In-Demand Client services associate Jobs

Associate Managing Consultant, Advisors & Consulting Services, Deploy
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
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Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 Months)
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
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Client Services Associate
Nomura —Sydney NSW
- English
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Customer Service Associate
Computershare —Melbourne VIC
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- Microsoft Excel
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Perpetual Limited —Sydney NSW
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Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
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Office Manager (Farsi/English Speaking)
Ghanbari and Associates Pty Ltd —North Adelaide SA
- $80,000 a year
- Full-time
- English
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Quick Apply
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Receptionist
Compass Group Australia —Sydney NSW
- $72,500 a year
- Full-time
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- Front desk
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Client Services Associate
Marsh —Sydney NSW
- Full-time
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Associate Client Executive
NetApp —Melbourne VIC
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- Azure
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Sales Associate
Coach —Karrinyup WA
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Associate, Global Client Group
Dimensional Fund Advisors —Sydney NSW
- Full-time
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Be Bold Scholarship
Bain & Company Inc —Melbourne VIC
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Operations Associate
Corpay —Sydney NSW
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Transaction Services FDD Specialist | Associate Director | Deals
PWC Australia —Sydney NSW
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Client Service Associate
Macquarie Group Limited —Melbourne VIC
- Full-time
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- Management
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Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Casual Sales Associate
Coach —Chatswood NSW
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Associate Service Operations Specialist
SITA Switzerland Sarl —North Sydney NSW
- Full-time
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Associate Managing Consultant, Business Experimentation - Campaign Analyst (12 months)
Mastercard —St Leonards NSW
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Associate Managing Consultant, Advisors & Consulting Services, Deploy

Mastercard -
St Leonards NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Project Management
Microsoft Excel
PMP
Master's degree
Bachelor's degree
Business Administration
PMI Certification
Cybersecurity

Full Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Managing Consultant, Advisors & Consulting Services, Deploy

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Deploy. Our Deploy consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

You will play a key role in strengthening and scaling the Deploy capability by supporting the leadership team with insight, structure, and discipline across quality, resourcing, financials, and opportunity management. You will focus on enabling effective decision‑making, consistent standards, and continuous improvement across the portfolio. This role is ideal for someone who is analytical, organised, and motivated to build capability at a practice level.

Client Impact

Support Deploy leadership with portfolio‑level insights across quality, resourcing, financial performance, and delivery health
Assist in shaping and maintaining standards, frameworks, and governance processes that improve consistency and effectiveness across programs
Contribute to scoping, opportunity shaping, and revenue diligence activities by preparing inputs, analysis, and supporting materials for leadership review
Track and consolidate risks, dependencies, and capacity constraints across the portfolio, highlighting trends and areas requiring leadership attention
Support the preparation of internal reporting and executive updates by synthesising data into clear, concise, and decision‑ready outputs

Team Collaboration & Culture

Work closely with Deploy leaders to support planning, prioritisation, and continuous improvement initiatives
Develop and maintain high‑quality internal artefacts such as playbooks, templates, dashboards, and governance materials
Support internal forums, cadence meetings, and leadership sessions through preparation, coordination, and follow‑up
Contribute to a culture of quality and accountability by helping embed best practices across scoping, financial management, and delivery governance
Grow capability over time by taking increasing ownership of specific practice areas (e.g. quality assurance, resource planning, opportunity hygiene), with coaching and guidance from senior leaders

Qualifications

Basic qualifications

Undergraduate degree with work experience in project management and change management methodologies and techniques
4-6 years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Experience managing clients or internal stakeholders
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Ability to travel to client sites on a semi-regular basis

Preferred qualifications

Experience developing and implementing solutions and measuring impact on clients' business
Experience coaching junior consultants
Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
Knowledge of Project Management tools
Exposure to payments and/or retail banking or merchants
MBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply Now

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