental leave
Quick Apply
Associate R&D Engineer
Smith & Nephew —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
Associate Managing Consultant, Strategy and Transformation - Generative AI Engineer / Generative AI Data Scientist
Mastercard —St Leonards NSW
- Full-time
- Azure
- Computer Science
- Engineering
Associate Network Engineer
FOUR NINES PTY LTD —Norwest NSW
- Full-time
- Hybrid work
- Management
Quick Apply
Field Engineer Sydney
ITSM Corporation —Sydney NSW
- Management
Member of Technical Staff
Artificial Analysis, Inc. —Sydney NSW
- Full-time
- Data analysis skills
- Analysis skills
- AI
Quick Apply
1d
Associate Operations Engineer
FinXL —Sydney NSW
- Contract
- DevOps
- APIs
3d
Associate Traffic Signal Engineer
Jacobs —Sydney NSW
- Hybrid work
- Management
- Engineering
- Leadership
- Parental leave
Associate Service Centre Engineer
Stryker —Sydney NSW
- Full-time
- Engineering
- Bachelor's degree
- Hand tools
- Health insurance
Building and Engineering Technician
Pilecom East PTY LTD —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Construction site
- Engineering
- Construction
Quick Apply
Senior Associate Civil Structural Engineer
Beca —Sydney NSW
- Full-time
- Business development
- Parental leave
11d
Graduate / Junior Systems Administrator
FOUR NINES PTY LTD —Bella Vista NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- Administrative experience
Quick Apply
Cloud Support Associate Apprentice, Support Engineering
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Senior Secondary Certificate of Education
- On-the-job training
Junior Network Admin
Techtronic Industries (TTI) —Kemps Creek NSW
- Management
- Computer Science
- Administrative experience
- Parental leave
- Employee assistance program
Field Service Engineer
Radiometer —Lane Cove NSW
- Full-time
- Remote
- Laboratory experience
Valuation Actuary - 12 months
SCOR —Sydney NSW
- Full-time
- Microsoft Excel
- SQL
- Education
Global Advisory & Markets, Goldman Sachs Electronic Trading ( GSET ) Java/ C++ Developer, Associate,
Goldman Sachs —Sydney NSW
- Full-time
- Management
- Computer Science
- Engineering
- Travel reimbursement
- Health insurance
Architectural Draftsperson
N1 Exclusive Pty Ltd —Lane Cove West NSW
- $76,500 - $100,000 a year
- Full-time
- AutoCAD
- CAD
- Construction
Quick Apply
1d
Field Service Engineer
Beckman Coulter Diagnostics —Blenheim Road NSW
- Full-time
- Electrical experience
- In-person
9d
Customer Engineer Associate, Platform, Google Cloud
Google —Sydney NSW
- Full-time
- Sales
- Systems design
- Presentation skills

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associate engineer jobs near parramatta, nsw

Associate Support Engineer

OneAdvanced -
North Sydney NSW

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Travel reimbursement
Parental leave
Employee discount
Professional development assistance
Paid volunteer leave
Maternity leave
Life insurance
Referral program
Free drinks
Salary packaging

Qualifications

Microsoft Office
SharePoint
ServiceNow

Full Job Description

Role Introduction:

The Associate Support Engineer will ultimately become responsible for ensuring the end-to-end support of customers utilizing OneAdvanced Finance Spend and Governance and Workforce Management SaaS products.

This includes the ownership and hands-on resolution of issues, management of SLA’s, definition of and adherence to processes as well as the proactive and reactive training of customers.

The Associate Support Engineer should also represent customers and their needs to other teams, and through reporting and optimization assist the ANZ Customer Solutions Manager - Support and other team leads in providing stable, supported, and constantly improving products and services.

What will you Do:

Apply technical skills and experience, using a customer-focused mindset to take an active role in identifying, troubleshooting, and resolving customer issues to a high level of customer satisfaction.
Be a voice for customers and ensure other key team members and teams are aware of their requests and feedback.
Proactively identify potential concerns or opportunities to improve customer satisfaction and share these with the Customer Solutions Manager - Support, the wider Post Sales & Operations team, or other teams as appropriate.
Administer systems required to support customers including ServiceNow, SharePoint, Office 365.
Ensure response and resolution SLA's are met.
Contribute to OneAdvanced workplace culture by living our Values.
Adhere to OneAdvanced policies and procedures at all times.

What will you Have:

When you join the team, you will:

Have a customer-focused attitude.
Communicate clearly and politely when representing OneAdvanced.
Be open to learning, as well as utilising your existing IT qualifications.
Understand and utilise troubleshooting fundamentals.
Bring a fresh perspective on processes and suggest improvements.
Understand the importance of SLA’s and raise concerns if they are at risk of not being met.

At the end of your first month, you will:

Understand who our customers are and why they use our Software.
Be able to respond to customers.
Understand our support structure and tools.
Be comfortable using our internal software and support systems.
Perform issue replication in test environments.
Have completed your induction training.
Understand all company policies and processes.

At the end of your first three months, you will:

Build and maintain an established rapport with key customer contacts.
Own support requests/issues and demonstrate a proactive approach to managing them.
Take ownership of managing SLA’s and ensure risks are raised with the Customer Solutions Manager - Support.
Independently troubleshoot and resolve issues and requests.
Utilize and contribute to knowledge bases and other documentation to ensure new and existing team members understand how to troubleshoot and resolve issues.

Pay: $60,000.00 – $75,000.00 per year

Benefits:

Employee discount
Free drinks
Life insurance
Maternity leave
Paid volunteer leave
Parental leave
Professional development assistance
Referral program
Salary packaging
Travel reimbursement

Work Location: Hybrid remote in North Sydney NSW

Quick Apply

Refine Your Search

associate engineer jobs in parramatta, nsw

Associate Support Engineer

Associate R&D Engineer

Associate Managing Consultant, Strategy and Transformation - Generative AI Engineer / Generative AI Data Scientist

Associate Network Engineer

Field Engineer Sydney

Member of Technical Staff

Associate Operations Engineer

Associate Traffic Signal Engineer

Associate Service Centre Engineer

Building and Engineering Technician

Senior Associate Civil Structural Engineer

Graduate / Junior Systems Administrator

Cloud Support Associate Apprentice, Support Engineering

Junior Network Admin

Field Service Engineer

Valuation Actuary - 12 months

Global Advisory & Markets, Goldman Sachs Electronic Trading ( GSET ) Java/ C++ Developer, Associate,

Architectural Draftsperson

Field Service Engineer

Customer Engineer Associate, Platform, Google Cloud

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