In-Demand Account resolution specialist Jobs in Sydney Inner Suburbs Nsw

Account Specialist
HotSchedules Corporate —Bondi Junction NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Application Specialist
BGIS —Sydney NSW
- $120,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral program
Senior Mobility Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
Quick Apply
Supply & Demand Analytics Specialist, ACM
Medtronic —Macquarie Park NSW
- Full-time
- Microsoft Powerpoint
- Sales
- Presentation skills
Technical Account Manager
Adobe —Sydney NSW
- Full-time
- APIs
- AI
Account Director (Enterprise)
Vocus —North Sydney NSW
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
- Parental leave
Quick Apply
1d
Network Support Specialist - Mandarin-Speaking, eero
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- English
- Bachelor's degree
- On-the-job training
8d
Account Director
Compnow —Alexandria NSW
- Full-time
- University
- Annual leave
- Employee discount
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
8d
Service & Scheduling Coordinator – Macquarie Park
Convergint Technologies —Sydney NSW
- CRM software
- Microsoft Excel
- Microsoft Outlook
Transfer Agency, AVP
State Street —Sydney NSW
- Full-time
- Microsoft Excel
- Financial services
- Leadership
Technical Support Officer
Department of Customer Service —Sydney NSW
- $99,938 - $113,579 a year
- Full-time
- Hybrid work
- Communication skills
19h
Customer Engineer, APAC Market
Aircall.io, Inc. —Sydney NSW
- APIs
- AI
- Communication skills
Quick Apply
Customer Service Sales Specialist
Ashley & Martin —Parramatta NSW
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
9d
Sr. Technical Support Specialist
OpenText —North Sydney NSW
- Rotating roster
- Salesforce
- Engineering
- SQL
Project Lead
Avanade —Sydney NSW
- Azure
- ERP systems
- Conflict management
10d
SAP Technical Specialist (Finance Data Extraction)
Accenture —Sydney NSW
- Full-time
- Computer Science
- ERP systems
- Analysis skills
- On-the-job training
- Parental leave
Collections Officer
Transurban —Sydney NSW
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Delivery Manager
TP ICAP —Sydney NSW
- Full-time
- Management
- AWS
- APIs
7d
Deal Consultant, Migration and Modernization GTM
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Sales
- Business development
- Bachelor's degree
10d

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Account Specialist

HotSchedules Corporate
Bondi Junction NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Presentation skills
Typing
Communication skills

Full Job Description

We Are:

Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.

Our Values: Because they are important to us!

Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.

Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.

Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.

Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.

Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.

Responsibility as an Account Specialist
The RBC Account Specialist are responsible for being the direct point of contact for enterprise customers for all support, product configurations, training and daily needs. The Account Executive will establish strong customer relationships by executing an unparalleled level of service through all customer interactions. This position requires the ability to manage several accounts simultaneously, become a product expert and escalate product issues for immediate resolution. Documenting the customer progression for all internal departments is a vital element of this position and requires strong verbal and written communication skills.

Requirements

Desired Skills and Experience:

The ability to successfully support the daily needs of assigned enterprise customers
Support multiple product offerings
Schedule, host and facilitate client training for administrators
Communicate client requirements and/or schedules to internal staff in a timely and executable manner in order to promote optimum cost efficiency and a smooth deployment of RBC products
Establish documentation to track customer progress, customer cases and escalation issues in the internal database
Facilitate customer support and communication between the Customer Care team and the dedicated Customer Success Specialist to ensure all parties are aware of the status of major issues or configuration changes
Deliver an unparalleled level of customer service to all RBC accounts by building rapport with clients, meeting their expectations and following up to completion on all issues

Qualifications:

Proficient in Microsoft Office Products including Outlook, Excel, Word and PowerPoint
At least 2 years Customer Service experience required
Able to multitask while working independently and efficiently to meet given deadlines
Ability to respond in a prompt, timely manner to all incoming communication (telephone calls and emails)
Be self-motivated, detail-oriented, and organized
Excellent communication skills (oral & written)
Strong presentation skills
Must have a strong team attitude, be well spoken, outgoing, dependable, and flexible
Prior experience with any Red Book Connect product is a plus
Typing proficiency: 40-60 wpm

Apply Now

Refine Your Search

account resolution specialist jobs in sydney inner suburbs nsw

Account Specialist

Application Specialist

Senior Mobility Specialist

Supply & Demand Analytics Specialist, ACM

Technical Account Manager

Account Director (Enterprise)

Network Support Specialist - Mandarin-Speaking, eero

Account Director

SVP Client Delivery & Regional Lead APAC

Service & Scheduling Coordinator – Macquarie Park

Transfer Agency, AVP

Technical Support Officer

Customer Engineer, APAC Market

Customer Service Sales Specialist

Sr. Technical Support Specialist

Project Lead

SAP Technical Specialist (Finance Data Extraction)

Collections Officer

Delivery Manager

Deal Consultant, Migration and Modernization GTM

I want to receive the latest job alert for account resolution specialist in sydney inner suburbs nsw

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