In-Demand Inbound customer service representative Jobs in Surry Hills, Nsw

Customer Sales Representative (Inbound Contact Centre)
My NRMA —Sydney NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
8d
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Call Centre Agent
IIQAF —Sydney NSW
- $75,000 - $80,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
Customer Care Representative
Convatec —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
Credit Solutions Representative Parramatta
Francom —Sydney NSW
- Full-time
- Communication skills
- Negotiation
- Employee assistance program
Customer Service Representative (CSR)
Pipe Perfection - Plumbers & Electricians —Marrickville NSW
- $60,000 - $70,000 a year
- Full-time
- CRM software
- Writing skills
- Communication skills
Quick Apply
Customer Service Representative
Percepta —Sydney NSW
- No weekends
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
- Tuition reimbursement
- Employee assistance program
Quick Apply
Inbound Sales Representative
HubSpot —Sydney NSW
- Hybrid work
- CRM software
- Hospitality
- Sales
- Health insurance
- Work from home
Quick Apply
Our Sage Customer Service Representatives
Cornerstone Health —Sydney NSW
- Customer service
Sales Development Representative
LegalVision —Surry Hills NSW
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Office
- On-the-job training
- Parental leave
Quick Apply
Sales Business Development Representative (BDR)
Lupo Digital —Sydney NSW
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Annual leave
Inside Sales Business Development Representative
Arealytics —Sydney NSW
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Contact Centre Consultant
Belgravia Health & Leisure Group Pty Ltd —Zetland NSW
- Part-time
- First Aid Certification
2d
Business Development Manager
Assure —North Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Employee assistance program
Quick Apply
11d
Field Sales Representative (Sydney, NSW)
The CareSide —Sydney NSW
- $70,000 - $85,000 a year
- Sales
- Communication skills
- Travel reimbursement
- Fuel card
Community Manager
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Inside Sales Representative
TD Synnex —Macquarie Park NSW
- Full-time
- Hybrid work
- Sales
- Customer service
- ERP systems
- Parental leave
4d
Freight Forwarder, Transport
DSV —Alexandria NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Sales Development Representative | Fintech
The Argyle Network —Sydney NSW
- $60,000 - $70,000 a year
- Full-time
- Sales
- Salesforce
- Communication skills
Sales Sales Development Representative
Switch —Sydney NSW
- Hybrid work
- CRM software
- Sales
- Marketing
- Work from home

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Customer Sales Representative (Inbound Contact Centre)

My NRMA -
Sydney NSW

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Annual leave
Parental leave

Qualifications

Sales
Customer service
Communication skills
Office experience

Full Job Description

Company Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Job Description

Become a part of NRMA as an Inbound Customer Sales Representative, where you'll be the first point of contact with prospective customers and existing members who want to purchase, enquire about, or amend their NRMA Roadside Assistance membership.

You will thrive by asking effective questions to identify customer needs and offer appropriate solutions that will add value to our members' lifestyles. You will seek to engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy, and a passion to help others.

Our contact centre is a great place to grow your knowledge and skills, which can help you expand your career further at the NRMA.

The Important Details!

Start Date: 12th October 2026
Hours: Full time Permanent position (35 hours per week)
Roster: Full commitment to a rotational roster between the hours of 8am–6pm, Monday to Sunday (including public holidays).
Location: Hybrid working environment, primarily working remotely from home but also with a commitment to work from our Sydney Olympic Park and Gosford office as directed. Must live within 100km from Sydney Olympic Park or Gosford Central.
Leave: While we will try our best to support, please be aware that we may not be able to support leave requests between Nov 2026- Feb 2027.

What You’ll Bring

We are looking for people who are passionate about helping others and enjoy creating memorable experiences, who:

Have significant customer service and/or sales-based experience in a similar customer facing or office-based environment
Can thrive in a fast-paced, high-volume call centre environment and keep their cool under pressure
Are resilient and able to maintain focus during unexpected challenges, quickly bouncing back from difficult situations with positivity, enthusiasm, and a can-do attitude
Demonstrate adaptability and an eagerness to embrace change, readily taking on new systems, processes, and tasks whenever required
Show empathy and initiative to be solutions focused, making every member feel heard, safe, and supported
Have outstanding listening and communication skills and act with professionalism and discretion
Are tech-savvy, detail-oriented, and comfortable navigating multiple computer systems
Love being part of a team, connecting virtually and in person with colleagues
Are self-motivated and able to work autonomously in a remote team environment
Confidence in working with KPIs and targets in our customer needs-based inbound sales environment

While previous contact centre experience is highly regarded, it is not essential – we will provide all the training and support you need to get started and thrive!

What’s in it for you?

Sales commission with the potential to earn an extra 36% on top of your annual base salary, paid monthly!
Shift loading for working weekends and public holidays
Time for you: 5 weeks of annual leave plus a special “Me” day after your first year
Awesome discounts: Save on travel, care hire, holidays, groceries, movies, fitness, insurance and Roadside Assistance with your complimentary myNRMA Rewards membership
Career pathways: NRMA is all about career progression. Many of our leaders started in roles just like this one!
Market leading 26 weeks paid parental leave entitlements, irrespective of primary carer status.

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

The Recruitment Process

Apply today and we will ask you to answer a couple of important screening questions to ensure this is the right role for you. If suitable you will be invited to complete an online assessment and then may be required to complete a phone and Face-to-Face interview where you can learn more about the role and the NRMA.

If you require any adjustments during the recruitment process, please contact our Talent Acquisition Specialist as part of the information session.

All successful applicants will be subject to full ongoing Australian work rights and required to complete satisfactory pre-employment checks.

Apply now and help keep Australia moving - one call at a time! Visit our careers site to find out more!

Quick Apply

Refine Your Search

inbound customer service representative jobs in surry hills, nsw

Customer Sales Representative (Inbound Contact Centre)

Customer Service Representative (Inbound Contact Centre)

Call Centre Agent

Customer Care Representative

Credit Solutions Representative Parramatta

Customer Service Representative (CSR)

Customer Service Representative

Inbound Sales Representative

Our Sage Customer Service Representatives

Sales Development Representative

Sales Business Development Representative (BDR)

Inside Sales Business Development Representative

Contact Centre Consultant

Business Development Manager

Field Sales Representative (Sydney, NSW)

Community Manager

Inside Sales Representative

Freight Forwarder, Transport

Sales Development Representative | Fintech

Sales Sales Development Representative

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