In-Demand Community services administration Jobs in Sydney Nsw

Self-Managed & Community Care Partner
Bannister in Home Care —Surry Hills NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
Quick Apply
Administration Officer Outpatient Services Unit
NSW Health —Hornsby NSW
- $1,416.58 - $1,460.73 a week
- Full-time
- Organisational skills
- EMR systems
- Communication skills
7h
Health Information Officer - Record Control
NSW Health —Randwick NSW
- $34.94 - $36.10 an hour
- Part-time
- Customer service
- ICU experience
- EMR systems
- Annual leave
- Employee assistance program
7h
Administration Officer Level 4 - Rostering Support Officer, Mental Health Services
NSW Health —North Parramatta NSW
- $39.43 - $40.33 an hour
- Temporary
- Microsoft Excel
- Office
- Microsoft Office
7h
Administration Officer Outpatient Services Unit
Northern Sydney Local Health District —Sydney NSW
- $73,915.12 - $76,218.80 a year
- Full-time
- Organisational skills
- EMR systems
- Communication skills
1d
Administration Officer (Lvl 3) - Outpatient Services - Casual
NSW Health —Bankstown NSW
- $37.27 - $38.44 an hour
- Full-time
- Customer service
- Administrative experience
- Patient care
- Annual leave
- Parental leave
1h
Research Administration Assistant
NSW Health —St Leonards NSW
- $37.28 - $38.44 an hour
- Part-time
- Research
- Administrative experience
- EMR systems
7h
Patient Administration Officer (Level 3) - Sydney Dental Hospital and Oral Health Services
NSW Health —Surry Hills NSW
- $73,915 - $76,218 a year
- Full-time
- Administrative experience
- Education
- Parental leave
- Employee assistance program
7h
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Databases
14d
Administration Officer, Child and Youth Mental Health Service
NSW Health —North Ryde NSW
- $37.28 - $38.44 an hour
7h
Records LiaisonOffLicence Integrity&Sec
Transport For NSW —Parramatta NSW
- $85,515 - $92,368 a year
- Full-time
- Customer service
- Administrative experience
- In-person
1d
Registry Officer - Land and Environment Court NSW
NSW Department of Communities and Justice —Sydney NSW
- $78,000 - $84,799 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Employee assistance program
9d
Administration Officer Level 3
NSW Health —Parramatta NSW
- $37.27 - $38.44 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7h
Health Management Program, Management Trainee
Northern Sydney Local Health District —Sydney NSW
- $1,750.26 - $2,328.48 a week
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
Claims Service Officer
TAL —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
Quick Apply
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
People Services Coordinator
Ventia Pty Limited —Parramatta NSW
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Opportunities for advancement
Expressions of Interest - Casual Legal Support Opportunities
Lander & Rogers —Sydney NSW
- Hybrid work
- Private practice
- Administrative experience
Administration Assistant
Anglicare —Castle Hill NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
- Gym membership
2h
Administration Coordinator - Hunters Hill
Catholic Healthcare —Hunters Hill NSW
- $36.70 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Business Administration
- Health insurance
- Parental leave
Quick Apply
4d

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Self-Managed & Community Care Partner

Bannister in Home Care -
Surry Hills NSW

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year

Qualifications

CPR Certification
Management
Certificate IV
Driver Licence
First Aid Certification
Assistive technologies
Care plans
Communication skills

Full Job Description

Self-Managed & Community Care Partner

Support at Home | Aged Care

About the Role

We are looking for an experienced, organised and client-focused Self-Managed & Community Care Partner to join our Support at Home team.

This is a diverse and rewarding role combining self-managed client coordination, care planning, community engagement and operational support. You will take ownership of the self-managed client journey while also being a key first point of contact for prospective clients, families, referral partners and members of the community.

You will work closely with Care Partners, Clinical Care Partners and the broader team to ensure clients receive responsive, person-centred support that helps them achieve their goals and make the most of their Support at Home funding.

Key Responsibilities

Self-Managed Client Support

You will be responsible for coordinating our self-managed Support at Home clients, including:

Managing client onboarding, assessments and ongoing reviews
Developing, reviewing and maintaining individualised care plans
Supporting clients to understand and manage their Support at Home budgets
Managing the self-managed portal and reviewing submitted invoices
Ensuring invoiced services are appropriate, meet program inclusions and exclusions, and are reflected in the client's care plan and budget
Ensuring third-party supplier compliance
Supporting Assistive Technology and Home Modifications (AT-HM) requirements
Liaising with Clinical Care Partners for clinical consultations and higher-needs supports
Maintaining accurate and timely client records within AlayaCare
Recording Care Management activities
Ensuring documentation and service delivery meet relevant Support at Home and organisational requirements

Community & Client Engagement

As an important first point of contact, you will:

Respond to enquiries from prospective clients and their families
Have meaningful conversations to understand each person's circumstances, needs, goals and how they would like to use their funding
Explain available services and help prospective clients understand their options
Coordinate handovers to the appropriate local Care Partner to arrange an initial meeting
Coordinate onboarding directly where the client chooses to self-manage
Develop and maintain positive relationships with referral sources
Provide responsive telephone support and direct enquiries to the appropriate team
Assist with resolving Care Partner enquiries where possible and keep the relevant Care Partner informed
Ensure all client contact is accurately documented in AlayaCare

Team & Operational Support

You will also play an active role within the broader team by:

Participating in operational, Care Partner and team meetings
Preparing reports and information for meetings as required
Assisting with training and education during Support Worker Training Days
Supporting continuous improvement initiatives
Assisting the wider team with activities and priorities as required

About You

You are someone who genuinely enjoys helping older people navigate their care options and can balance excellent client service with strong administration, compliance and attention to detail.

You will ideally bring:

Experience within Support at Home, Home Care Packages, community aged care or a similar care environment
A strong understanding of person-centred care and goal-based care planning
Experience with client assessments, care plans and budget management
Knowledge of Support at Home funding, service inclusions and exclusions, or the ability to quickly develop this knowledge
Strong communication skills and confidence speaking with prospective clients, families and referral partners
The ability to build rapport and understand what is important to each client
Strong organisational and time-management skills
Excellent attention to detail, particularly when reviewing budgets, invoices and documentation
Confidence working across multiple systems and managing competing priorities
A collaborative approach and the ability to work effectively with Care Partners, clinicians, support workers and external providers
Current driver licence with no restrictions
Minimum Certificate IV Individual Support or similar
Current police check or NDIS worker screening check with no restrictions
Current first aid and CPR certificate or willingness to obtain
Experience using AlayaCare or a similar care management system would be highly regarded

What Success Looks Like

In this role, success means our self-managed clients feel informed, supported and confident in managing their care, while their services, budgets and documentation remain accurate and compliant.

You will also help ensure prospective clients receive a warm, knowledgeable and responsive first experience with our organisation, with clear communication and a smooth transition into services.

Why Join Us?

This is an opportunity to take on a varied role where you can make a meaningful difference to the experience of older people and their families.

You will be part of a collaborative team committed to delivering responsive, flexible and person-centred care, with the opportunity to contribute not only to individual client outcomes but also to the ongoing development and improvement of our Support at Home services.

Pay: $85,000.00 – $95,000.00 per year

Work Location: Hybrid remote in Surry Hills NSW 2010

Quick Apply

Refine Your Search

community services administration jobs in sydney nsw

Self-Managed & Community Care Partner

Administration Officer Outpatient Services Unit

Health Information Officer - Record Control

Administration Officer Level 4 - Rostering Support Officer, Mental Health Services

Administration Officer Outpatient Services Unit

Administration Officer (Lvl 3) - Outpatient Services - Casual

Research Administration Assistant

Patient Administration Officer (Level 3) - Sydney Dental Hospital and Oral Health Services

Administrative Officer

Administration Officer, Child and Youth Mental Health Service

Records LiaisonOffLicence Integrity&Sec

Registry Officer - Land and Environment Court NSW

Administration Officer Level 3

Health Management Program, Management Trainee

Claims Service Officer

Regional Support Coordinator

People Services Coordinator

Expressions of Interest - Casual Legal Support Opportunities

Administration Assistant

Administration Coordinator - Hunters Hill

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