In-Demand customer service agent Jobs in brisbane, qld

Service Desk Agent
Datacom —Brisbane QLD
- Full-time
- Parental leave
Quick Apply
13d
Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
2d
Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $33.38 - $46.73 an hour
- 8 hour shift
- Parental leave
- Employee assistance program
Quick Apply
Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- Management
- PMP
- Research
Guest Service Agent
SOFITEL —Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Guest Service Agent - Hotel Accommodation
Madison Tower Mill Hotel —Brisbane QLD
- $30 - $45 an hour
- Microsoft Outlook
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Resident Service Agent
Avani —Brisbane QLD
- $28.90 - $40.05 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Health insurance
- Parental leave
Quick Apply
6d
Part Time Guest Service Agent
Grand Chancellor Hotels —Brisbane QLD
- $26.70 - $33.00 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Guest Service Agent
Oaks Hotels —Brisbane QLD
- Weekend availability
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
3d
Executive Assistant - Real Estate
Growth Talent Group —Brisbane QLD
- $80,000 - $100,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Travel reimbursement
- Parental leave
Quick Apply
13d
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience
Ready Return Agent
Europcar —Brisbane QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Hotel Services Team Member (Guest Service Agent)
Vignette Collection —Brisbane QLD
- Part-time
- Hospitality
- Hotel experience
- Parental leave
13d
Air Operation Agent
Expeditors —Brisbane Airport QLD
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Medical Receptionist & Bookings Agent
I-MED Radiology Network —Mount Gravatt QLD
- Part-time
- Organisational skills
- Communication skills
- Gym membership
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Guest Services Agent (GSA) - Casual
Arise Hotels & Apartments —Brisbane QLD
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Skills Assessment Administrator
ATTC —Brendale QLD
- Urgently hiring
- Customer service
- Microsoft Office
- Administrative experience
- On-the-job training
Quick Apply
Rydges South Bank - Guest Service Agent
EVT Group —South Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Front desk

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Service Desk Agent

Datacom -
Brisbane QLD

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Employee rewards program
Parental leave

Full Job Description

Our Why

Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

Our Service Desk is a 24/7 operation. Queensland’s operational hours are Monday to Friday 6 am to 7 pm. To be successful for a full-time role, you will need to have full availability to work across these hours on a rotating roster.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential

What you’ll do

Our Service Desk Agent’s are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. As a Service Desk Analyst, you will respond to phone and email queries, alerts from customers, provide high quality and efficient experiences, guiding customer through first level technical support. You’ll identify, troubleshoot and resolve incidents and service requests, whilst working with a team of close knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries.

We are an agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do:

Respond to phone calls and emails in relation to level 1 technical support
Work to given Service Level Agreements and KPI’s
Problem solve and troubleshoot
Multitask!

What you’ll bring

Someone who wants to kick-start their careers in technology, be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

Customer-centric superstar who is a great communicator - we pride ourselves on delivering our best work to our customers
Self-starters, motivated to learn and develop
Critical thinkers with strong troubleshooting skills and decision making
Team players who have excellent interpersonal skills - you’ll be working with people just as much as computers
Awesome problem-solvers who have fresh ideas
Thrive in a fast-paced, autonomous work environment and under pressure
Positive attitude and growth mindset

Benefits

Continues opportunities for long term growth in IT in Australasia’s largest professional IT Services company!
Best in class rewards and recognition program including awards and corporate retail discounts on tap
Paid Parental Leave

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

customer service agent jobs in brisbane, qld

Service Desk Agent

Passenger Service Agent

Night Guest Service Agent

Guest Services Agent

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Guest Service Agent

Guest Service Agent - Hotel Accommodation

Resident Service Agent

Part Time Guest Service Agent

Guest Service Agent

Executive Assistant - Real Estate

Guest Service Agent

Ready Return Agent

Hotel Services Team Member (Guest Service Agent)

Air Operation Agent

Medical Receptionist & Bookings Agent

Night Guest Service Agent

Guest Services Agent (GSA) - Casual

Skills Assessment Administrator

Rydges South Bank - Guest Service Agent

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