In-Demand Retail customer service call Jobs in Sydney Nsw

Casual Retail Sales Assistant
Naptress —Rhodes NSW
- $35.00 - $44.71 an hour
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Retail Planogram Merchandiser - Burwood - NSW
CROSSMARK Australia —Burwood NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
13d
Casual Sales Assistant | SHERIDAN | David Jones Sydney City
Sheridan —Sydney NSW
- Weekend availability
- Communication skills
- Employee assistance program
- Referral program
Inbound Sales Consultant
O'Brien Glass Industries Limited —Padstow NSW
- $37.82 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Paid training
10h
Trainee Recruitment Consultant – Allied Health
MGG Health —Sydney NSW
- Hybrid work
- Sales
- Customer service
- No experience needed
Administrator & Delivery Driver All Rounder - New South Wales 2136
Ezychargers Pty Ltd —Strathfield South NSW
- $62,400 - $66,500 a year
- Full-time
- Administrative experience
- Data entry
- Computer skills
- Relocation assistance
Quick Apply
14d
Customer Service Officer
Metcash —Northmead NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
- Parental leave
Retail Planogram Merchandiser - Bankstown- NSW
CROSSMARK Australia —Bankstown NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Retail Planogram Merchandiser - Lane Cove - NSW
CROSSMARK Australia —Lane Cove NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
In-Store Travel Consultant - Bondi Beach Based
Sailing Whitsundays —Bondi Beach NSW
- Sales
- Customer service
- Organisational skills
Food & Beverage Attendant (Cafe)
AVEO —Mosman NSW
- $29.98 an hour
- Overtime
- Hospitality
- Culinary experience
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
1d
Sales Development Representative
FUJIFILM —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Time management
- Employee discount
- Life insurance
13d
Retail Planogram Merchandiser - Leichhardt - NSW
CROSSMARK Australia —Leichhardt NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
14d
Customer Service Representative
Carma —Sydney NSW
- Full-time
- Customer service
- Public speaking
Quick Apply
Casual Retail Sales Assistant
Spendless Shoes —Eastgardens NSW
- Hospitality
- Customer service
- Communication skills
- Employee discount
1d
Contact Centre Ambassador
Richemont —Sydney NSW
- Weekend availability
- CRM software
- Customer service
- Salesforce
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Retail Sales Assistant - Homebush DFO
Lorna Jane —Homebush NSW
- Day shift
- Employee assistance program
Quick Apply
8d
Business Development Representative
No Trace Co Pty Ltd —North Shore NSW
- $35 - $40 an hour
- Hospitality
- Sales
- Customer service
- Travel reimbursement
Quick Apply
Client Service Consultant - Wealth
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Financial services
- Typing
- Annual leave
- Work from home

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Casual Retail Sales Assistant

Naptress
Rhodes NSW

Quick Apply

Job Details

Casual
$35.00 - $44.71 an hour

Benefits

Employee discount
Opportunities for promotion

Qualifications

Sales
Customer service
Microsoft Office
POS
Computer skills
Communication skills
Time management

Full Job Description

Retail Sales Assistant (Casual)

About Naptress

Naptress is a premium mattress and bedroom furniture retailer dedicated to helping Australians sleep better. We pride ourselves on providing exceptional customer service, expert product knowledge, and high-quality sleep solutions. We are looking for an enthusiastic, reliable, and customer-focused Casual Retail Sales to join our growing team.

Key Responsibilities

Sales & Customer Service

Welcome customers into the showroom with a friendly and professional attitude.
Understand customers’ needs and provide personalised recommendations on mattresses, adjustable beds, bed frames, pillows, mattress protectors, and accessories.
Demonstrate product features and explain product benefits confidently.
Deliver an outstanding customer experience from initial enquiry through to after-sales support.
Achieve individual and store sales targets.
Upsell and cross-sell complementary products where appropriate.
Process sales accurately using the POS system.
Handle payments, cash, EFTPOS, gift cards, and issue receipts.

Customer Enquiries & Follow-up

Respond promptly to customer enquiries via phone, email, SMS, website enquiries, and social media messaging.
Follow up customer quotes and leads to maximise sales opportunities.
Maintain regular communication with customers regarding deliveries, orders, and product enquiries.
Resolve customer concerns professionally and escalate issues when required.
Follow up after delivery to ensure customer satisfaction and encourage reviews and referrals.

Store Presentation & Housekeeping

Maintain a clean, organised, and welcoming showroom at all times.
Make and dress display beds to showroom standards.
Dust, vacuum, and clean display furniture and products.
Ensure all pricing, signage, and promotional materials are current and displayed correctly.
Restock pillows, bedding accessories, brochures, and promotional materials.
Assist with visual merchandising and showroom layout updates.

Stock & Inventory

Receive and unpack deliveries.
Assist with stock replenishment and inventory counts.
Monitor stock levels and notify management of low-stock items.
Organise stockrooms and ensure products are stored safely and efficiently.

Administration

Answer incoming phone calls professionally.
Process customer orders accurately.
Maintain customer records within the CRM/POS system.
Prepare quotations and invoices.
Coordinate delivery bookings and communicate with warehouse and delivery teams.
Complete daily paperwork and administrative tasks.
Assist with warranty claims and after-sales service administration.

Social Media & Marketing Support

Create basic social media content, including photos, short videos, and simple promotional posts.
Assist in maintaining Facebook, Instagram, TikTok, and other social media platforms.
Capture showroom displays, new arrivals, and customer testimonials (where appropriate).
Support in-store promotions, campaigns, and special events.

Opening & Closing Duties

Open and prepare the showroom for trading.
Complete daily opening and closing checklists.
Balance the cash register and complete end-of-day procedures.
Secure the showroom and ensure all equipment is switched off before closing.

General Responsibilities

Maintain excellent product knowledge through ongoing training.
Stay informed about current promotions, pricing, and new product launches.
Represent the Naptress brand professionally at all times.
Work collaboratively with team members to achieve store goals.
Assist at promotional events, trade shows, or pop-up locations when required.
Perform other reasonable duties as requested by management.

About You

You are someone who genuinely enjoys helping people and takes pride in delivering exceptional customer service.

You will ideally have:

Previous retail, sales, or customer service experience (furniture or bedding industry experience is highly regarded but not essential).
Excellent communication and interpersonal skills.
A positive, proactive, and professional attitude.
Strong sales ability with confidence in building rapport with customers.
Good organisational and time management skills.
Basic computer skills and confidence using POS systems, email, and Microsoft Office or Google Workspace.
Basic social media skills, including taking photos and creating simple posts.
Ability to work independently and as part of a team.
Reliability, punctuality, and flexibility.
Availability to work weekends, public holidays, and peak retail periods.
Ability to lift and move pillows, bedding products, and light showroom items.

What We Offer

Comprehensive product and sales training.
Staff discounts on premium sleep products.
Supportive and friendly team environment.
Opportunities for career progression as the business grows.

Pay: $35.00 – $44.71 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

retail customer service call jobs in sydney nsw

Casual Retail Sales Assistant

Retail Planogram Merchandiser - Burwood - NSW

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Customer Service Officer

Retail Planogram Merchandiser - Bankstown- NSW

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I want to receive the latest job alert for retail customer service call in sydney nsw

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