In-Demand Customer service Jobs in Tomago, Nsw

Intake and administration officer - NDIS
Greenvalley Support Services Pty Ltd —Raymond Terrace NSW
- From $68,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Travel reimbursement
Quick Apply
9d
Entry Level Solar Sales Representative
Smart Energy Group —Newcastle NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Retail Customer Service Officer
Australia Post —Kurri Kurri NSW
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
- On-the-job training
4d
Junior Receptionist/Admin Assistant
Hunter Tax Services —Wallsend NSW
- $30 - $32 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Professional development assistance
Quick Apply
12d
Urgent Care Receptionist | Maitland | Casual
For Health Group —Maitland NSW
- Customer service
- Communication skills
- Employee assistance program
- Gym membership
Retail Sales Assistant - East Maitland
Lorna Jane —East Maitland NSW
- Weekend availability
- Customer service
- Retail sales
- Employee assistance program
Quick Apply
Cinema Worker Level 2 - Event Cinemas Kotara
EVT Group —Kotara NSW
- Management
- Customer service
- Cleaning
LUX Crew Member - HOYTS Green Hills
HOYTS —East Maitland NSW
- Part-time
- Annual leave
Store Team Member
Woolworths Supermarkets —Raymond Terrace NSW
Part Time Sales Assistant | Angus & Coote Green Hills
Angus & Coote —East Maitland NSW
- Part-time
- Sales
- Customer service
- Employee discount
Quick Apply
Team Member - Raymond Terrace North
Ampol —Raymond Terrace NSW
- Weekend availability
- Customer service
- Merchandising
- POS
Guest Service Agent
NOVOTEL —Newcastle NSW
- $27.97 - $41.96 an hour
- Weekend availability
- Microsoft Office
- Communication skills
- Hotel experience
- Employee assistance program
Quick Apply
Service Coordinator
WesTrac —Tomago NSW
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Parental leave
- Employee assistance program
Sales Associate
Campbell Property Group —Lochinvar NSW
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Health insurance
- Employee assistance program
Quick Apply
Christmas Casual Sales Assistant | Goldmark Green Hills
Goldmark —East Maitland NSW
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
3d
Casual Sales Assistant - Myer Charlestown
Industrie —Charlestown NSW
- $17.39 - $34.76 an hour
- Customer service
- In-person
- Employee discount
Quick Apply
12d
Front Office Opportunities | Oaks Cypress Lakes Resort
Oaks Hotels —Maitland NSW
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Health insurance
- Employee assistance program
Quick Apply
Casual Seasonal Sales Associate Green Hills
Pandora Jewelry —East Maitland NSW
- Part-time
- Sales
- Employee discount
Store Team Member - Green Hills
Universal Store —East Maitland NSW
- Customer service
Casual Sales Assistant - Myer Charlestown Child
Seed Heritage —Charlestown NSW
- Sales
- Merchandising
- Communication skills
- Employee assistance program
- Referral program

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Intake and administration officer - NDIS

Greenvalley Support Services Pty Ltd
Raymond Terrace NSW

Quick Apply

Job Details

Full-time
From $68,000 a year
9 days ago

Benefits

Travel reimbursement
Company car

Qualifications

Microsoft Word
Customer service
Intake
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full Job Description

NDIS Intake and Administration Officer

About the Role

We are seeking a highly organised, compassionate and client-focused NDIS Intake and Administration Officer to join our team. This role is responsible for supporting the intake process for new and existing NDIS participants, coordinating administrative activities, and ensuring clients receive a welcoming, professional and seamless experience from their first point of contact.

You will work closely with participants, families, support coordinators, providers and internal teams to gather information, coordinate referrals, maintain accurate records and support the efficient delivery of services.

Key Responsibilities

Manage participant enquiries, referrals and intake processes.
Conduct initial intake and information-gathering with participants and their representatives.
Assess and record participant needs, goals and service requirements.
Coordinate appointments, referrals, service commencement and follow-up activities.
Maintain accurate participant records and documentation in accordance with NDIS requirements.
Provide high-quality administrative support to the service delivery team.
Communicate professionally with participants, families, carers, providers and other stakeholders.
Monitor intake and referral enquiries and ensure timely follow-up.
Assist with service agreements, consent forms and other participant documentation.
Maintain confidentiality and comply with organisational policies, privacy requirements and NDIS standards.
Support general office administration and contribute to a positive and inclusive workplace.

About You

The successful candidate will be an organised and approachable professional who enjoys helping people and working in a fast-paced community services environment. You will have excellent communication skills, strong attention to detail and the ability to manage competing priorities.

You will ideally have:

Previous experience in NDIS, disability, community services, healthcare or a similar environment.
Experience in intake, administration, customer service or client coordination.
A sound understanding of the NDIS and participant journey.
Excellent written and verbal communication skills.
Strong computer and administration skills.
High attention to detail and strong organisational abilities.
The ability to work independently while contributing effectively to a team.
A professional, respectful and person-centred approach.
The ability to maintain confidentiality and handle sensitive information appropriately.

Why Join Us?

Join a supportive and values-driven team.
Make a meaningful difference in the lives of people with disability.
Work in a welcoming and inclusive environment.
Opportunities for professional development and growth.
Be part of an organisation committed to delivering high-quality, participant-centred services.

Apply Now

If you are passionate about supporting people with disability and have the administration and organisational skills to help our intake process run smoothly, we would love to hear from you.

To apply: Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

Pay: From $68,000.00 per year

Benefits:

Company car
Travel reimbursement

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in tomago, nsw

Intake and administration officer - NDIS

Entry Level Solar Sales Representative

Retail Customer Service Officer

Junior Receptionist/Admin Assistant

Urgent Care Receptionist | Maitland | Casual

Retail Sales Assistant - East Maitland

Cinema Worker Level 2 - Event Cinemas Kotara

LUX Crew Member - HOYTS Green Hills

Store Team Member

Part Time Sales Assistant | Angus & Coote Green Hills

Team Member - Raymond Terrace North

Guest Service Agent

Service Coordinator

Sales Associate

Christmas Casual Sales Assistant | Goldmark Green Hills

Casual Sales Assistant - Myer Charlestown

Front Office Opportunities | Oaks Cypress Lakes Resort

Casual Seasonal Sales Associate Green Hills

Store Team Member - Green Hills

Casual Sales Assistant - Myer Charlestown Child

I want to receive the latest job alert for customer service in tomago, nsw

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