In-Demand Job provider Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
13d
Learner Support Officer
Australian Learning and Care (ALC) Pty Ltd —Padstow NSW
- $30 - $40 an hour
- 8 hour shift
- In-person
- Business
Quick Apply
12d
Administration/Customer Service Assistant
Fun Day Out —Sydney NSW
- $40 - $45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
Support Workers Wanted (Uni students are welcome)
The Collective Initiative —Sydney NSW
- $34 - $36 an hour
- No experience needed
- In-person
- Communication skills
Quick Apply
Customer Experience Co-worker
IKEA —Rhodes NSW
- $28.31 - $42.47 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
13d
Room Attendant - Sydney
ahs hospitality —Sydney NSW
- $27.08 - $60.93 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
8d
Immediate Start – Housekeeping Room Attendant | Pyrmont
Facilinet Building Maintenance (FBM) —Pyrmont NSW
- $27.08 - $60.93 an hour
- Part-time
- Cleaning
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Sales Co-worker
IKEA —Tempe NSW
- $28.31 an hour
- Part-time
- Sales
- Customer service
- Annual leave
- Parental leave
14d
IKEA Food Co-worker
IKEA —Rhodes NSW
- $28.31 an hour
- Part-time
- Kitchen
- Annual leave
- Parental leave
14d
Weekend Overnight Concierge
Excel Building Management —Elizabeth Bay NSW
- $30.89 - $38.61 an hour
- Weekends only
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Aged and Disability Support Workers - Manly
Kinder Caring —Manly NSW
- $40 - $47 an hour
- CPR Certification
- First Aid Certification
- In-person
- Professional development assistance
- Referral program
Quick Apply
6d
Immediate Start – Housekeeping Room Attendant | Coogee Beach
Facilinet Building Maintenance (FBM) —Coogee NSW
- $27.08 - $60.93 an hour
- Part-time
- Management
- No experience needed
- Cleaning
- Employee discount
- Professional development assistance
Quick Apply
12d
Housekeeping Room Attendant – Join the FBM Team (Brighton Le Sands)
Facilinet Building Maintenance (FBM) —Brighton-Le-Sands NSW
- $27.08 - $60.93 an hour
- Part-time
- Management
- No experience needed
- Cleaning
- Employee discount
- Professional development assistance
Quick Apply
12d
Room Attendant - Double Bay, Sydney
ahs hospitality —Double Bay NSW
- $27.08 - $60.93 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
Customer Resolution Representative (NSW)
IKEA —Tempe NSW
- $28.31 an hour
- Weekend availability
- Hybrid work
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Parental leave
1d
Junior Store Assistant - Baulkham Hills
ALDI Stores —Baulkham Hills NSW
- $17.92 - $21.48 an hour
- Weekend availability
- Employee assistance program
Quick Apply
14d
Room Attendant - Parramatta
ahs hospitality —Parramatta NSW
- $27.08 - $60.93 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
Pharmacy Assistant
Chemist Outlet Rockdale —Rockdale NSW
- $26 - $38 an hour
- Part-time
- Customer service
- Clinic
- Business development
- Employee discount
Quick Apply
3d
Support Coordinator - Sydney, NSW
Chosen Family —Sydney NSW
- $50 - $70 an hour
- Part-time
- Hybrid work
- CPR Certification
- First Aid Certification
Quick Apply
Disability Support Worker (Casual)
Empowering Disability Partners —Northern Beaches NSW
- $36.22 - $38.50 an hour
- In-person
- Communication skills
- Travel reimbursement
Quick Apply
4d

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
13 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

job provider jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Learner Support Officer

Administration/Customer Service Assistant

Support Workers Wanted (Uni students are welcome)

Customer Experience Co-worker

Room Attendant - Sydney

Immediate Start – Housekeeping Room Attendant | Pyrmont

Sales Co-worker

IKEA Food Co-worker

Weekend Overnight Concierge

Aged and Disability Support Workers - Manly

Immediate Start – Housekeeping Room Attendant | Coogee Beach

Housekeeping Room Attendant – Join the FBM Team (Brighton Le Sands)

Room Attendant - Double Bay, Sydney

Customer Resolution Representative (NSW)

Junior Store Assistant - Baulkham Hills

Room Attendant - Parramatta

Pharmacy Assistant

Support Coordinator - Sydney, NSW

Disability Support Worker (Casual)

I want to receive the latest job alert for job provider in sydney, nsw

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