In-Demand Technical support Jobs in Williamtown, Nsw

IT Support Specialist
Anglican Care —Newcastle NSW
- Contract
- Writing skills
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
8d
Desktop Support Engineer
Rextechnologies pty. limited. —Newcastle NSW
- From $29.95 an hour
- Weekend availability
- Azure
- Customer service
- Microsoft Office
Quick Apply
2d
Desktop Support Engineer - Gosford
Datacom —Newcastle NSW
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Technical Support Officer
Allambi Care —Charlestown NSW
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
Service Desk Analyst
Catholic Diocese of Maitland-Newcastle —Newcastle West NSW
- Full-time
- Azure
- In-person
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d

Discover related jobs

Based on your search for technical support jobs.

Guest Service Agent Nelson Bay | Careers | at Hotel Group
at Hotel Group —Port Stephens NSW
Welcome and check-in/check-out guests in a friendly and professional manner. Assist with administrative tasks such as answering phones, email correspondence,…
Customer Service Representative (Inbound Contact Centre)
My NRMA —Newcastle NSW
Huge discounts on travel, holidays, groceries, movies, fitness, insurance & more. Critical Thinking: Assess member needs and coordinate the appropriate service…
Quick Apply

I want to receive the latest job alert for technical support in williamtown, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near williamtown, nsw

Theatre Technician jobs in Melbourne Vic

Desktop Support Technician jobs in Keilor North Vic

Desktop Support Technician jobs in Melbourne Vic

Support Worker No Qualification jobs in Perth Wa

Learning Support Officer jobs in Sydney Nsw

Support Worker jobs in Newcastle Nsw

Desktop Support Technician jobs in Airlie Beach Qld

Support Worker jobs in Brisbane Qld

Part Time Analyst jobs in Sydney Nsw

Customer Service jobs in Sydney Nsw

Service Desk Analyst jobs in Macquarie Fields Nsw

Business Analyst jobs in Canberra Act

Service Desk Analyst jobs in Eight Mile Plains Qld

Service Desk Analyst jobs in Sydney Nsw

Service Desk Analyst jobs in Queensland

Technical Support jobs in Bordertown Sa

Behaviour Support jobs in Sydney Nsw

Disability Support jobs in Port Macquarie Nsw

Learning Support Officer jobs in Melbourne Vic

Technical Support jobs in Balaclava Vic

IT Support Specialist

Anglican Care -
Newcastle NSW

Quick Apply

Job Details

Contract
8 days ago

Benefits

Parental leave
Employee assistance program
Opportunities for advancement
Salary packaging

Qualifications

Network administration
TCP
System administration
IIS
Writing skills
Microsoft SQL Server
Administrative experience
Driver Licence
Network protocols
Working with Children Check
Network engineering

Full Job Description

The Opportunity:

Newcastle Anglican has a great opportunity for an IT Support Specialist to join the team. You will provide client service and support in relation the IT operations of all Newcastle Anglican agencies. You will oversee infrastructure and systems functionality and adhere to IT security, computer policies and procedures.

This is a Maximum 12-month contract.

Why you’ll love working with us:

At Newcastle Anglican, we don’t just offer jobs — we offer purpose-driven careers. Here’s what you can expect when you join our team:

Growth & Development: Dedicated professional development support
Family Friendly: 14 weeks paid parental leave or 3 weeks partner leave + super contributions.
Smart Salary Packaging: Save on your rent, mortgage or bills – up to $611 per fortnight.
Education Perks: Up to 40% off school fees at our Anglican schools.
Wellness Boost: Access to over 300 gyms with Fitness Passport.
Mental Health Support: Free access to our Employee Assistance Program.
Career Progression: Real opportunities for advancement.
Flexibility: We support flexible work arrangements.

Role & Responsibilities:

Providing specialised direct and, if required, escalated technical support from a central location either by telephone, direct request or email.
Undertaking problem diagnoses, correction and escalated support of organization IT technologies and applications as required.
Participating in IT upgrades (hardware and software) and other general maintenance tasks.
Monitoring new releases and patches to Operating Systems, hardware Applications and making recommendations on implementation and testing strategies as required.
Developing and maintaining specialist knowledge and skill in supported products and in those products associated with supported products, as required.
Negotiating timeframes for solution implementation with users and updating users on progress during problem resolution.
Identifying more complex technical issues for escalation to more senior staff/external vendors and effectively using the pre-established escalation process.
Escalating process or project improvements to relevant parties within the organisation in order to enhance the current use of products or reduce incoming support/call volume and keeping Management aware of potential areas for product, services and client education.
Logging and accessing technical solutions within a database and thoroughly documenting the status of all liaisons and communications.
Developing and delivering training to customers / clients.
Attending relevant product and skill courses.
Assist with the maintenance and development of IT procedures and policies.
Assist with IT support vendor engagement including raising purchase orders.
Assist with IT equipment configuration and deployment.
Assist with the general administrative tasks as directed.
May mentor more junior Support Specialists.

About you?

Tertiary qualifications or certifications in an IT-related discipline.
Current drivers licence
A current Working with Children check (with clearance to work with children)
A current NDIS check
National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes).
Microsoft 365 certifications
Knowledge of SQL Server, IIS, Active Directory and other key Microsoft server technologies.
High level specialist knowledge of basic IT products/applications.
Demonstrated advanced problem analysis and problem-solving skills.
Broad understanding of common desktop applications, systems administration and network engineering.
A strong understanding of network protocols particularly TCP/IP and exposure to Wide Area Networks
Microsoft Systems/desktop administration/management skills.

Who we are?

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do, inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information visit www.newcastleanglican.org.au or for enquiries and a copy of the Position Description email the talent team at [email protected]

You must have the right to live and work in Australia.

#anglicancare

Quick Apply

Refine Your Search

technical support jobs in williamtown, nsw

IT Support Specialist

Desktop Support Engineer

Desktop Support Engineer - Gosford

Desktop Support Officer

Technical Support Officer

Service Desk Analyst

Discover related jobs

I want to receive the latest job alert for technical support in williamtown, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected