In-Demand sales analyst Jobs in melbourne city centre vic

Aftersales Operations Analyst
BYD Australia —Mulgrave VIC
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
1h
Category & Pricing Analyst
Jivaro —Melbourne VIC
- $120,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Marketing
Business Analyst - Sales
Equix Technologies —Melbourne VIC
- Up to $90,000 a year
- Full-time
- Sales
- Finance
- Bachelor's degree
Quick Apply
9d
Category Activation Analyst
l'Oréal —Melbourne VIC
- Full-time
- Analysis skills
- In-person
Quick Apply
Senior Analyst
Cushman & Wakefield —Melbourne VIC
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
13d
Hotel Revenue Analyst
Acacia Global Trading Pty Ltd —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Parental leave
- Employee discount
Quick Apply
12h
Category & Insights Development Manager
Newell Brands —Scoresby VIC
- Marketing
- Analysis skills
- Bachelor's degree
Quick Apply
Sales Executive - SaaS (Hybrid)
Riskonnect —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Communication skills
Quick Apply
Business Analyst | Truganina VIC
CEVALogistics —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Disability insurance
- Parental leave
12d
Growth Strategy & Operations associate
Blinq —Melbourne VIC
- Hybrid work
- AI
- Annual leave
12d
Account Executive
Pegasystems —Melbourne VIC
- Sales
- Business development
- AI
Segment GTM Analyst
Vocus —Melbourne VIC
- Full-time
- Sales
- Parental leave
Quick Apply
13d
Senior Analyst - Logistics & Industrial, Capital Markets
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Sales
- Finance
- Master's degree
Quick Apply
13d
Undergraduate Sales Project & Analyst Student
Bosch Group —Clayton VIC
- Full-time
- Microsoft Word
- Salesforce
- Microsoft Office
- Employee discount
Quick Apply
14d
Senior Insights Analyst
RFI Global —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Quick Apply
11h
Technology BD Director
Two Circles —Melbourne VIC
- CRM software
Quick Apply
1d
Manager, Channel Sales Planning & Analysis, APAC (Ethoca)
Mastercard —Melbourne VIC
- Full-time
- CRM software
- Sales
- Salesforce
Reporting Analyst
Independence Australia —Melbourne VIC
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Sales Executive - SaaS (Hybrid)
Riskonnect Inc. —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Communication skills
Commercial & Procurement Analyst
BOUNCE —Glen Iris VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Free parking
- Parental leave
Quick Apply
1d

I want to receive the latest job alert for sales analyst in melbourne city centre vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sales analyst jobs near melbourne city centre vic

Senior Analyst jobs in Melbourne VIC

Business Analyst jobs in Melbourne VIC

Customer Insights Analyst jobs in Melbourne VIC

Account Executive jobs in Melbourne VIC

Reporting Analyst jobs in Melbourne VIC

Sales Executive jobs in Melbourne VIC

Operations Associate jobs in Melbourne VIC

Senior Software Engineer jobs in Sydney Nsw

Ict Business Analyst jobs in Melbourne Vic

Insight Analyst jobs in Melbourne Vic

Senior Analyst jobs in Sydney Nsw

Senior Analyst jobs in Perth Wa

Senior Analyst jobs in Victoria

Senior Logistics jobs in Sydney Nsw

Casual Logistics jobs in Melbourne Vic

Senior Field Officer Department Of Education jobs in New South Wales

Senior Citizens jobs in Ipswich Qld

Revenue Analyst jobs in North Sydney Nsw

Visa Sponsorship,business Analyst jobs in Melbourne Vic

Revenue Analyst jobs in Eagle Farm Qld

Aftersales Operations Analyst

BYD Australia
Mulgrave VIC

Apply Now

Job Details

1 hour ago

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
Business analysis
Technical support
Analysis skills
OEM
Business
Accounting
Communication skills
Analytics

Full Job Description

About BYD

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

About the Role

The Aftersales Operations Analyst plays a critical role in supporting the Service Operations and Service Quality functions to drive service excellence, optimize network performance, and enhance customer satisfaction across the BYD dealer and service network.

This role is responsible for analyzing aftersales performance, supporting the development and implementation of strategic projects, and delivering data-driven insights to improve operational efficiency and customer outcomes. The position also ensures robust post-implementation measurement frameworks are in place to track success and inform continuous improvement initiatives.

Key Responsibilities

1. Business Analysis & Reporting

Analyze aftersales performance data including organizational (Aftersales) KPIs, Network performance metrics, customer satisfaction scores, and operational efficiency indicators.

Develop reports, and visualizations to provide actionable insights to stakeholders.

Develop and prepare monthly internal presentations for Senior leadership meetings.

Identify trends, risks, and opportunities to improve service delivery and network performance.

Support forecasting and demand planning activities related to service operations.

Provide key support to both Service Operations & Service Quality Teams on major project work.

2. Service Operations Support

Support the development and optimization of service processes, policies, and standards.

Support bulletin preparation and Network communication release.

Assist in identifying gaps in service excellence capability across the dealer network and support recommend improvements.

Collaborate with cross-functional teams including Parts, Warranty, Technical Support, and Customer Experience.

Support Roadside Assistance report and reconciliation requirements

3. Service Quality & Customer Experience

Analyze customer feedback, including NPS and satisfaction surveys, to identify key drivers of customer experience.

Support initiatives that enhance customer-centric service delivery across all touch points.

Monitor service quality performance and compliance with BYD standards.

Contribute to continuous improvement programs focused on service excellence.

Support our Service Quality Team in the development / refine of Service Strategy.

4. Project Management & Implementation

Support the planning, development, and rollout of major aftersales projects and initiatives.

Coordinate with internal stakeholders and external partners to ensure successful implementation.

Track project milestones, deliverables, and risks.

Assist in change management activities, including communication and training support.

5. Post-Implementation Evaluation

Design and execute post-implementation measurement frameworks.

Evaluate project outcomes against defined KPIs and business objectives.

Provide insights and recommendations to optimize future initiatives.

Document lessons learned and best practices.

6. Data Governance & Systems

Ensure data accuracy, integrity, and consistency across aftersales systems.

Support system enhancements, upgrades, and integration projects.

Work with IT and digital teams to improve reporting tools and data accessibility.

Key Stakeholders

Aftersales Leadership Team

Service Operations & Service Quality Teams

IT Operations

Global HQ – Key Aftersales Teams

Customer Experience / CX Team

IT & Data Analytics Teams

Skills & Experience

Essential

Degree in Business, Analytics, Accounting, Project Management or related field

Experience in business analysis, preferably within automotive or after sales/service environments

Strong analytical and problem-solving skills

Advanced proficiency in Excel and data visualization tools (e.g., Power BI, PowerPoint)

Experience in project coordination or project management

Excellent stakeholder engagement and communication skills

Desirable

Experience in automotive OEM

Knowledge of service operations, Aftersales processes

Understanding of customer experience metrics (e.g., NPS)

Key Competencies

Data-driven decision making

Attention to detail

Stakeholder collaboration

Continuous improvement mindset

Adaptability in a fast-paced environment

HOW TO APPLY

If you believe you are a good fit for the role, please don't hesitate to click on APPLY and submit your updated resume.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.

Apply Now

Refine Your Search

sales analyst jobs in melbourne city centre vic

Aftersales Operations Analyst

Category & Pricing Analyst

Business Analyst - Sales

Category Activation Analyst

Senior Analyst

Hotel Revenue Analyst

Category & Insights Development Manager

Sales Executive - SaaS (Hybrid)

Business Analyst | Truganina VIC

Growth Strategy & Operations associate

Account Executive

Segment GTM Analyst

Senior Analyst - Logistics & Industrial, Capital Markets

Undergraduate Sales Project & Analyst Student

Senior Insights Analyst

Technology BD Director

Manager, Channel Sales Planning & Analysis, APAC (Ethoca)

Reporting Analyst

Sales Executive - SaaS (Hybrid)

Commercial & Procurement Analyst

I want to receive the latest job alert for sales analyst in melbourne city centre vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected