In-Demand 4 days customer success Jobs in Sydney, Nsw

Customer Payment Specialist
Fergus Software —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Travel reimbursement
- Commuter assistance
Quick Apply
Head of Demand Generation – APAC
Smart Communications —Sydney NSW
- Salesforce
- Writing skills
- Analysis skills
- Gym membership
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
AML Risk Operations Analyst
HUB24 —Sydney NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Manager
Intercom —Sydney NSW
- Hybrid work
- APIs
- AI
- Communication skills
- Health insurance
- Annual leave
13d
Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Hybrid work
- Hospital experience
- Parental leave
Customer Success Lead (Scaled)
Heidi —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
Software Engineer (Multiple Levels)
UpGuard —Sydney NSW
- $1,500 a year
- Full-time
- Remote
- AI
- Annual leave
- Parental leave
Business Analyst
Accenture —Sydney NSW
- Full-time
- Business development
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
Account Executive, Customer Sales
Clio —Sydney NSW
- $101,700 - $152,500 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- AI
3IC (Retail) (Full-time)
Mejuri —Sydney NSW
- $31 - $34 a year
- 8 hour shift
- Analysis skills
- Commuter assistance
- Health insurance
Quick Apply
Customer Relations Manager Hybrid
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Research
- Business development
- No degree
- Parental leave
8d
Customer Renewals Manager (6 month Fixed Term Contract)
Sonder.io —Sydney NSW
- Contract
- Hybrid work
- CRM software
- Salesforce
- AI
- Work from home
- Parental leave
Quick Apply
9d
Customer Onboarding Manager
TPG Telecom —Barangaroo NSW
- Hybrid work
- Analysis skills
6d
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Partner Success Manager
RELX —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
Supply Chain Coordinator
Oroton —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Data entry
- Annual leave
- Parental leave
Quick Apply
12d
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Travel Product Coordinator at First Class Travel
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program

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4 days customer success jobs near sydney, nsw

Customer Payment Specialist

Fergus Software
Sydney NSW

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Travel reimbursement
Commuter assistance
Parental leave
Employee assistance program
Free food

Qualifications

Sales
Customer service
Moving
B2B
SaaS
Communication skills
Technology sales

Full Job Description

About Us

Fergus is on a mission to give tradespeople around the world complete clarity and control over their business. Our platform helps them get paid faster, manage teams more effectively, and make smarter decisions freeing up time to focus on what really matters. With offices in New Zealand, Australia, and the UK, we're a profitable SaaS company in high-growth mode. We've got an ambitious roadmap, global momentum, and a team full of smart, humble humans who genuinely care about building something great together.

The Opportunity

This role is a critical part of Fergus’ growth strategy, focused on accelerating adoption of Fergus Pay across our customer base. You will be the payments expert within the Customer team, leading first-touch conversations, driving payment onboarding, and fueling transaction volume.

This is a great next step for someone from an SDR/BDR or outbound sales environment who thrives on high-activity outreach, can confidently navigate objections, and wants to broaden their career into a role that blends customer education, enablement and product influence.

What You’ll Own

End‑to‑end ownership of the Fergus Pay sales motion for existing customers. Identification of high‑potential customers using existing behavioural and financial data.

Execution of structured outreach, demos, and onboarding steps to drive adoption.

Contribution to persona development and segmentation for marketing campaigns.

Input into landing pages, webinars, and closing campaigns.

Collection and reporting of product feedback, objections, and customer insights.

What Sets You Apart – Your Experience

You’re an energetic, confident outbound caller who thrives on connection and momentum. You’ve spent time in an SDR or outbound sales role and are now looking for a path that blends your commercial drive with long-term customer success.

You must have:

Proven outbound calling experience, ideally 40+ calls/day. You have tenacity is picking up the phone and starting high-quality conversations.
Demonstrated ability to handle and overcome objections, reframing value and moving conversations forward.
Recent experience in SaaS, B2B, SMB
Confidence using data and customer signals to prioritise outreach and tailor messages.
A history of hitting (or beating) KPIs across activity or adoption metrics.
Comfort working in pacey, scaling environments where experimentation is encouraged.
Excellent communication and education skills; can simplify concepts so customers quickly understand the value.

Perks & Benefits

Wellbeing: 4 extra paid "ME" leave days per year, EAP support, inclusive team events.

Equity: Team members invited to our ESOP (share scheme) after 1 year.

Parental Leave: 10 weeks of additional paid leave + more support for new parents.

Development & Culture: Annual L&D budget, company-wide training, transparent leadership, reward & recognition.

Transport Allowance: Monthly contribution toward travel costs.

Work Setup: Hybrid model: 3 days a week in our Woolloomooloo office (Tues, Wed, Thurs).

Pay: $80,000.00 – $90,000.00 per year

Benefits:

Free food
Parental leave
Travel reimbursement

Experience:

SaaS, SMB: 3 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

4 days customer success jobs in sydney, nsw

Customer Payment Specialist

Head of Demand Generation – APAC

Internship or Work Experience

AML Risk Operations Analyst

Customer Success Manager

Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)

Customer Success Manager (Enterprise)

Customer Success Lead (Scaled)

Software Engineer (Multiple Levels)

Business Analyst

Account Executive, Customer Sales

3IC (Retail) (Full-time)

Customer Relations Manager Hybrid

Customer Renewals Manager (6 month Fixed Term Contract)

Customer Onboarding Manager

Executive Assistant - Travel & Business Operations

Partner Success Manager

Supply Chain Coordinator

Customer Service Officer

Travel Product Coordinator at First Class Travel

I want to receive the latest job alert for 4 days customer success in sydney, nsw

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