In-Demand Claims specialist Jobs in Sydney, Nsw

Claims Knowledge & Communications Specialist
TAL —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Claims Technical Specialist
TAL —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
Claims Administration Specialist
Acorn Rentals —Macquarie Park NSW
- Overtime
- Customer service
- No experience needed
- Microsoft Office
Recovery & Support Specialist
TAL —Sydney NSW
- Full-time
- Communication skills
Quick Apply
Claims Consultant
EML —Sydney NSW
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Claims Manager
EML —Sydney NSW
- Full-time
- Remote
- Customer service
- Case management
- In-person
- Work from home
- Parental leave
Customer Specialist – Insurance Claims
St Andrews's Group —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick Apply
Training Specialist - General Insurance (12 month contract)
Gallagher Bassett —Sydney NSW
- Contract
- Hybrid work
- Research
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
- Health insurance
Claims Consultant - Retail Income Protection Claims
TAL —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
8d
Workers Compensation Administrator - Complex National Claims
UGL Limited —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Wellness program
- Parental leave
Case Manager
EML —Sydney NSW
- Full-time
- In-person
- Communication skills
- Work from home
- Parental leave
Senior Customer Resolutions Specialist - Claims
AIA —Sydney NSW
- Full-time
- Hybrid work
- In-person
- Negotiation
- Health insurance
- Employee discount
Desktop Home Assessor
Auto & General Holdings —Lidcombe NSW
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $157,637 a year
- Call employer
- Research
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Recoveries Specialist
Procare Group —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Negotiation
4d
Product & Sourcing Specialist – ANZ Export
YIHAI AUSTRALIA FOOD PTY LTD —Sydney NSW
- $85,000 - $100,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Profit sharing
Quick Apply
6d
Case Manager
Gallagher Bassett —Sydney NSW
- Hybrid work
- Case management
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Health insurance
Mobile Case Manager
EML —Sydney NSW
- Full-time
- Organisational skills
- Medical terminology
- Work from home
- Parental leave
Client Service Officer - Estate Planning and Administration
NSW Trustee and Guardian —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
8d

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Claims Knowledge & Communications Specialist

TAL -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Insurance services

Qualifications

Communication skills
Workday

Full Job Description

Company Description

Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health
Take on new responsibilities and learn new skills that elevate both your personal and professional journey within a supportive environment.
Our competitive benefits package includes everything from financial literacy to health and wellness initiatives, designed with your well-being in mind

At TAL, we’re supported to live our best lives. With flexible and blended working options, discounted insurance, and wellbeing initiatives, we know we’re valued.

You’ll work alongside some of the brightest and most capable colleagues in the industry, with leaders who inspire, support, and include everyone. We foster a culture where everyone belongs.

Collaborating in person strengthens our social bonds and powers better problem-solving. Together, we face challenges and grow stronger. We connect to include, celebrate, reward, and recognise each other.

Job Description

The Claims Knowledge & Communications Specialist plays a vital role in helping TAL deliver on its promise to support customers when it matters most. By shaping clear, trusted and future‑ready claims guidance, this role ensures our people can make confident, fair decisions in a complex and evolving regulatory environment. The work directly strengthens customer outcomes, builds trust in our claims experience and supports TAL’s commitment to doing the right thing—today and into the future.

In this role you will:

Design and maintain claims knowledge artefacts that enable consistent, fair and timely claim decisions.
Create and maintain claim forms and communication collateral that are aligned to regulatory requirements, industry codes and TAL’s claims philosophy.
Translate regulatory and business change into clear, usable knowledge that supports day‑to‑day claims handling.
Lead targeted initiatives that strengthen compliance, reduce risk and improve customer claims experiences.
Provide authoritative claims policy expertise to support decisions, assurance activities and regulatory engagement.
Monitor regulatory and industry developments to identify impacts and proactively update claims frameworks.

Qualifications

Experience in life insurance claims or a similar regulated environment, with a strong understanding of how policy and guidance support quality customer outcomes.
Clear, thoughtful communication skills, with the ability to translate complex or technical information into practical, usable guidance.
Sound judgement and analytical capability, enabling confident navigation of complexity, risk and competing priorities.
A collaborative mindset and strong relationship‑building skills, contributing positively across teams and stakeholders.
Demonstrated application of change and project fundamentals, bringing structure to scoping work, supporting delivery and helping change land well for others.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Quick Apply

Refine Your Search

claims specialist jobs in sydney, nsw

Claims Knowledge & Communications Specialist

Claims Technical Specialist

Claims Administration Specialist

Recovery & Support Specialist

Claims Consultant

Claims Manager

Customer Specialist – Insurance Claims

Training Specialist - General Insurance (12 month contract)

Claims Consultant - Retail Income Protection Claims

Client Service Officer - Estate Planning and Administration

Workers Compensation Administrator - Complex National Claims

Case Manager

Senior Customer Resolutions Specialist - Claims

Desktop Home Assessor

AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority

Recoveries Specialist

Product & Sourcing Specialist – ANZ Export

Case Manager

Mobile Case Manager

Client Service Officer - Estate Planning and Administration

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