In-Demand Operations clerk Jobs in Silverwater, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Databases
11d
Data Entry Clerk
IIQAF —Sydney NSW
- $75,000 - $78,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Project Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Employee assistance program
7d
Business Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Communication skills
- Work from home
- Employee assistance program
12d
Administration Clerk
Harvey Norman —Castle Hill NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Office Manager
Jarnac Holdings trading as Sixt Alexandria —Alexandria NSW
- $80,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
Assistant Project Officer
Planning —Sydney Western Suburbs NSW
- $99,938 - $110,271 a year
- Full-time
- Administrative experience
- Organisational skills
11d
Assistant Project Officer (Course Coordination)
National Parks & Wildlife Service —Sydney Western Suburbs NSW
- Full-time
- Administrative experience
- Communication skills
- Annual leave
1d
Project Officer
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Construction experience
- Employee assistance program
7d
Service System Coordinator
NSW Department of Communities and Justice —Parramatta NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Employee assistance program
13d
Administrative Accounts Assistant
Department of Customer Service —Sydney NSW
- From $87,199 a year
- Full-time
- Customer service
- Databases
- Administrative experience
12d
Operations / Returns Clerk
Harvey Norman —Caringbah NSW
- Weekend availability
- Customer service
- Warehouse
- Communication skills
- Employee discount
Inventory Clerk (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Administrative experience
- Office experience
Quick Apply
7d
Office Clerk
Barry Nilsson —Sydney NSW
- Part-time
- Office
- Administrative experience
- No degree
- Parental leave
Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- No degree
- Communication skills
11d
Complaint Resolution Officer
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Case management
- In-person
4d
Assistant Project Officer
Museums of History NSW —Sydney NSW
- $102,936 - $113,579 a year
- Call employer
- Administrative experience
4d
Debtors Clerk
Harvey Norman —Taren Point NSW
- Full-time
- Office
- Data entry
- Computer skills
13d
Admin Officer CHCK
Calvary Health Care Kogarah —South Sydney NSW
- Full-time
- Administrative experience
- Patient care
- Communication skills
- Parental leave
- Gym membership
7d

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operations clerk jobs near silverwater, nsw

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
12 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

operations clerk jobs in silverwater, nsw

Part Time Customer Service Officer - Operations

Administrative Officer

Data Entry Clerk

Project Support Officer

Business Support Officer

Administration Clerk

Office Manager

Assistant Project Officer

Assistant Project Officer (Course Coordination)

Project Officer

Service System Coordinator

Administrative Accounts Assistant

Operations / Returns Clerk

Inventory Clerk (AU)

Office Clerk

Manager, Procurement, Clerk Grade 9/10 - Parliament of NSW - Sydney

Complaint Resolution Officer

Assistant Project Officer

Debtors Clerk

Admin Officer CHCK

I want to receive the latest job alert for operations clerk in silverwater, nsw

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