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Support Worker – Women’s Programme

The Salvation Army -
Alice Springs NT

Apply Now

Job Details

Full-time
3 days ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Driver Licence
First Aid Certification
Working with Children Check
Communication skills

Full Job Description

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Support Worker – Women’s Program

Alice Springs, NT

Casual

SCHADS Level 3

Why this role matters

The Salvation Army is one of Australia’s largest providers of homelessness and justice‑related support services. Open House provides safe, stable accommodation for residents who are rebuilding their lives after periods of instability, including time in custody. Many residents are seeking a calm, respectful and empowering environment where they can regain confidence, strengthen independence and reconnect with community.

This program supports individuals who may have experienced trauma, justice involvement, safety concerns and barriers to social participation. Support Workers play a vital role in creating a safe, welcoming and trauma‑informed space that promotes dignity, healing and self‑determination. The role is well suited to applicants who are passionate about supporting women and people transitioning from the justice system.

About the role

As a casual Support Worker, you will contribute to after‑hours operations at Open House, ensuring the environment is safe, well‑maintained and supportive. You will assist residents with daily living tasks, maintain accurate records, respond to incidents, and work collaboratively with case managers and the wider team to support residents in achieving their case plan goals.

This is a casual position based in Alice Springs, NT. The roster operates 24/7, with after‑hours, evening and overnight active shifts where staff are required to remain awake.

How you will make an impact

Create a safe, respectful and welcoming environment for all residents

Assist residents to manage and maintain individual and shared living spaces

Support daily cleaning and maintenance tasks to ensure high presentation standards

Maintain accurate, up‑to‑date client records and data in TSA’s electronic systems

Provide clear, accurate information in handover documents between shifts

Identify risks to clients, staff or TSA and escalate promptly to the relevant supervisor

Support residents to work towards case plan goals, including attending appointments relating to health, housing, finances, education, justice and social inclusion

Take preventative action in potential high‑risk situations in line with policy and procedure

Contribute to a positive, collaborative team environment

Participate in a 24/7 roster, including afternoon, evening and overnight active shifts

What you will bring

Experience within community services and/or a relevant tertiary qualification

Experience supporting people transitioning from the justice system or reintegrating after custody

Experience working with First Nations people, including understanding of local Aboriginal communities and culture

Previous experience in a similar support role

Desirable: experience in mental health, AOD or trauma‑informed practice

Strong communication skills and the ability to build positive, respectful relationships

Ability to remain calm, resilient and focused in challenging situations

Confidence using everyday digital tools, including email, databases and Microsoft applications

Self‑motivation and a high level of initiative

Current Drivers Licence

First Aid Certificate

Valid NT Working with Children’s Check

What we offer

$44.54 – $47.76 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances and NFP salary packaging

SCHADS Level 3 – Above Award conditions (up to 10%)

Remote Area Housing Benefit (up to $31,800 tax free) and Entertainment Benefit (up to $2,650 tax free)

Access to EAP and health and wellness initiatives

Ongoing training and development to support your growth

A rewarding, purpose‑driven crole that makes a positive and lasting social impact

How to apply

If you are passionate about supporting people who are rebuilding their lives and contributing to a safe, community‑focused environment, we would love to hear from you. Please submit your application, including a resume and cover letter outlining your suitability for the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

Apply Now

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