In-Demand Service advisor Jobs in West Melbourne Vic

Customer Service Consultant
Bank of Queensland —Melbourne VIC
- 8 hour shift
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Service Consultant
Bank Australia —Melbourne City Centre VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Gym membership
6d
Principal Policy Adviser, Emergency Access and Ambulance Services Accountability
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Administrative experience
- Recruiting
- Leadership
9d
Senior Adviser & Coordinator, Health Service Performance Oversight
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Analysis skills
- Recruiting
- Leadership
11d
Principal Policy Adviser, Emergency Access and Ambulance Services Accountability
Department of Health —Melbourne City Centre VIC
- Full-time
- Administrative experience
- Recruiting
- Leadership
9d
Senior Adviser & Coordinator, Health Service Performance Oversight
Department of Health —Melbourne City Centre VIC
- Full-time
- Analysis skills
- Recruiting
- Leadership
Service Advisor
Autosports Group Limited —South Yarra VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
Service Coordinator
People First Healthcare —Essendon Fields VIC
- $60,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick Apply
Order Fulfilment & Customer Service Coordinator - Chadstone
SunRice —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- In-person
Service Advisor
Velocity Truck Centre —Somerton VIC
- Full-time
- Employee assistance program
6d
Customer Service Consultant
AIA —St Kilda VIC
- Monday to Friday
- Hybrid work
- Administrative experience
- Communication skills
- Commuter assistance
- Annual leave
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Hybrid work
- Customer service
- Parental leave
Customer Service Consultant
PTC Phone Tech & Comm —Melbourne VIC
- Temporary
- Microsoft Excel
- Sales
- Customer service
- Employee discount
Quick Apply
Customer Service Advisor
City FM Australia —Mulgrave VIC
- Part-time
- Customer service
- Communication skills
- Paid training
Quick Apply
5d
Workshop Controller – Mercedes‑Benz Brighton
Patterson Cheney Pty Ltd —Moorabbin VIC
- Full-time
- Leadership
Workshop Controller
Peter Warren Automotive Holdings —Burwood VIC
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield
Patterson Cheney Pty Ltd —Campbellfield VIC
- Full-time
- Leadership
- Communication skills
- Employee discount
8d

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Customer Service Consultant

Bank of Queensland -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service
Communication skills

Full Job Description

About the Role

Our BOQ Group contact centres have exciting opportunities for motivated and passionate customer service professionals to join a caring, fun and high energy team, on a 12 month max term basis.

As a Customer Service Consultant with BOQ Group, you will be servicing the needs of our customers across all our banking products at our Melbourne CBD contact centre.

The role is phone based and all our calls relate to enquiries from our BOQ customers. It’s a fun, customer centric environment where there’s heaps of support and focus on career development. Our contact centre is open 8am – 8pm Mondays to Fridays and 9am – 5pm on Saturdays, so you’ll need to be available during those times (we’re closed on Sundays and National Public Holidays).

At BOQ Group we are dedicated to providing you with all the training and support you need to become proficient in role. You’ll start off in the classroom, where you’ll learn everything you need to know to get you started, then you’ll join the team where you’ll be on the phones taking calls in a supportive environment with ongoing training, until you able to take calls across all our products at BOQ, providing the best possible customer service at the same time.

About You

Has banking always interested you? Maybe you’ve spent the majority of your career in retail, contact centre or customer service and are looking to transfer the skills you’ve gained into a different industry where you can build a career? You’ve got the customer service skills we’ll provide the training that you need to succeed. In this role the three most valuable skills (aside from customer service and a positive attitude) that we are looking for in successful people are:

Resilience (every call is different; every customer is different – treat every call like it’s the first call of the day)
Dedicated and reliable (if your shift starts at 8, be ready to take your first call at 8)
Exceptional communication skills (you need to be a good listener, articulate and speak in a way that is respectful and professional)

If you’re someone who’s excited at the prospect of all this opportunity holds and are eager to embark on a career in banking and looking to work for a company that values diversity and really cares for its staff, make sure you apply today.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.

Apply Now

Refine Your Search

service advisor jobs in west melbourne vic

Customer Service Consultant

Customer Service Consultant

Principal Policy Adviser, Emergency Access and Ambulance Services Accountability

Senior Adviser & Coordinator, Health Service Performance Oversight

Principal Policy Adviser, Emergency Access and Ambulance Services Accountability

Senior Adviser & Coordinator, Health Service Performance Oversight

Service Advisor

Service Coordinator

Order Fulfilment & Customer Service Coordinator - Chadstone

Service Advisor

Customer Service Consultant

Client Service Consultant

Customer Service Consultant

Customer Service Advisor

Workshop Controller – Mercedes‑Benz Brighton

Workshop Controller

Heavy Vehicle Workshop Controller | Westar Trucks Campbellfield

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