In-Demand Senior manager Jobs in South Australia

Senior Problem Manager
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
Senior Manager, Enterprise Architect
G'day Group —Adelaide SA
- Full-time
- Presentation skills
- APIs
- AI
- Employee assistance program
- Employee discount
Quick Apply
Senior Research Manager
Monash University —Monash SA
- $145,062 - $153,976 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- Team management
2d
Senior Project Manager
Capgemini Sogeti —Greater Adelaide SA
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Senior Project Manager
Capgemini —Greater Adelaide SA
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Senior Program Manager
Flinders University —Bedford Park SA
- $133,860 - $143,239 a year
- Full-time
- Management
- No degree
- Leadership
6d
Project Manager and Senior Project Manager
ElectraNet —Greater Adelaide SA
- $160,900 - $175,900 a year
- Full-time
- Engineering
- Budgeting
- Leadership
- Annual leave
- Parental leave
Senior Project Manager
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Construction
- Communication skills
- Negotiation
Senior Manager - Regulatory Compliance (APAC)
Crawford & Company Australia Pty Ltd —South Australia
- Full-time
- Financial services
- Communication skills
Quick Apply
Senior Relationship Manager
Westpac —Naracoorte SA
- Full-time
Property Manager / Senior Property Manager
Colliers —Greater Adelaide SA
- Full-time
Quick Apply
9d
Senior WHS and Injury Manager Partner
National Pharmacies —Greater Adelaide SA
- Full-time
Quick Apply
Senior Operations Manager - South Australia
Cater Care Australia / Cater Care Services —Keswick SA
- Full-time
- Hospitality
- Management
- Business
Quick Apply
11d
Senior Property Manager
CBRE —Greater Adelaide SA
- Full-time
- AI
- Office experience
- Parental leave
11d
Senior Project Manager
University of Canberra —Bruce SA
- $145,115 - $150,142 a year
- Full-time
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
2d
Senior Business Banking Manager
Beyond Bank Australia —Greater Adelaide SA
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Finance
- Employee discount
Quick Apply
14d
Project Manager – Renovation Projects
Crosskeys Bulit —Marleston SA
- $76,705.99 - $132,601.41 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Organisational skills
Quick Apply
14d
Senior Manager, Operating Model Sustainment - Safe and Connected Improvement Team
SA Health —Adelaide SA
- $144,421 a year
- Full-time
- Employee assistance program
- Gym membership
5d
Senior Project Manager
Mott MacDonald —Greater Adelaide SA
- Part-time
- Agile
- Communication skills
Cluster Manager - Adelaide
Oroton —Adelaide SA
- Full-time
- Leadership
- Parental leave
Quick Apply

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Senior Problem Manager

Datacom -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Qualifications

Management
ITIL
Problem management
Leadership

Full Job Description

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

This is an excellent opportunity for someone keen for the next step in their Service Delivery career, joining a fantastic team of peers with a chance to learn from some of the best! You will be part of our extensive Customer Delivery business who support each other working collaboratively across locations.

About the Role

The Senior Problem Manager is responsible for providing highly skilled services within the Problem Management area. You will work cooperatively with Datacom delivery teams and the Account Operational Managers to ensure that major incidents have root causes identified and solutions sought to prevent them from happening again. You will also work collaboratively with the extended Problem Management team across Australia and New Zealand.

** This role requires Australian Citizenship and Eligibility to obtain a NV1 Clearance **

What you’ll do

As Senior Problem Manager you are accountable for, but not limited to:

Leading Problem Management processes, including conducting Root Cause Analysis for all major problems, driving required fixes through to completion, and maintaining governance across all non-major problems.
Providing strong leadership, ensuring that agreed service levels are met and all relevant procedures are adhered to.
Building trusted relationships with the customer (Senior Management and Operations Teams) and Datacom teams to enable effective delivery and collaboration
Leading planning workshops and working the with the relevant technical delivery teams to ensure that technical problems are identified and resolved
Taking responsibility for understanding customer requirements, assessing and solutioning options for consideration by key stakeholders to enable informed decision making.

What you’ll bring

The ideal candidate will have a detailed understanding of a wide range of technologies, and keen interest to apply, and continue to develop, problem management skills. Ideally, you will have at least 5 years’ experience in a Problem Manager Role or similar, worked in an IT managed service environment and will have a solid understanding of ITIL Foundation.

You will bring expertise in using appropriate tools and skillsets to bring an analytical approach to problem solving. You will be passionate about driving outcomes and contributing to the success of our customer and internal teams.

You will be able to effectively work in a dynamic and changing environment, balancing competing priorities. You will have a customer centric approach, strong leadership skills and the confidence to engage at multiple levels, within both Datacom and the customer, as well as a number of third-party vendors.

Why Datacom?

We have over 6,200 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies.

We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations.

With this comes a long list of significant clients and Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds to serve those clients.

We are local at heart, yet world-class in capability

Requirements

Benefits

Quick Apply

Refine Your Search

senior manager jobs in south australia

Senior Problem Manager

Senior Manager, Enterprise Architect

Senior Research Manager

Senior Project Manager

Senior Project Manager

Senior Program Manager

Project Manager and Senior Project Manager

Senior Project Manager

Senior Manager - Regulatory Compliance (APAC)

Senior Relationship Manager

Property Manager / Senior Property Manager

Senior WHS and Injury Manager Partner

Senior Operations Manager - South Australia

Senior Property Manager

Senior Project Manager

Senior Business Banking Manager

Project Manager – Renovation Projects

Senior Manager, Operating Model Sustainment - Safe and Connected Improvement Team

Senior Project Manager

Cluster Manager - Adelaide

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