This Role Is Perfect for Someone Who Is:
- Working in insurance property claims or loss adjusting and looking for career progression
- Working for a broker as a claims handler – property claims experience is essential
Looking to use your property, construction, or strata experience in a role where you help people recover after property damage or loss?
You don’t need to be a qualified Loss Adjuster already — training and support will be provided for the right person.
Join Crawford, the world’s largest publicly listed claims management company, and become part of a team that supports communities and businesses when they need it most.
Why Join Us
- Competitive salary + annual performance bonus
- Car allowance, laptop, and company phone
- Work with an experienced and supportive leader
- Structured training and career development
- Clear pathway to Senior Loss Adjuster or specialist roles
- Strong team culture where collaboration is valued
The Opportunity
As a Strata Loss Adjuster, you will manage property claims from assessment through to resolution.
Your responsibilities will include:
- Conducting Strata site inspections and damage assessments
- Determining the cause and extent of property damage
- Appointing and coordinating trades and technical specialists
- Communicating with owners, strata managers, insurers, and contractors
- Preparing professional reports and claim documentation
- Managing claims to ensure timely and positive outcomes for customers
This role combines technical property knowledge, problem solving, and customer service.
About You
You might currently work in:
- Loss adjusting or insurance claims
- Broking as a Claims Handler
We’re looking for someone who:
- Communicates confidently with a range of stakeholders
- Is naturally curious and solution-focused
- Provides excellent customer service
- Works well independently while collaborating with a team
- Is motivated to learn and grow in the claims industry
Requirements
Essential
- Strong communication and stakeholder management skills
- Experience in property, strata, construction, or insurance environments
- Current driver’s licence
Desirable
- Loss adjusting or claims experience
- Trade or building qualifications
- Strata industry experience
Apply Now
If you’re looking for a role where you can use your property expertise, develop new skills, and make a real impact, we’d love to hear from you.
Submit your resume and a short cover letter outlining your interest in the role.
