In-Demand Senior national service operations manager Jobs in Sydney, Nsw

Senior National Service Operations Manager
Vertiv —Sydney NSW
- Customer service
- Leadership
- Communication skills
4d
Senior Project Manager
Standards Australia —Sydney NSW
- Full-time
- PMP
- Analysis skills
- Agile
Quick Apply
Senior Manager, Support Operations
Shippit —Sydney NSW
- Full-time
- AI
- Communication skills
- Parental leave
Senior Manager, Integrated Operations Center – APAC
IREN —Sydney NSW
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Annual leave
Senior National Account Manager, Australia
Dr. Squatch —Sydney NSW
- $120,000 - $160,000 a year
- Full-time
- Remote
- Management
- No degree
- Leadership
- Health insurance
- Dental insurance
Quick Apply
State Manager - NSW Service Operations (Buildings)
Siemens —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Parental leave
Senior Director, Global Professional Services Operations
Genesys —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Business Administration
Infrastructure & Capital Projects – Senior Associate / Manager
Alvarez & Marsal —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Management
National Client Services Manager
All About Caring —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Nursing
- Leadership
- Communication skills
Quick Apply
Senior SEO Manager
Omnicom Group —Sydney NSW
- Full-time
- Employee assistance program
RTO Manager
ACES Group —Redfern NSW
- From $115,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
Quick Apply
National Greenlife Crossdock Operations Manager
Bunnings —Rhodes NSW
- Full-time
- Budgeting
- Leadership
- Café
- Parental leave
Strategy and Operations Manager, Marketplace
Uber —Sydney NSW
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Lead, Strategic Operations
Department of Education —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Hybrid work
- Analysis skills
- Opportunities for advancement
10d
National Account Manager
Black Diamond Group —Sydney NSW
- Full-time
- CRM software
- Management
- Microsoft Office
- Employee assistance program
- Employee discount
ANZ IT Service Senior Manager
Boston Consulting Group —Sydney NSW
- Full-time
- No degree
- AI
- Leadership
Operations Manager (Cleaning)
SKG Services Pty Ltd —Miranda NSW
- $79,453.37 - $120,000.00 a year
- Full-time
- Supervising experience
- Cleaning
- Computer skills
- Travel reimbursement
Quick Apply
National Technical Services Manager
Equans —Sydney NSW
- Full-time
- Organisational skills
- Budgeting
- Leadership
- Health insurance
- Parental leave
Senior Case Manager
Gallagher Bassett —Parramatta NSW
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee stock purchase plan
- Health insurance
Account Manager - based in Alexandria Head Office
Panasonic Avionics —Alexandria NSW
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply

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senior national service operations manager jobs near sydney, nsw

Senior National Service Operations Manager

Vertiv -
Sydney NSW

Apply Now

Job Details

4 days ago

Qualifications

Customer service
Sales pipeline
Forecasting
Leadership
Financial acumen
Communication skills
Business process improvement

Full Job Description

The purpose of this position is to manage, plan and direct the service activities of Thermal and Power Service in ANZ, achieve sales targets for ANZ manage expenditure within budget and ensure the company image is maintained and upheld at all times.
Ensuring commonality of process and field deployment where this is required.

Key Responsibilities

Operational Execution:

Ensure that the division is operated in an efficient manner and that a high standard of customer service is provided in response to breakdown calls, commissioning, installation and regular maintenance.
Develop annual CE Audit programs and delivery to annual schedule ensuring that all corrective actions are completed in a timely manner.
Manage Service Sales pipeline to delivery and exceed budget results.
Work collaboratively with Senior Service Director to prepare forecasts, manage the sales group’s P&L, including orders, sales and SG&A as per the finance process
Actively promote Service programs to accelerate growth of Service business at the direction of the Service Director.
Ensure purchasing procedures are followed and control local expenses to within budget and levels of responsibility.
Plan routine maintenance and ensure customer feedback process is maintained.
Ensure Company equipment is cared for and maintained in good working order including Vehicles and Capital Equipment.
Ensure Spare stocks and materials are adequate to requirements and conduct regular stock takes.
Report to the Director Service ANZ on a monthly basis as directed and highlight any National issues as and when they arise.
Assist in training and participate in customer demonstration or promotional seminars.
Prepare and develop regular reports and analyses of business achievements, opportunities and performance against plan KPIs to ensure compliance with Vertiv’s reporting protocols.
Review, develop and communicate sales policies and procedures that contribute to creating a high performing team.
Develop an understanding of and manage to best practice level, the complete sales activities process to ensure effective salesperson productivity.

Continuous Improvement:

Identify opportunities to expand the Global Services offering and make direct representation to prospects and customers to expand the service business. Working actively with the National Service Sales Manager

Planning, Process and Reporting:

Work collaboratively with the Service Director to develop short- and long-range business plans
Initiate, lead and manage an extensive and diverse range of projects which increase operational sales performance
Proactively work with cross functional key stakeholders to identify and address business improvement opportunities

WHS, Environment & Quality:

Comply with all Work, Health & Safety, Environment and Quality obligations
Actively promote safety in the workplace
To assist the Finance division in resolving accounts payable issues.
Ensure timesheets are completed correctly, countersign with Supervisor and forward to pay office by the due date, with accompanying paperwork e.g.: Doctors Certificate if required

Employees reporting to Incumbent

Service Operations Managers – NSW (ACT) – Vic – Qld – WA - NZ

Main contacts within Company

Market Unit Leadership Team
Regional Service Vice President
ANZ Services Team
Project Management Team
National Service Sales Manager
Business Development Managers
Technical Support Group
Finance

Main contacts outside the Company

Customers
Contractors
Suppliers

Education/Qualification:

Business Management qualification is Desirable
Trade or Engineering qualifications desirable

Specialist Knowledge:

Servicing Critical Infrastructure in a 24/7 environment

Practical Experience:

People management
Business Process Improvement
Service management
Forecasting & financial acumen

Personal Characteristics:

Communication skills
Collaboration
Leadership skills
Business acumen
Problem solving skills
Customer Service
Agility

Apply Now

Refine Your Search

senior national service operations manager jobs in sydney, nsw

Senior National Service Operations Manager

Senior Project Manager

Senior Manager, Support Operations

Senior Manager, Integrated Operations Center – APAC

Senior National Account Manager, Australia

State Manager - NSW Service Operations (Buildings)

Senior Director, Global Professional Services Operations

Infrastructure & Capital Projects – Senior Associate / Manager

National Client Services Manager

Senior SEO Manager

RTO Manager

National Greenlife Crossdock Operations Manager

Strategy and Operations Manager, Marketplace

Lead, Strategic Operations

National Account Manager

ANZ IT Service Senior Manager

Operations Manager (Cleaning)

National Technical Services Manager

Senior Case Manager

Account Manager - based in Alexandria Head Office

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