In-Demand Service desk team leader Jobs in Sydney, Nsw

Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
6d
Service Desk & Field Support Team Lead – Centres of Excellence
TAFE NSW —Meadowbank NSW
- $168,598 a year
- Temporary
- No degree
6d
Service Desk Manager
Credit Corp —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AI
- Health insurance
- Employee assistance program
3d
Team Leader - Front Office
Park Hyatt Sydney —Sydney NSW
- Full-time
- Microsoft Office
- Front desk
- Computer skills
- Parental leave
- Employee assistance program
Bell Desk Supervisor
SOFITEL —Sydney NSW
- Weekend availability
- Hospitality
- Customer service
- Leadership
Quick Apply
8d
Front Desk Reception Staff
Contour Clinics —Sydney NSW
- Customer service
Front Office Supervisor
SOFITEL —Sydney NSW
- Full-time
- Microsoft Office
- Supervising experience
- First Aid Certification
- Parental leave
- Employee assistance program
Quick Apply
1d
Service Delivery Team Leader – Sydney
Convergint Technologies —Sydney NSW
- Management
- Leadership
- Communication skills
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
IT Help Desk Team Leader
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Free food
Quick Apply
11d
Service Leader - SIL (Sydney)
United Foundation —Sydney NSW
- Nursing
- First Aid Certification
- Psychology
Store Operations Support Administrator
EssilorLuxottica —North Sydney NSW
- Full-time
- Hybrid work
- Senior Secondary Certificate of Education
- Hotel experience
Service Desk Analyst
Herbert Smith Freehills —Sydney NSW
- Full-time
- Azure
- Customer service
- AI
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT Ltd —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Customer Service Supervisor
ICC Sydney —Sydney NSW
- Call employer
- Customer service
- Supervising experience
- Communication skills
- Health insurance
- Parental leave
Overnight Front Office All Rounder
AccorHotel —Sydney NSW
- Part-time
- Customer service
- Communication skills
- Hotel experience
Quick Apply
Assistant Manager Front Office
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Quick Apply
21h
Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
Workplace Concierge & Reception
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Ryde NSW
- Full-time
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
Quick Apply
14d

I want to receive the latest job alert for service desk team leader in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk team leader jobs near sydney, nsw

Service Desk Analyst jobs in Sydney NSW

Service Desk Manager jobs in Sydney NSW

Medical Office Assistant jobs in Sydney NSW

Delivery Manager jobs in Sydney NSW

Childcare Centre Manager jobs in Melbourne Vic

Front Desk Manager jobs in North Sydney Nsw

Manager, Operations Continuity Sydney Airport jobs in Sydney Nsw

Front Desk Manager jobs in Victoria

Ndis Quality Compliance Manager jobs in Sydney Nsw

Office Admin No Medical No Experience jobs in Sydney Western Suburbs Nsw

Office Assistant jobs in Carole Park Qld

Front Office Specialist jobs in Fortitude Valley Qld

Office Assistant jobs in Lower Plenty Vic

Office Cleaning Contract jobs in Sydney Nsw

Team Manager jobs in Sydney Nsw

Recruitment Team Leader jobs in Brisbane Qld

Service Desk Team Leader jobs in Brisbane Qld

Big W Team Member jobs in Rouse Hill Nsw

Food Service Assistant jobs in Maitland Nsw

Service Desk Analyst jobs in Remote

Customer Contact Centre Officer

Pickles Auctions -
Sydney NSW

Apply Now

Job Details

Full-time
6 days ago

Benefits

Work from home
Parental leave
Employee assistance program

Qualifications

Customer service
Organisational skills
Communication skills

Full Job Description

Salary:

100% work from home. Flexible location

Location:

Sydney City

Employment Type:

Full-Time Max. Term.

Department:

Digital - Customer Contact Team 1

ABOUT THE ROLE

6-month contract | Remote

We are looking for a collaborative customer service superstar to join our Customer Contact Centre team, dedicated to delivering high quality and responsive customer service to our valued customers. At Pickles our mission is to win customers for life by making their experience awesome and that starts with you!

In this role you will be working remotely, Monday to Friday (8am-5pm).

As the first point of contact for inbound enquiries, you will be responsible for:

Answering customer queries in a friendly and efficient manner, providing accurate information every time
Empathetically listening to and understanding our customer’s needs.
Managing queries through a variety of channels such as phone, email & chat.
General admin, data entry and record keeping ensuring a clear chain of events
Problem-solving and complaints handling in a timely manner, escalating where necessary.
Developing and maintaining a working knowledge of the Pickles business and processes
Providing current and accurate information during every interaction
Collaborating with the wider marketing and innovation team on projects and outbound opportunities
Contributing to the improvement of processes.

ABOUT YOU

A successful Contact Centre Officer will have:

Exceptional communication and organisational skills
Demonstrated experience in customer service and excellent phone manner.
Ability to prioritise, multi-task and problem solve under pressure.
Demonstrated ability to source accurate information quickly and effectively to resolve customer requests.
Self-motivated, driven and customer centric.
Enjoy working within a fast-paced environment.
Available between hours of 8 am - 8 pm AEST
Share our core values – Excellence, Innovation, Safety, Teamwork & Integrity

WHY WORK FOR PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
Cash vouchers and formal recognition awards
Study assistance to support relevant courses or qualifications with robust career pathways available
Paid parental leave for primary and secondary carers
Bonus for referring talented people who join and succeed at Pickles
Access to the employee assistance program for you and your family

Applying for a remote role?

Pickles will supply a laptop and docking station, as well as role-specific equipment like a headset if it’s required. The candidate is responsible for all other elements their remote working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply. Internal applicants must have completed 6 months’ probation.

Visit our website at www.pickles.com.au to find out more!

Apply Now

Refine Your Search

service desk team leader jobs in sydney, nsw

Customer Contact Centre Officer

Service Desk & Field Support Team Lead – Centres of Excellence

Service Desk Manager

Team Leader - Front Office

Bell Desk Supervisor

Front Desk Reception Staff

Front Office Supervisor

Service Delivery Team Leader – Sydney

Service Desk Analyst (NSW)

IT Help Desk Team Leader

Service Leader - SIL (Sydney)

Store Operations Support Administrator

Service Desk Analyst

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Customer Service Supervisor

Overnight Front Office All Rounder

Assistant Manager Front Office

Service Delivery Manager - Onsite

Workplace Concierge & Reception

I want to receive the latest job alert for service desk team leader in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected