In-Demand Reservations sales agent Jobs in Victoria

Multi Property Reservations Agent
Marriott International, Inc —Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
Reservations Sales Agent
AccorHotel —Melbourne VIC
- Part-time
- Bar
- Culinary experience
- Customer service
Quick Apply
Reservations Agent | InterContinental Melbourne the Rialto
InterContinental —Melbourne VIC
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
Reservations Agent
langhamhotelsmelbourne —Melbourne VIC
- Part-time
- Communication skills
- Hotel experience
Reservation Agent
AccorHotel —Preston VIC
- Weekend availability
- Sales
- Customer service
- English
Quick Apply
Sales Manager – Conference, Groups & Events
AccorHotel —Melbourne VIC
- Full-time
- Communication skills
- Negotiation
- Employee assistance program
Quick Apply
2d
Receptionist
Quest Moorabbin Pty Ltd —Heatherton VIC
- $32 - $36 an hour
- Part-time
- Sales
- Customer service
- Front desk
Quick Apply
Front Office Duty Manager - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Microsoft Office
- Leadership
Quick Apply
Sales Manager
MERCURE —Doncaster VIC
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick Apply
Rental Sales Agent
Europcar —St Kilda VIC
- Part-time
- Sales
- Customer service

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Multi Property Reservations Agent

Marriott International, Inc -
Melbourne VIC

Apply Now

Job Details

Part-time

Benefits

Employee discount

Qualifications

No experience needed
Senior Secondary Certificate of Education
Education
Hospitality Management

Full Job Description

Additional Information
Job Number26096304
Job CategoryReservations
Location205 Collins Street, Melbourne, Victoria, Australia, 3000
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

reservations sales agent jobs in victoria

Multi Property Reservations Agent

Reservations Sales Agent

Reservations Agent | InterContinental Melbourne the Rialto

Reservations Agent

Reservation Agent

Sales Manager – Conference, Groups & Events

Receptionist

Front Office Duty Manager - Full Time

Sales Manager

Rental Sales Agent

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