In-Demand Associate service operations specialist Jobs in Sydney Nsw

Associate Service Operations Specialist
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
Operations Associate
Corpay —Sydney NSW
- Full-time
- Microsoft Excel
- Office
- Administrative experience
12d
Senior Operations Associate
Corpay —Sydney NSW
- Full-time
- Microsoft Excel
- Office
- Administrative experience
12d
Snr Critical Environment Technician
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Operations Engineer - ITOC Australia
Hewlett Packard Enterprise —Sydney NSW
- Full-time
- Sales
- Customer service
- Data analysis skills
Senior Associate, Portfolio Management Operations (Product Development)
Dimensional Fund Advisors —Sydney NSW
- Full-time
- Hybrid work
- Management
- Product management
- Financial services
- Employee assistance program
Implementation & Activation Associate Manager
WPP Media —Sydney NSW
- $86,000 - $89,000 a year
- Full-time
- In-person
- Leadership
Quick Apply
Client Associate, Responsible Entity Services
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Finance
- Administrative experience
- Work from home
9d
Critical Environment Technician
Microsoft —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Study Site Management Specialist
Smith & Nephew —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
Employment Practices Specialist
Gallagher Bassett —Sydney NSW
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Employee stock purchase plan
- Health insurance
6d
Associate Director, Water & Wastewater
AtkinsRéalis —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
APAC Environmental Leader, Environmental Assurance and Protection Team
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Employee assistance program
Payroll Officer
Marriott International, Inc —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
14d
Associate
LegalVision —Surry Hills NSW
- Full-time
- Writing skills
- Office
- Business
- Annual leave
- Parental leave
Quick Apply
Corporate Tax Specialist | Senior Associate/Manager | Tax, Reporting and Innovation
PWC Australia —Sydney NSW
- Research
- Annual leave
Associate Director
Assystem —Sydney NSW
- Management
- Engineering
- Leadership
Field Operations Manager
Ecolab Inc. —Macquarie Park NSW
- Full-time
- CRM software
- Sales
- Customer service
Postdoctoral Research Fellow
Macquarie University —Macquarie University NSW
- From $112,550 a year
- Full-time
- Doctoral degree
- Research
- Analysis skills
- Employee assistance program
Casual Retail Associate (Victoria's Secret@QVB)
Valiram —Queen Victoria Building NSW
- From $27 an hour
- Sales
- Customer service
- In-person
- Employee discount
Quick Apply

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Associate Service Operations Specialist

SITA Switzerland Sarl
North Sydney NSW

Apply Now

Job Details

Permanent | Full-time | Contract

Benefits

Work from home
Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Overview:

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

PURPOSE

To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the delivery of first class support activities.n- To provide the highest level of Service Operation availability ensuring Systems and Products are properly configured and maintained.

KEY RESPONSIBILITIES

Candidates for this role must be Australian citizens

Support operational activities for assigned customer accounts
Track service requests, delivery actions, and milestones using internal systems
Assist with coordination between internal teams to progress customer work
Maintain accurate records, trackers, and customer data
Support invoicing and billing processes by confirming delivery status
Prepare basic reports, summaries, and status updates
Respond to customer queries and assist with information requests
Identify and escalate delivery risks, delays, or data issues to senior team members
Follow established processes and contribute to continuous improvement

Qualifications:

EXPERIENCE

1–3 years’ experience in an operations, customer support, administration, or service delivery role
Experience working with external customers is desirable
Exposure to government, regulated environments, or contract‑based services is an advantage
Early‑career candidates with relevant transferable experience are encouraged to apply

KNOWLEDGE & SKILLS

Strong organisational and time‑management skills
High attention to detail and accuracy
Ability to manage multiple tasks and priorities
Clear written and verbal communication skills
Confidence using Microsoft Office (Excel, Word, Outlook, Teams)
Willingness to learn new systems and processes
Understanding of service delivery or operational workflows (desirable)

PROFESSION COMPETENCIES

Customer‑focused and service‑oriented approach
Reliable, proactive, and accountable
Ability to work well in a team environment
Comfortable following processes and guidelines
Willingness to ask questions and learn
Professional judgement to know when to escalate issues

CORE COMPETENCIES

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

EDUCATION & QUALIFICATIONS

Tertiary qualification in business, operations, IT, or a related field (desirable)
Relevant vocational qualifications or equivalent experience will also be considered

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Apply Now

Refine Your Search

associate service operations specialist jobs in sydney nsw

Associate Service Operations Specialist

Operations Associate

Senior Operations Associate

Snr Critical Environment Technician

Operations Engineer - ITOC Australia

Senior Associate, Portfolio Management Operations (Product Development)

Implementation & Activation Associate Manager

Client Associate, Responsible Entity Services

Critical Environment Technician

Study Site Management Specialist

Employment Practices Specialist

Associate Director, Water & Wastewater

APAC Environmental Leader, Environmental Assurance and Protection Team

Payroll Officer

Associate

Corporate Tax Specialist | Senior Associate/Manager | Tax, Reporting and Innovation

Associate Director

Field Operations Manager

Postdoctoral Research Fellow

Casual Retail Associate (Victoria's Secret@QVB)

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