In-Demand Customer specialist Jobs in South Yarra, Vic

Customer Service Specialist
MyIntegra —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
8d
Dental Receptionist and Personal Assistant
Melbourne East Prosthodontics —Kew VIC
- $32 - $35 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
ASSISTANT STORE MANAGER - BRIGHTON (NEW STORE OPENING)
Shaver Shop —Brighton VIC
- Weekend availability
- Management
- POS
- In-person
- Employee discount
Quick Apply
14d
Marketing Specialist
VPA Australia —Melbourne VIC
- $75,000 - $80,000 a year
- Weekend availability
- In-person
- Communication skills
- Marketing
Quick Apply
Desktop Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Time management
- Parental leave
- Gym membership
Quick Apply
ASSISTANT STORE MANAGER - DFO SOUTH WHARF
Shaver Shop —South Wharf VIC
- Weekend availability
- Management
- Sales
- Team management
- Employee discount
Quick Apply
8d
Cyber Security Advice and Assessment Specialist
BIC Consolidated —Melbourne VIC
- $85,000 - $95,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
10d
Sales Operations Coordinator
VE Furniture —Mulgrave VIC
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Google Suite
- Sales
- Travel reimbursement
- Employee discount
Quick Apply
2d
ICT Project Manager
WHG Technologies —Brooklyn VIC
- $65,000 - $90,000 a year
- Urgently hiring
- Computer Science
- Office
- Microsoft Office
Quick Apply
Head of Paid Search
King Kong —South Yarra VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Leadership
- Communication skills
Quick Apply
CASUAL SALES ASSISTANT - EPPING & DONCASTER
Shaver Shop —Bundoora VIC
- Weekend availability
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
3d
Ecommerce Specialist
Jivaro —Melbourne VIC
- $85,000 a year
- Full-time
- Hybrid work
- Merchandising
Application Support Engineer
NHP —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Quick Apply
ASSISTANT STORE MANAGER - THE GLEN
Shaver Shop —Glen Waverley VIC
- Weekend availability
- Management
- Sales
- Team management
- Employee discount
Quick Apply
7d
Senior Claims Consultant
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Quick Apply
Customer Support Specialist
Buddy Advisory —South Yarra VIC
- $70,000 - $90,000 a year
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
11d
Customer Service Associate
Computershare —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Data entry
- Employee stock purchase plan
- Work from home
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Functions Supervisor
Compass Group Australia —Ivanhoe VIC
- $30 an hour
- Full-time
- Communication skills

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Customer Service Specialist

MyIntegra -
Melbourne VIC

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

customer specialist jobs in south yarra, vic

Customer Service Specialist

Dental Receptionist and Personal Assistant

Entry Level Solar Sales Representative

ASSISTANT STORE MANAGER - BRIGHTON (NEW STORE OPENING)

Marketing Specialist

Desktop Home Assessor

ASSISTANT STORE MANAGER - DFO SOUTH WHARF

Cyber Security Advice and Assessment Specialist

Sales Operations Coordinator

ICT Project Manager

Head of Paid Search

CASUAL SALES ASSISTANT - EPPING & DONCASTER

Ecommerce Specialist

Application Support Engineer

ASSISTANT STORE MANAGER - THE GLEN

Senior Claims Consultant

Customer Support Specialist

Customer Service Associate

Claims Technical Specialist

Functions Supervisor

I want to receive the latest job alert for customer specialist in south yarra, vic

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