In-Demand Cloud engineer Jobs in Wetherill Park, Nsw

IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Cloud Software Engineer
Greenstone Financial Services —Bella Vista NSW
- Full-time
- DevOps
- SQL
- AWS
Quick Apply
Project Manager
Greenstone Financial Services —Norwest NSW
- Temporary
- PMP
- AWS
- Financial services
- Travel reimbursement
- Free food
Quick Apply
12d
Data Engineer
Campbell Property Group —Norwest NSW
- Full-time
- Azure
- Engineering
- SQL
- Health insurance
- Employee assistance program
Quick Apply
Cloud Engineer
Transport For NSW —Macquarie Park NSW
- $141,678 - $158,677 a year
- Full-time
- Azure
- AWS
14d
Data Engineer
Southern Cross Care (NSW & ACT) —Epping NSW
- Full-time
- Azure
- DevOps
- Engineering
- Employee assistance program
- Referral program
Quick Apply
Data Engineer – AI/ML | Google Cloud
4WD SUPACENTRE —Sydney Olympic Park NSW
- Full-time
- Sales
- Salesforce
- SQL
- Employee discount
Quick Apply
11d
Senior Software Engineer (Full Stack) – Remote
NotesEdu —Westmead NSW
- Part-time
- Remote
- Computer Science
- AWS
- Work from home
Salesforce Engineer
King Living —Turrella NSW
- Full-time
- Sales
- Salesforce
- DevOps
Quick Apply
Infrastructure & Systems Engineer
West HQ —Rooty Hill NSW
- PMP
- Employee discount
- Gym membership
11d
Cloud Solution Architect (AWS | Azure | Google Cloud)
Mindsprint —Bella Vista NSW
- $150,000 - $170,000 a year
- Full-time
- Azure
- DevOps
- SQL
Quick Apply
3d
Senior Cloud Engineer
Link Group —Parramatta NSW
- Hybrid work
- Azure
- Computer Science
- AWS
- Parental leave
- Employee assistance program
Cloud Engineer
Woolworths Group —Bella Vista NSW
- Full-time
- Azure
- AI
Infrastructure Engineer
Link Group —Parramatta NSW
- Contract
- Hybrid work
- Azure
- Computer Science
- Organisational skills
- Parental leave
- Employee assistance program
10d
Cloud DevOps Engineer - Azure
Westpac Group —Kogarah NSW
- Full-time
- Azure
- Management
- DevOps
Project Engineer - Remote
PST-Group Consulting —Bella Vista NSW
- Full-time
- Remote
- Azure
- Computer Science
- Administrative experience
Quick Apply
Technical Team Lead
Techist —Girraween NSW
- Up to $90,000 a year
- Full-time
- Hybrid work
- Scripting
- Work from home
Quick Apply
7d
Cloud Engineer
Anglicare —Macquarie Park NSW
- Full-time
- Azure
- SharePoint
- Communication skills
- Employee assistance program
10d
Cloud DevOps Engineer
Westpac —Kogarah NSW
- Full-time
- Azure
- DevOps
- Communication skills
1h
Cloud Engineer
Downer Group —North Ryde NSW
- Azure
- Communication skills

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IT Service Desk Engineer, Level 1 - Secom

Lyra Technology Group
Kingsgrove NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
IT support
VMWare
Communication skills
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
Log, categorise and prioritise incidents and service requests in line with SLAs.
Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
Assist users with Wi-Fi, VPN and remote-access issues.
Perform basic hardware and software troubleshooting remotely.
Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
Maintain accurate ticket, client and knowledge-based documentation.
Identify recurring issues and contribute to improvements in SOPs, processes and automation.
Participate in team meetings, training and continuous improvement initiatives.

Skills:

1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
Basic understanding of Windows 10/11 and Microsoft 365.
Understanding of Active Directory and user account management.
Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
Experience using an IT ticketing/PSA system.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with the ability to support both technical and non-technical users.

Benefits

Gain hands-on exposure to Microsoft, networking, cloud and remote-support technologies
Work closely with some of Australia’s leading clubs and golf venues
Be part of a growing MSP with strong industry partnerships
Gain exposure to diverse clients and cutting-edge technologies

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

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cloud engineer jobs in wetherill park, nsw

IT Service Desk Engineer, Level 1 - Secom

Cloud Software Engineer

Project Manager

Data Engineer

Cloud Engineer

Data Engineer

Data Engineer – AI/ML | Google Cloud

Senior Software Engineer (Full Stack) – Remote

Salesforce Engineer

Infrastructure & Systems Engineer

Cloud Solution Architect (AWS | Azure | Google Cloud)

Senior Cloud Engineer

Cloud Engineer

Infrastructure Engineer

Cloud DevOps Engineer - Azure

Project Engineer - Remote

Technical Team Lead

Cloud Engineer

Cloud DevOps Engineer

Cloud Engineer

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