In-Demand senior operations analyst Jobs in melbourne, vic

Senior Process Improvement Analyst
Bank Australia —Collingwood VIC
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Parental leave
- Gym membership
14d
Senior Business Analyst – Workforce Planning
Crown Resorts —Melbourne VIC
- Full-time
- SQL
- No degree
- Analytics
Senior Payment Operations Analyst
Eightcap —Melbourne VIC
- Full-time
- Microsoft Excel
- Financial services
- Communication skills
- Parental leave
Quick Apply
Senior Consumer Data Operations Analyst - 12 Month Contract - Hybrid
Experian —Southbank VIC
- Full-time
- SQL
- Communication skills
- Analytics
Quick Apply
Senior Insights Analyst
RFI Global —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Quick Apply
12h
Analyst - Technology Governance
Hostplus —Melbourne VIC
- Full-time
- Management
- Financial services
- AI
- Wellness program
- Parental leave
Strategic Solutions Analyst
Link Group —Docklands VIC
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Parental leave
- Employee assistance program
9d
Senior Risk Analyst, Technology
PEXA Group —Melbourne VIC
- Hybrid work
- Analysis skills
Quick Apply
14d
Release Management Senior Analyst
Accenture —Melbourne VIC
- Full-time
- Microsoft Excel
- Management
- Parental leave
(Senior) Supply Growth Operation Analyst
DiDi Global —Melbourne VIC
- Microsoft Excel
- Data analysis skills
- SQL
2d
Senior Analyst - Logistics & Industrial, Capital Markets
JLL —Melbourne VIC
- Sales
- Finance
- Master's degree
13d
Senior Consultants
IQ Group —Melbourne VIC
- Contract
- Hybrid work
Senior Data Analyst
State Emergency Service Victoria —Melbourne City Centre VIC
- $116,413 - $128,631 a year
- Full-time
- Analysis skills
8d
CX Operations Sr. Analyst
DiDi Global —Melbourne VIC
- Microsoft Excel
- SQL
- Analysis skills
Senior Transport Planning Analyst
Lineage Logistics —Laverton North VIC
- Full-time
- Analysis skills
- Leadership
Quick Apply
5d
Senior Data Analyst
Victoria State Emergency Service —Melbourne VIC
- $116,413 - $128,631 a year
- Full-time
- Analysis skills
8d
Senior Risk & Controls Analyst, Line 1
Latitude Financial Services —Melbourne VIC
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
Line 1 Risk Analyst - Member, Marketing & Operations
Defence Bank —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Marketing
Quick Apply
Hotel Revenue Analyst
Acacia Global Trading Pty Ltd —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Parental leave
- Employee discount
Quick Apply
13h
Aftersales Operations Analyst
BYD Australia —Mulgrave VIC
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
2h

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Senior Process Improvement Analyst

Bank Australia -
Collingwood VIC

Apply Now

Job Details

Permanent | Full-time
14 days ago

Benefits

Parental leave
Gym membership

Qualifications

Power BI
Microsoft Excel
Management
Business analysis
Data analysis skills
Visio
SQL
Business requirements
AI
Communication skills

Full Job Description

Posted: 20/05/2026

Closing Date: 10/06/2026

Job Type: Permanent - Full Time

Location: Head Office - Collingwood

Job Category: Banking and Financial Services

Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

The Senior Process Improvement Analyst is responsible for identifying, analysing, and implementing improvements to business processes to enhance efficiency, reduce costs, and improve service delivery. This role involves working closely with cross-functional teams to map current processes, identify gaps, and recommend data-driven solutions.

Why join us

We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
We offer flexible working options, competitive salary and 14% super.
Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

Analyse end‑to‑end business processes using data, stakeholder input and industry best practice to identify inefficiencies, risks and improvement opportunities.
Facilitate workshops and interviews to gather insights, validate pain points and co‑design improved processes.
Develop high‑quality process maps, workflows and documentation (e.g. Visio, BPMN 2.0).
Recommend and implement process improvements, including automation opportunities and performance metrics.
Embed automation and transformational technologies (including AI and AI agents) into redesigned processes.
Collaborate with Operations, IT, Risk, People & Culture and Transformation teams to ensure effective implementation and change adoption.
Monitor, measure and report on improvement outcomes such as cycle‑time reduction, cost savings and stakeholder satisfaction.
Support enterprise‑wide continuous improvement initiatives and promote a culture of operational excellence.
Present findings, insights and ROI to senior leaders and executives to gain alignment and support.
Engage with internal teams, customers and external bodies (including auditors and regulators) to ensure improvements meet quality, risk and compliance expectations.

What you will bring

Strong stakeholder‑management skills, with the ability to engage, influence and manage expectations at all levels of the organisation.
Excellent communication and facilitation skills, able to translate business requirements into clear, practical outcomes.
Highly analytical and logical thinker, with strong problem‑solving capability and attention to detail.
Ability to manage multiple actions and priorities concurrently within complex projects.
Collaborative mindset, thriving on co‑designing solutions and delivering shared outcomes.
Confidence to challenge existing thinking constructively and drive positive change.
Proven experience in process improvement, business analysis or operations, with strong familiarity with continuous improvement methodologies.
Proficiency in data analysis and process mapping tools (e.g. Excel, Power BI, SQL, Visio/BPMN).
Strong change‑management capability, supporting adoption and embedding of improved processes.
Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.

Apply Now

Refine Your Search

senior operations analyst jobs in melbourne, vic

Senior Process Improvement Analyst

Senior Business Analyst – Workforce Planning

Senior Payment Operations Analyst

Senior Consumer Data Operations Analyst - 12 Month Contract - Hybrid

Senior Insights Analyst

Analyst - Technology Governance

Strategic Solutions Analyst

Senior Risk Analyst, Technology

Release Management Senior Analyst

(Senior) Supply Growth Operation Analyst

Senior Analyst - Logistics & Industrial, Capital Markets

Senior Consultants

Senior Data Analyst

CX Operations Sr. Analyst

Senior Transport Planning Analyst

Senior Data Analyst

Senior Risk & Controls Analyst, Line 1

Line 1 Risk Analyst - Member, Marketing & Operations

Hotel Revenue Analyst

Aftersales Operations Analyst

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