In-Demand Head of customer service Jobs in South Australia

Member Sales & Service Consultant - Customer Hub
People's Choice Credit Union —South Australia
- Full-time
- Remote
- Customer service
- Health insurance
- Employee assistance program
Executive Assistant to the CEO/ Receptionist Duties- Part Time
Community Support Incorporated —Wayville SA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Multiple Customer Service Consultant Roles
Workskil Australia Ltd —Adelaide SA
- Full-time
- Customer service
- Business
- Communication skills
- Work from home
9d
Triage Assessor
Uniting Communities —Adelaide SA
- $15,900 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
2d
Case Manager (Employment Services)
Workskil Australia Ltd —Port Adelaide SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Employment Coach
Workskil Australia Ltd —Elizabeth SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Customer Service Team Leader
Workskil Australia Ltd —Adelaide SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
8d
Service Delivery Manager
ASC Pty Ltd —Adelaide SA
- Full-time
- PMP
- Leadership
- Parental leave
8d
Intelligence Case Analyst
Procare Group —Greater Adelaide SA
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Computer skills
- Parental leave
- Employee assistance program
Multiple Customer Service roles -Graduate Opportunities
Workskil Australia Ltd —Enfield SA
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Member Service Consultant - People First Bank, Berri Branch
People's Choice Credit Union —South Australia
- Part-time
- Customer service
- Health insurance
- Employee assistance program
11d
Conference and Events Operations Manager
PULLMAN —Greater Adelaide SA
- Full-time
- Supervising experience
- Team management
- POS
- Health insurance
Quick Apply
Customer Assist Officer
People's Choice Credit Union —South Australia
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- Employee assistance program
11d
Children's Services Administration Manager
YMCA of South Australia —Adelaide SA
- $98,966 a year
- Full-time
- Childcare
- Management
- Administrative experience
- Employee assistance program
- Employee discount
Quick Apply
3d
Manager HS&SEM
BHP —South Australia
- No degree
- Leadership
- Parental leave
4d
Member Care Consultant
Health Partners Ltd —Greater Adelaide SA
- Rotating roster
- Hybrid work
- Customer service
- Communication skills
- Health insurance
- Work from home
Scheduling Officer
Liebherr-Australia Pty. Ltd. —Adelaide SA
- Urgently hiring
- ERP systems
- Manufacturing
- Leadership
- Health insurance
- Parental leave
1d
Employer Payments Consultant
Workskil Australia Ltd —Adelaide SA
- Full-time
- Customer service
- Administrative experience
- In-person
7d
Multiple Employment Coach Roles
Workskil Australia Ltd —Noarlunga Centre SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
2d
Business Development Manager
AMP Limited —Greater Adelaide SA
- Full-time
- Management
- Leadership
- Negotiation
10d

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Member Sales & Service Consultant - Customer Hub

People's Choice Credit Union -
South Australia

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Health insurance
Training program
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Customer service

Full Job Description

We are looking for Customer Sales & Service Consultants to join our Customer Hub (formerly known as the National Contact Centre) on a full-time permanent basis. In this role, you will take calls from new and existing customers across Australia, assisting them with their banking and financial needs.

About the role:

Our Customer Hub teams enjoy the flexibility of dividing their time between remote work and our Flinders Street head office, offering the best of both worlds. We are passionate about being available for our members when they need us, which is why we offer core service hours from 7:00 AM to 11:00 PM, seven days per week with penalty rates applying for work on Saturdays and Sundays.

We understand the importance of balancing work and life, and we are committed to supporting our team members in achieving this balance. You can take advantage of flexible rostering options that allow you to manage your schedule in a way that suits your personal needs and if something doesn’t work, you can swap your shifts with another team member.

Key Responsibilities include:

Delivering outstanding service to our customers over the phone, ensuring a seamless banking experience

Showing genuine care for our customers when they need support and assisting them by being a knowledgeable resource on our products and services

Recognising opportunities to promote and refer our products and services

Educating customers on how to use digital and mobile banking tools to enhance their banking experience.

Prioritizing and completing tasks with accuracy and efficiency

Effectively navigating various contemporary systems and software

Collaborating with you team to achieve strategic goals.

You’ll be part of a team that promotes a supportive and inclusive culture, with comprehensive ongoing training to ensure your success. We value the hard work of our team and make sure to incorporate fun along the way!

About you:

You’re a people first team player who understands what great service looks like. Proactive and results driven, you thrive on reaching goals and love making a positive impact for our customers.

This role is for you if you:

Can communicate with empathy and clarity

Genuinely enjoy helping people by providing positive customer service experiences

Feel comfortable learning new digital systems

Bring experience in customer service

Don’t worry if you haven’t worked in a contact centre before, we are on the lookout for passionate people with a drive to deliver an amazing customer experience every time.

If you are ready to learn new skills and develop your career with a market leader, then we want to speak with you!

We provide you with a supported 12-week on-site training program and the tools you need to make your job easier before you the hit the phones.

This is an opportunity to step into a new role, grow professionally, and continue to make an impact within our organisation. Join us in shaping the future of People First Bank while advancing your career!

Why you’ll love working here:

When you come to work at People First Bank, you’ll be joining a team of friendly and motivated employees who value making a difference every day for our customers, community, and the planet.

Putting ‘People First’ starts with our team members and we are committed to creating a workplace where every team member feels respected, included and safe to be themselves.

What you can expect from us:

You will receive a corporate uniform allocation to build your own capsule wardrobe to represent our new People First Bank Brand

‘Shine’, a peer-driven recognition program that highlights your contributions

Access to inclusive learning, development opportunities, and diverse pathways for growth and advancement

Access to a dedicated employee rewards and benefits platform for wellbeing resources and discounts across a wide range of everyday products and services

Employee banking benefits and discounted insurance products

Wellbeing initiatives that care for your physical, mental and emotional health, including access to an Employee Assistance Program for you and your family

Corporate health insurance discounts Competitive leave benefits, including two days of paid volunteer leave each year through our Good Squad initiative

In 2023, People’s Choice and Heritage Bank united to create People First Bank — Australia’s largest mutual bank. We are 100% customer-owned with over 700,000 members and 2000+ employees. We have dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory.

We’re proud to be an organisation that’s big enough to make an impact; agile enough to influence and do interesting work; and personal enough for you to feel genuinely supported and valued.

Next Steps:

If this feels like the right opportunity and environment for you, we’d love to hear from you. Click Apply Now to submit your CV and cover letter.

Applications close EOD Friday 4th September 2026.

For questions or support, contact our Talent Acquisition Team:

[email protected] or [email protected]

“Our diversity makes us stronger” We are committed to fostering a diverse, inclusive, and culturally safe workplace and welcome requests for reasonable adjustments to ensure all candidates can participate fairly and confidently in our selection process.

Apply Now

Refine Your Search

head of customer service jobs in south australia

Member Sales & Service Consultant - Customer Hub

Executive Assistant to the CEO/ Receptionist Duties- Part Time

Multiple Customer Service Consultant Roles

Triage Assessor

Case Manager (Employment Services)

Employment Coach

Customer Service Team Leader

Service Delivery Manager

Intelligence Case Analyst

Multiple Customer Service roles -Graduate Opportunities

Member Service Consultant - People First Bank, Berri Branch

Conference and Events Operations Manager

Customer Assist Officer

Children's Services Administration Manager

Manager HS&SEM

Member Care Consultant

Scheduling Officer

Employer Payments Consultant

Multiple Employment Coach Roles

Business Development Manager

I want to receive the latest job alert for head of customer service in south australia

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