In-Demand National client services manager Jobs in Sydney, Nsw

National Client Services Manager
All About Caring —Sydney NSW
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Nursing
- Leadership
- Communication skills
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
11d
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
NDIS Support Coordinator Fixed Term (Sydney Metro)
Uniting —North Parramatta NSW
- $46.70 an hour
- Full-time
- Microsoft Office
- Time management
- Work from home
- Referral program
Client Services Manager
Manning & Co (M&C) —Sydney NSW
- Full-time
- Marketing
- Writing skills
- Organisational skills
National Account Manager - Independent Grocery
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Free food
Quick Apply
Client Engagement Manager
My Guardian —Sydney Olympic Park NSW
- Full-time
- Care plans
- Leadership
- Communication skills
- Gym membership
Quick Apply
Change - Change Manager
Uniting —Parramatta NSW
- Full-time
- Hybrid work
- Agile
- Communication skills
14d
NDIS Support Coordinator Fixed Term (Sydney Metro)
Uniting NSW.ACT —Leichhardt NSW
- $46.70 an hour
- Full-time
- Microsoft Office
- Time management
- Work from home
- Referral program
Operations Services Manager
Boston Consulting Group —Sydney NSW
- Full-time
- Organisational skills
- AI
5d
Regional Facilities Manager NSW
Downer Group —Sydney NSW
- Full-time
- Microsoft Office
- Organisational skills
- Leadership
- Employee assistance program
Client Manager
Gallagher —North Sydney NSW
- Communication skills
- Negotiation
- Employee stock purchase plan
- Tuition reimbursement
Client Services Supervisor
Mondiale VGL —Botany NSW
- Full-time
Quick Apply
National Projects and Operations Senior Manager, Audit
Grant Thornton Australia —Sydney NSW
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Gym membership
Senior Manager, Business Management and Support | Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Budgeting
- AI
- Annual leave
- Work from home
Team Manager
SAL Consulting —Sydney NSW
- Full-time
- Business development
- Budgeting
- Leadership
- Employee assistance program
7d
Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC
Connor Consulting —Sydney NSW
- Full-time
- Remote
- PMP
- Education
- No degree
Quick Apply
Client Operations Manager
PIMCO —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Finance
Manager, Client Services | Macquarie Asset Management
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Leadership
- Communication skills
- Annual leave
- Work from home
Client Relationship Manager
Equifax —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Employee assistance program

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national client services manager jobs near sydney, nsw

National Client Services Manager

All About Caring
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
$110,000 - $120,000 a year

Qualifications

Nursing
Driver Licence
Working with Children Check
Leadership
Communication skills

Full Job Description

About All About Caring

For 25 years, All About Caring (AAC) has supported people with complex needs to live safer, more stable and more meaningful lives. We specialise in supporting people living with brain injury, spinal cord injury and degenerative neurological conditions, many requiring 24/7 supports delivered in their own homes or Specialist Disability Accommodation (SDA). Our clients, families, funders and clinical partners trust AAC to deliver consistent, safe and well‑coordinated services — even in the most complex environments. This role exists to protect that trust, by ensuring our national client services operations run with clarity, accountability and care.

About the Role

We are seeking an experienced National Client Services Manager to lead and oversee AAC’s client services, rostering and onboarding operations across community and Supported Independent Living services nationally.

This is a fast paced, operational leadership role with accountability for:

National rostering and service coordination
Client onboarding and continuity of care
After‑hours and on‑call oversight
Workforce performance, compliance and quality
Risk, adverse event and issue management

You will lead a National team of program/SIL managers, and rostering staff, working closely with the Heads of Client Services and Corporate Operations, to ensure services are delivered safely, efficiently and in line with AAC’s service models. This role suits someone who thrives in complex, fast‑moving environments, is comfortable making decisions, and understands the operational realities of delivering high‑intensity disability supports at scale.

What You'll Be Responsible For

Leading and developing a national client services and rostering team
Overseeing rostering, service coordination and continuity of care
Managing client onboarding, ensuring smooth, risk-aware transitions
Owning after-hours and on-call operations
Managing risk, adverse events and operational issues
Ensuring compliance with NDIS, industrial and governance requirements
Driving workforce planning, performance and continuous improvement
Providing clear operational and performance reporting to leadership

About You

You’re a calm, capable and highly accountable leader who understands that good rostering and service coordination is the backbone of quality disability support.

You’re someone who:

Is confident leading teams through complexity and change
Understands the responsibility that comes with 24/7 service delivery
Can balance operational detail with strategic oversight
Is decisive, fair and solutions‑focused under pressure
Communicates clearly with clients, families, staff and senior stakeholders
Values governance, compliance and doing things properly — not cutting corners

You Will Bring

10+ years’ experience in the disability or community care sector
Demonstrated experience leading client services, rostering or operational teams
Strong understanding of complex care delivery, workforce coordination and service continuity
Proven experience managing adverse events, complaints and operational risk
Confidence engaging with senior stakeholders, clinicians, funders and families
Strong written and verbal communication skills
Ability to solve complex, high‑impact operational issues
High attention to detail and strong accountability
Relevant tertiary qualification (nursing, social sciences or similar)
Current Driver’s Licence and vehicle
Current NDIS Worker Screening Check and Working with Children Check

Why Join AAC?

You’ll join a values‑driven organisation where leadership is trusted, professionalism is expected, and the work genuinely matters.

This role offers:

National scope and leadership autonomy
A highly experienced and collaborative leadership team
The opportunity to shape and strengthen service delivery systems
Work that directly impacts the safety and quality of life of people with complex needs

This is not a step‑back operational role — it’s a chance to own and lead one of the most critical functions in the organisation.

Ready to Lead Where It Counts?

If you’re an experienced disability operations leader who values accountability, service quality and strong team culture, we’d love to hear from you.

Apply now with your CV and a brief cover letter.

Company Overview

At All About Caring, we are dedicated to making a positive impact on the lives of individuals with disabilities. We believe in providing compassionate care, fostering independence, and promoting inclusivity within our community. Join our team of dedicated professionals and be a part of something truly meaningful.

Quick Apply

Refine Your Search

national client services manager jobs in sydney, nsw

National Client Services Manager

SVP Client Delivery & Regional Lead APAC

Regional Support Coordinator

NDIS Support Coordinator Fixed Term (Sydney Metro)

Client Services Manager

National Account Manager - Independent Grocery

Client Engagement Manager

Change - Change Manager

NDIS Support Coordinator Fixed Term (Sydney Metro)

Operations Services Manager

Regional Facilities Manager NSW

Client Manager

Client Services Supervisor

National Projects and Operations Senior Manager, Audit

Senior Manager, Business Management and Support | Client Service and Support

Team Manager

Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC

Client Operations Manager

Manager, Client Services | Macquarie Asset Management

Client Relationship Manager

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