In-Demand Technical support assistant Jobs in Strathfield Nsw

Technical Support Assistant
Aeroo Drones —Frenchs Forest NSW
- $35 an hour
- Every weekend
- Customer service
- In-person
- Communication skills
Quick Apply
1d
Kathmandu Part Time Sales Assistant: Burwood
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Burwood NSW
- Part-time
- Employee discount
11d
Project Assistant
AGC interior —Regents Park NSW
- Up to $55,000 a year
- Urgently hiring
- AutoCAD
- Microsoft Excel
- Management
Quick Apply
11d
TIS Technical Support Officer
Australian Red Cross Lifeblood —Alexandria NSW
- $62,000 - $90,000 a year
- Full-time
- Laboratory
- Administrative experience
- Data entry
- Parental leave
- Employee assistance program
9d
Casual Assistant Network Operations Coordinator
Southern Cross Austereo —Sydney NSW
- Rotating roster
- Remote
- In-person
Expression of Interest- Arc'teryx
Amer Sports —Bondi Junction NSW
- Full-time
Quick Apply
Assistant Project Officer
Museums of History NSW —Sydney NSW
- $102,936 - $113,579 a year
- Call employer
- Administrative experience
8d
Trade Assistant
Sydney Trains —Auburn NSW
- $1,398.20 a month
- Full-time
- Maintenance
- In-person
11d
Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)
Synergy —Parramatta NSW
- $75,000 - $85,000 a year
- Full-time
- Google Suite
- Management
- In-person
- Professional development assistance
- Referral program
Quick Apply
Assistant Operations Manager
Sports Clean —Castle Hill NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Travel reimbursement
- Professional development assistance
Quick Apply
8d
Laboratory Assistant
SGS —Alexandria NSW
- Laboratory
- Laboratory experience
Quick Apply
Retail Operations Coordinator
Helly Hansen ANZ —Brookvale NSW
- $70,000 a year
- Full-time
- Office
- In-person
- Employee discount
- Referral program
Quick Apply
12d
Inspection Technician & Trade Assistant
Bob Adams Lifting Pty Ltd —St Peters NSW
- $70,000 - $110,000 a year
- Full-time
- Forklift
- Education
- In-person
- Professional development assistance
Quick Apply
2d
Storeroom Assistant
Baby Bunting —Chatswood NSW
- $15.09 - $30.18 an hour
- Part-time
- Customer service
- Parental leave
- Employee assistance program
Assistant Project Manager
Beca —Sydney NSW
- Full-time
- Communication skills
- Parental leave
Quality Engineer
Corto Pty Ltd —Sydney NSW
- Hybrid work
- AWS
- APIs
- AI
- Gym membership
Quick Apply
9d
Learning Support Assistant Junior School
Danebank —Hurstville NSW
- Part-time
10d
Environmental Services Assistant - REQ632555
NSW Health —Westmead NSW
- $59,919.26 a year
- Temporary
- Employee assistance program
1d
Kathmandu Casual Sales Assistant: Redyard
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Auburn NSW
- Day shift
- Employee discount
Laboratory Assistant
Pallion —Sydney NSW
- Full-time

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technical support assistant jobs near strathfield nsw

Technical Support Assistant

Aeroo Drones
Frenchs Forest NSW

Quick Apply

Job Details

Casual
$35 an hour
1 day ago

Qualifications

Customer service
Technical support
Communication skills
Time management

Full Job Description

Who we are

Based in Frenchs Forest, Sydney, we are an e-commerce business specialising in drones. We sell a unique multipurpose drone designed for applications including fishing, delivery and camera use.

About the role

We are looking for a Casual Technical Support Assistant to join our team at our head office and showroom in Frenchs Forest.

We are ideally looking for someone available around 3 days per week, 9am to 5pm, with the opportunity to take on additional shifts as required.

Weekend work is an important part of the role, so applicants must be available to work Saturdays and Sundays as required.

Above all, we are looking for someone who enjoys talking to people, solving problems and helping customers.

You do not need to be a drone expert. Strong people skills, problem solving ability, curiosity and a willingness to learn are much more important to us.

This is a hands-on, customer-facing role where you will support customers through our online ticketing system, over the phone and face-to-face in our showroom. As your technical knowledge develops, you will also assist with more advanced troubleshooting, flight log analysis, warranty cases, RMAs and product inspections.

A typical day may include:

Helping customers troubleshoot product issues via email, phone and in person.
Explaining product information and solutions in a clear and approachable way.
Investigating product faults, performance issues, warranty claims and RMAs.
Reviewing flight log data and communicating findings and next steps.
Assisting with general customer enquiries.
Working with the wider team to identify recurring issues and improve support processes.

Must have

Excellent people skills and a genuine enjoyment of helping customers.
A confident, personable communication style, both in person and over the phone.
Strong problem-solving skills and the ability to work through issues logically.
Clear and professional written and verbal communication skills.
Patience when assisting customers with different levels of technical experience.
Good time management and the ability to manage multiple customer cases.
A proactive, adaptable attitude and willingness to learn.
Availability to work Saturdays and Sundays as required.
Full Australian working rights.

Good to have

Not essential, but highly regarded:

Previous customer service, retail or technical support experience.
An interest in drones, UAVs, electronics or consumer technology.
Experience diagnosing technical products or analysing system data.
Fishing knowledge or experience.

What we offer

Above award casual remuneration.
Weekend penalty rates in accordance with the applicable Modern Award.
Superannuation in addition to your hourly rate.
Full product and technical training.
A supportive, collaborative and fast-growing team environment.
Opportunities to develop your technical knowledge and take on additional responsibilities as the business grows.

We're an ambitious team with strong growth plans for the end of 2026 and start of 2027, and we're looking for someone who wants to grow with us.

Please submit a cover letter. Applicants who apply without one will not be considered.

We would like to hear, in your own words:

What makes you a good fit for this role?
Give us an example of a time you helped someone solve a problem.
How soon can you start?

Don't be discouraged from applying if you don't have drone or technical support experience. If you're great with people, enjoy solving problems and are keen to learn, we'd still like to hear from you!

Pay: $35.00 per hour

Expected hours: No less than 24.0 per week

Work Location: In person

Quick Apply

Refine Your Search

technical support assistant jobs in strathfield nsw

Technical Support Assistant

Kathmandu Part Time Sales Assistant: Burwood

Project Assistant

TIS Technical Support Officer

Casual Assistant Network Operations Coordinator

Expression of Interest- Arc'teryx

Assistant Project Officer

Trade Assistant

Assistant Building Manager | Strata (North West Portfolio/Parramatta Region)

Assistant Operations Manager

Laboratory Assistant

Retail Operations Coordinator

Inspection Technician & Trade Assistant

Storeroom Assistant

Assistant Project Manager

Quality Engineer

Learning Support Assistant Junior School

Environmental Services Assistant - REQ632555

Kathmandu Casual Sales Assistant: Redyard

Laboratory Assistant

I want to receive the latest job alert for technical support assistant in strathfield nsw

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