In-Demand Spare parts Jobs in Sydney, Nsw

Customer Service Officer - Spare Parts
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Spare Parts Interpreter| Northern Beaches | Full-time
Katz Recruitment —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Management
- Sales
Quick Apply
5d
Trainee Spare Parts Interpreter
Active Auto Sportique —Homebush West NSW
- $53,000 - $65,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- On-the-job training
- Employee discount
Quick Apply
5d
Technical and Customer Experience Specialist
Align Technology —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee discount
Quick Apply
Supply Support Officer
Serco Plc —Elizabeth Bay NSW
- Full-time
- Microsoft Office
- Time management
Automotive Warehouse Storeperson
Active Auto Sportique —Homebush West NSW
- $60,000 - $70,000 a year
- Full-time
- Management
- Customer service
- In-person
- Employee discount
- Free food
Quick Apply
4d
Maintenance Services Technician/Representative
Panasonic Avionics —Alexandria NSW
- $67,286 - $115,565 a year
- Weekend availability
- Engineering
- In-person
Quick Apply
7d
Logistics Operations Manager
Kone —Mascot NSW
- Full-time
- Microsoft Excel
- Warehouse experience
- Leadership
13d
Service Support Coordinator
Leica Microsystems —Lane Cove NSW
- Full-time
- Salesforce
- Engineering
- Bachelor's degree
- Annual leave
Maintenance Services Representative
PAC Panasonic Avionics Corporation —Mascot NSW
- Weekend availability
- Engineering
- In-person
Maintenance Services Representative
Panasonic —Mascot NSW
- Weekend availability
- Engineering
- In-person
Key Account Manager, WI Transport
Xylem —Parramatta NSW
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
- Gym membership
Maintenance Services Technician/Representative (Contract - up to 6 months)
Panasonic Avionics —Mascot NSW
- $67,286 - $115,565 a year
- Contract
- Engineering
- In-person
Quick Apply
7d
Crushing & Screening Account Manager
Tutt Bryant Hire —Sydney NSW
- From $200,000 a year
- CRM software
- Sales
- Salesforce
10d
Workshop Service Coordinator
Valmet Inc. —Matraville NSW
- Full-time
- Management
- Maintenance
- Organisational skills
Aftermarket Sales Engineer
Grundfos —Newington NSW
- Sales
- Bachelor's degree
- HVAC
- Health insurance
6d
Field Service Apprentice
Smiths Detection —Sydney NSW
- Full-time
- Senior Secondary Certificate of Education
- Leadership
- Communication skills
Quick Apply
Tooling Coordinator
Toll Group —Bankstown NSW
- Full-time
- Management
- Microsoft Office
6d
Machine Technician
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- In-person
- Manufacturing
- Employee discount
- Professional development assistance
Quick Apply
14d
AME/Aircraft Life Support Engineer
Toll Group —Bankstown NSW
- Full-time
- ERP systems
- Microsoft Office
3d

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spare parts jobs near sydney, nsw

Customer Service Officer - Spare Parts

BEUMER Group -
Belrose NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
SAP
Supply chain
ERP systems
Logistics
Administrative experience
Manufacturing
AI
Communication skills

Full Job Description

Company Description

Conveying, loading, palletising, packing, sorting and distributing - BEUMER Group develops and produces technically leading intralogistics systems for the global market. Our employees are characterised by excellent know-how and a strong will to consistently develop themselves further. We do our utmost to promote this claim: within the framework of a family-like cooperation characterised by high mutual esteem and a culture of trust that creates stability and security. Our common goal: to implement outstanding and innovative projects worldwide.

Job Description

The Customer Service Officer – Spare Parts plays a critical role in delivering exceptional customer support and ensuring a positive customer experience throughout the spare parts order fulfilment process. This role is responsible for managing customer enquiries, preparing quotations, processing orders, coordinating procurement and logistics activities, handling customer issues, and supporting both local and intercompany transactions.

The position acts as a key link between customers, suppliers and internal stakeholders, ensuring accurate order processing, seamless communication and high-quality service delivery.

Success in this role looks like:

Providing responsive, accurate and customer-focused support across phone, email, customer portals and face-to-face interactions where required.
Managing customer and supplier quotations, orders and procurement activities accurately and within agreed service levels.
Coordinating end-to-end spare parts fulfilment, including logistics, import/export activities and stakeholder communication.
Preparing customer invoices and processing supplier invoices to support timely Accounts Receivable and financial processing requirements.
Maintaining accurate order, transaction and customer records within ERP systems (SAP) and Microsoft 365.
Managing customer concerns through timely resolution or appropriate escalation.
Building effective relationships with customers, suppliers and internal stakeholders to achieve service and delivery outcomes.
Contributing to continuous improvement initiatives and leveraging approved digital and AI tools to enhance efficiency and service quality.

Key responsibilities include:

Managing customer enquiries relating to spare parts, orders, pricing, availability and delivery requirements.
Preparing and processing customer and supplier quotations, sales orders and procurement requests.
Coordinating the end-to-end spare parts fulfilment process, including supplier liaison, logistics coordination and customer communication.
Preparing customer invoices and processing supplier invoices to support accurate and timely financial processing.
Coordinating import and export activities, including freight bookings, shipment tracking and documentation.
Maintaining accurate order, transaction and customer records within SAP and Microsoft 365 systems.
Monitoring order progress and proactively communicating updates, delays and resolutions to customers.
Managing customer issues and complaints through timely resolution or appropriate escalation.
Building effective relationships with customers, suppliers and internal stakeholders to support successful service and delivery outcomes.
Contributing to continuous improvement initiatives and supporting the effective use of digital tools and approved AI technologies.
Providing general administrative and operational support to the Customer Support team as required.

Qualifications

What you’ll bring:

Minimum 3 years' experience in customer service, order management, customer support or spare parts administration.
Experience managing quotations, purchase orders, invoicing and logistics processes.
Experience using ERP systems, preferably SAP.
Strong attention to detail and a commitment to maintaining accurate customer, order and transaction records.
Excellent written and verbal communication skills with a strong customer-focus.
Proven ability to manage competing priorities while delivering high levels of service and accuracy.
Experience working collaboratively with customers, suppliers and internal stakeholders.
Confidence handling customer enquiries, complaints and service-related issues professionally.

Additional skills and experience (desirable):

Experience supporting import/export and international supply chain activities.
Exposure to procurement or procure-to-pay processes.
Experience within an engineering, automation, manufacturing or spare parts environment.
Exposure to AI-enabled workplace tools such as Microsoft Copilot or similar technologies.

Additional Information

Why Join BEUMER?

At BEUMER Group, we design and deliver innovative engineering and automation solutions that support some of the world’s most critical infrastructure. Our teams are driven by collaboration, integrity, and a strong commitment to customer outcomes.

What we offer:

A global organisation with a strong local Australian presence
A supportive and collaborative team culture within Customer Support
Opportunities to work across local and international stakeholders
Exposure to technically complex products and spare parts operations
A stable, essential industry with long‑term career development opportunities
A workplace that values safety, inclusion, and continuous improvement

If you’re a customer‑focused professional who enjoys working in a fast‑paced support environment and wants to be part of a global organisation, we’d love to hear from you.

Immediate Start Available

If you’re ready for a challenging and rewarding role, and meet the eligibility requirements, we encourage you to apply today!

Quick Apply

Refine Your Search

spare parts jobs in sydney, nsw

Customer Service Officer - Spare Parts

Spare Parts Interpreter| Northern Beaches | Full-time

Trainee Spare Parts Interpreter

Technical and Customer Experience Specialist

Supply Support Officer

Automotive Warehouse Storeperson

Maintenance Services Technician/Representative

Logistics Operations Manager

Service Support Coordinator

Maintenance Services Representative

Maintenance Services Representative

Key Account Manager, WI Transport

Maintenance Services Technician/Representative (Contract - up to 6 months)

Crushing & Screening Account Manager

Workshop Service Coordinator

Aftermarket Sales Engineer

Field Service Apprentice

Tooling Coordinator

Machine Technician

AME/Aircraft Life Support Engineer

I want to receive the latest job alert for spare parts in sydney, nsw

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