In-Demand Policy manager Jobs in Unanderra, Nsw

Customer Service Officer
Apex Group —Wollongong NSW
- Full-time
- Maintenance
- Administrative experience
School Administrative Manager Level 3 - Full Time - Ongoing - Monaro High School
School Administrative and Support —Illawarra NSW
- $49.66 an hour
- Full-time
- First Aid Certification
- Communication skills
- Office experience
1d
Regulation and Compliance Manager
2. Shellharbour City Council (Active Recruitment) —Shellharbour NSW
- $123,438 - $130,994 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
1d
Policy Analyst
TAFE NSW —Wollongong NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Communication skills
Admissions Officer (Systems)
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- Databases
- Administrative experience
- University
1d
Student Administration Officer Complaints
TAFE NSW —Wollongong NSW
- $97,771 - $105,290 a year
- Full-time
9d
School Learning Support Officer - Identified - Full Time - Ongoing - Warilla High School
School Administrative and Support —Illawarra NSW
- $38.33 - $44.53 an hour
- Full-time
- Communication skills
9d
Review Officer
Department of Customer Service —Wollongong NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
9d
Business Manager 2 - Full Time - Ongoing ACIP - Warrawong High School
School Administrative and Support —Illawarra NSW
- $61.87 - $68.50 an hour
- Full-time
- Communication skills
1d
School Operations Coordinator
University of Wollongong —Wollongong NSW
- $96,898 - $119,986 a year
- Full-time
- Administrative experience
- Supervising experience
- University
8d
Village Manager
Uniting NSW.ACT —Unanderra NSW
- Up to $18,550 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Referral program
9d
Assistant Club Manager - Across Illawarra Region
Anytime Fitness —Wollongong NSW
- Part-time
- Management
- Sales
- Customer service
- Gym membership
Quick Apply
Advancement Services Specialist (CRM & Insights)
University of Wollongong —Wollongong NSW
- $96,898 - $119,986 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- University
Executive Operations Assistant
UOW Pulse —Wollongong NSW
- Part-time
- Experience working with children
- Communication skills
- Annual leave
- Gym membership
Village Manager
Uniting —Unanderra NSW
- Full-time
- Management
- Customer service
- Administrative experience
- Referral program
9d
Fees & Scholarships Officer
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- Customer service
- Administrative experience
- University
13d
Part Time Assistant Manager - Shellharbour
The Body Shop Australia Pty Ltd —Shellharbour NSW
- $53,352 - $53,353 a year
- Part-time
- Sales
- Organisational skills
- Leadership
- Employee discount
Quick Apply
Project Coordinator
University of Wollongong —Wollongong NSW
- $96,898 - $119,986 a year
- Full-time
- Management
- Engineering
- Research
1d
Asset & Sustainability Planning Officer, Clerk Grade 5/6, Wollongong
NSW State Emergency Service —Wollongong NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
12d
Human Centred Designer
TAFE NSW —Wollongong NSW
- $168,598 a year
- Temporary
1d

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policy manager jobs near unanderra, nsw

Customer Service Officer

Apex Group -
Wollongong NSW

Apply Now

Job Details

Full-time

Qualifications

Maintenance
Administrative experience

Full Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Customer Service Officer

Location : Wollongong

Description

This is an exciting opportunity to provide accurate information to customers in a helpful manner and in accordance with the governing legislation and policies.

What you will be doing :

Grasp, retain and package key information to the member so that the outcome is positive
Communicate effectively via the telephone, e-mail and member interviews
Provide answers to enquiries upon the first contact.
Accept accountability for member concerns and follow through until resolution.
Ensure Team Leaders are informed of any issues that may adversely affect Mercer’s performance level agreement.
Contribute to the overall effectiveness and efficiency of the team. Where appropriate, assist in other areas.
Where appropriate explain the role and function of Call Centre to fund members, to facilitate the communication of information.
Provide factual information to members’ enquiries and ensure those members with enquiries that cannot be resolved upon the first contact are kept informed of the progress until the enquiry is resolved
Build rapport with members and offer empathetic assistance.

Skills Required:

Detailed technical knowledge and understanding of superannuation fund administration, relevant legislation and the superannuation schemes administered by Apex Superannuation Administration Services.
Previous experience working within the insurance/superannuation industry an advantage
Thorough knowledge of complex Defined Benefit superannuation scheme rules, guidelines and relevant legislation and the capacity to apply those to interpret scheme legislation and policy for reference to case work
Regulatory Guide (RG) 146 certification mandatory or aptitude and willingness to complete certification; maintenance of SuperCPD points once RG146 accredited
Ability to comprehend information such as extensive scheme knowledge and able to apply this to a member’s situation using broader understanding
Work collaboratively and in a team environment.
Mental agility so that planned approaches can be made extremely quickly, while also giving the impression of calmness
Resilient by nature, have a reliable method of coping with possible confrontations and rebuttals

What you will get in return:

A genuinely unique opportunity to be part of an expanding large global business;
Competitive remuneration commensurate with skills and experience;
Training and development opportunities

This role is covered by enterprise agreement, which sets out the pay rates and conditions.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apply Now

Refine Your Search

policy manager jobs in unanderra, nsw

Customer Service Officer

School Administrative Manager Level 3 - Full Time - Ongoing - Monaro High School

Regulation and Compliance Manager

Policy Analyst

Admissions Officer (Systems)

Student Administration Officer Complaints

School Learning Support Officer - Identified - Full Time - Ongoing - Warilla High School

Review Officer

Business Manager 2 - Full Time - Ongoing ACIP - Warrawong High School

School Operations Coordinator

Village Manager

Assistant Club Manager - Across Illawarra Region

Advancement Services Specialist (CRM & Insights)

Executive Operations Assistant

Village Manager

Fees & Scholarships Officer

Part Time Assistant Manager - Shellharbour

Project Coordinator

Asset & Sustainability Planning Officer, Clerk Grade 5/6, Wollongong

Human Centred Designer

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