In-Demand Customer success manager Jobs in Rockdale Nsw

Last Mile Delivery Specialist
King Living —Turrella NSW
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Parental leave
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Operations Manager - Wholesale Food Service & Distribution
Wholesome Food Works —Peakhurst NSW
- Full-time
- ERP systems
- Food service experience
- In-person
- Employee discount
Quick Apply
10d
Sales/Accounts Manager
CareWell Health —Botany NSW
- $52,880.00 - $129,752.77 a year
- Part-time
- Sales
- Office
- Business development
Quick Apply
11d
Cold Calling Sales Manager - Renewable Energy
Core Energy Solutions —Padstow NSW
- $90,000 - $120,000 a year
- Full-time
- Sales
- In-person
Quick Apply
11d
Delivery Manager
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- No degree
- Agile
- Communication skills
4d
Senior Project Manager
SymphonyAI —Sydney NSW
- $170,000 - $200,000 a year
- Full-time
- Remote
- PMP
- AI
- Leadership
Engagement Delivery Lead
Cognizant —Sydney NSW
- $100,000 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Master's degree
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Remote
- Hospital experience
- Work from home
- Parental leave
Business Development Manager
Cascade Strategy —Surry Hills NSW
- $100,000 - $110,000 a year
- Full-time
- CRM software
- Management
- Sales
- Travel reimbursement
- Employee stock purchase plan
Quick Apply
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
Customer Success Manager
Ideagen —Surry Hills NSW
- CRM software
- Salesforce
- Communication skills
Campus Manager
Contour Education —Hurstville NSW
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Client Experience Manager
First Focus —Mascot NSW
- Up to $160,000 a year
- Hybrid work
- Leadership
- Communication skills
Quick Apply
Grants Manager
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Administrative experience
- Analysis skills
- Communication skills
3d
Retail Manager
ZN AUSTRALIA PTY LTD —Roselands NSW
- $70,000 - $90,000 a year
- Full-time
- Sales
- Marketing
- Microsoft Office
Quick Apply
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Customer Success Manager (SMB)
Heidi —Sydney NSW
- Full-time
- Remote
- Work from home
- Parental leave
Test Manager
Transport For NSW —Macquarie Park NSW
- $158,393 - $177,399 a year
- Full-time
Account Manager
RedPandas Digital Marketing —Mortlake NSW
- $90,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
8d

I want to receive the latest job alert for customer success manager in rockdale nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success manager jobs near rockdale nsw

Customer Success Manager jobs in Sydney NSW

Delivery Manager jobs in Sydney NSW

Senior Project Manager jobs in Sydney NSW

Office Manager jobs in Sydney Nsw

Retail Manager jobs in Sydney Nsw

Delivery Manager jobs in Thebarton Sa

Delivery Manager jobs in Coburg Vic

Delivery Manager jobs in South West Sydney Nsw

Hotel Manager jobs in Herdsman Wa

Delivery Manager jobs in Coolangatta Qld

Bread ,delivery Driver jobs in Werribee Vic

Disability Manager jobs in Sydney Nsw

Case Manager Coordinator jobs in Homebush West Nsw

Operations Manager Jomablue jobs in Sydney Nsw

Systems , Inventory Control, Manager, Team Leader jobs in Jimboomba Qld

Sales Account Manager jobs in Brisbane Qld

No Experience Tech Sales jobs in Sydney Nsw

Sales Account Manager jobs in Melbourne Vic

Sales Account Manager jobs in Keysborough Vic

Sales Account Manager jobs in Holsworthy Nsw

Last Mile Delivery Specialist

King Living -
Turrella NSW

Quick Apply

Job Details

Full-time

Benefits

Parental leave
On-site parking

Qualifications

CRM software
Salesforce
Supply chain
Logistics
Organisational skills
Communication skills

Full Job Description

Join a globally recognised, design-led Australian brand.
Customer-facing coordination role with genuine cross-functional impact.
Onsite barista, generous discounts, onsite parking & career pathways.

Be the voice customers hear, the coordinator teams rely on, and the reason every King Living delivery feels effortless.

The King Difference

This is not just a role that sits behind the scenes.

This is a role that sits at the intersection of customer communications, escalation support, and cross-functional coordination — and it matters more than most people realise. The moment a customer places an order with King Living, their delivery experience begins. From that first confirmation through to the moment their furniture arrives, you are the person making sure everything runs the way it should.

Working closely with the Customer Delivery Success Manager, you will coordinate proactive customer communications, triage escalations, liaise across Supply Chain, Manufacturing, Retail, Trade, VIP, and Marketing teams — and ensure that the gap between what customers expect and what they experience is closed, every time.

If you are a natural communicator with strong coordination instincts, a genuine customer-first mindset, and the ability to stay calm and solutions-focused when things get complex — this role was built for you.

What You Will Own

Customer Communications & Journey Coordination Coordinate proactive customer communications across the full delivery journey — from order confirmation through to post-delivery follow-up. Monitor the pipeline daily, flag at-risk orders early, and ensure every customer-facing message is timely, accurate, and on-brand.

Escalation Support & Resolution Be the first coordination point for delivery escalations — triaging issues, routing them with clear context, and following through to resolution. Keep customers informed, document patterns, and contribute to root cause analysis that stops issues recurring.

Cross-Functional Coordination Work daily across Supply Chain, Manufacturing, Warehouse, Retail, Trade, VIP, and Marketing to keep delivery commitments aligned and achievable — acting as the bridge between Customer Delivery Operations and the wider business.

Delivery Quality & Customer Insights Monitor NPS, CSAT, and customer feedback to surface trends and improvement opportunities. Conduct post-delivery quality checks, maintain SOPs and communication templates, and support customer engagement initiatives across the order journey.

Who You Are

You will likely come from a customer success, logistics coordination, or operational support background — ideally with exposure to cross-functional environments and customer-facing communications. What matters most is your empathy, your follow-through, and your ability to keep things moving.

You are a natural communicator and coordinator — someone who takes genuine pride in making things work seamlessly for customers, even when the situation is complex.

Please note that some travel between our Design and Support Centre in Turrella and our state of the art warehouse in Smithfield will be required on a regular basis.

1-3 years' experience in a customer coordination, customer success, logistics coordination, or similar operational support role
Strong written and verbal communication skills — able to manage sensitive customer interactions with empathy and professionalism
Experience liaising across multiple internal departments in a fast-paced environment
Comfortable working with CRM platforms (Salesforce preferred) and delivery tracking systems
Detail-oriented with strong organisational skills and the ability to manage competing priorities
Genuinely customer-centric — driven to deliver great outcomes, not just close tickets
Proactive and solutions-focused — you anticipate issues before they escalate
Proficient in Microsoft 365 and confident learning new platforms quickly
Experience in last-mile delivery, logistics, or supply chain is desirable but not essential

Why People Join King Living — And Stay

An Iconic Australian Brand Since 1977, King Living has redefined Australian furniture design. With showrooms across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand — this is a brand with genuine global reach and a customer experience worth protecting.

Genuine Career Pathways This role builds strong customer engagement, cross-functional coordination, and delivery quality skills — with clear progression into Customer Delivery Success Manager, Customer Delivery Specialist, Supply Chain Operations, and beyond.

Daily Perks Freshly brewed coffee from our onsite barista — every day.

Convenience Complimentary onsite parking at our Design & Support Centre, including EV charging facilities.

Generous Discounts Employee and family & friends discounts on our full premium product range.

Family First Paid parental leave to support you through every stage of life.

A Team That Backs You A supportive, values-driven environment where your coordination skills and customer-first mindset are genuinely valued.

About King Living
King Living is a family-owned Australian design company with a global footprint and a reputation for innovation, craftsmanship and timeless design. Everything we do is guided by four values: Passion. Integrity. Collaboration. Innovation.

These are not words on a wall — they shape how we lead, create and grow.
Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values.

King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Ready to be the reason every King Living delivery feels effortless? We'd love to hear from you.

Quick Apply

Refine Your Search

customer success manager jobs in rockdale nsw

Last Mile Delivery Specialist

SVP Client Delivery & Regional Lead APAC

Operations Manager - Wholesale Food Service & Distribution

Sales/Accounts Manager

Cold Calling Sales Manager - Renewable Energy

Delivery Manager

Senior Project Manager

Engagement Delivery Lead

Customer Success Manager (Enterprise)

Business Development Manager

Operations Manager

Customer Success Manager

Campus Manager

Client Experience Manager

Grants Manager

Retail Manager

Entry Level Solar Representative - Tele Sales

Customer Success Manager (SMB)

Test Manager

Account Manager

I want to receive the latest job alert for customer success manager in rockdale nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected