In-Demand Jobs in Robina, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Team Member
KFC Australia —Robina QLD
- No experience needed
- Communication skills
- On-the-job training
Quick Apply
Team Member- Robina
Grill'd —Robina QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Coles Merchandiser
BIG Brand Influence Group —Arundel QLD
- $34.34 an hour
- Monday to Friday
- Planograms
- POS
- Organisational skills
Quick Apply
YOMG Casual Kitchen Team Members
YOMG - Yo My Goodness —Broadbeach Waters QLD
- $13.90 - $34.76 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Barista/All Rounder
Coffee Boothers —Merrimac QLD
- $25 - $35 an hour
- Part-time
- Hospitality
- Customer service
- POS
- Employee discount
Quick Apply
9d
Team Member - Nobby's Beach
Grill'd —Miami QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Contracts Administrator
One Power Solar —Burleigh Heads QLD
- $71,972.03 - $90,000.00 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick Apply
YOMG Casual Kitchen Supervisors
YOMG - Yo My Goodness —Elanora QLD
- $15.14 - $37.84 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Delivery Driver - RUNAWAY BAY
Domino’s Pizza —Runaway Bay QLD
- Overtime
- Customer service
- No experience needed
- Smartphone
- Employee discount
Quick Apply
Retail Associate
Sunglass Hut —Robina QLD
- Sales
- Communication skills
YOMG Casual Team Members
YOMG - Yo My Goodness —Coolangatta QLD
- $13.90 - $34.76 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- In-person
- Employee discount
Quick Apply
YOMG Full Time Frozen Yogurt Team Members
YOMG - Yo My Goodness —Coolangatta QLD
- $11.12 - $27.81 an hour
- Weekend availability
- Microsoft Excel
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Customer Solutions Advisor - Full time - Robina
Vodafone —Robina QLD
- Full-time
- On-the-job training
- Parental leave
Sales Assistants - Robina
Dangerfield —Robina QLD
- Employee discount
Team Member - Benowa Gardens
Grill'd —Benowa QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Surfers Paradise
Grill'd —Surfers Paradise QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Manager
Queensland Government —Gold Coast QLD
13d
Team Member - Coolangatta
Grill'd —Coolangatta QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Barista
Burleigh Pavilion —Burleigh Heads QLD

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

jobs in robina, qld

Customer Contact Officer

Team Member

Team Member- Robina

Coles Merchandiser

YOMG Casual Kitchen Team Members

Barista/All Rounder

Team Member - Nobby's Beach

Contracts Administrator

YOMG Casual Kitchen Supervisors

Delivery Driver - RUNAWAY BAY

Retail Associate

YOMG Casual Team Members

YOMG Full Time Frozen Yogurt Team Members

Customer Solutions Advisor - Full time - Robina

Sales Assistants - Robina

Team Member - Benowa Gardens

Team Member - Surfers Paradise

Manager

Team Member - Coolangatta

Barista

I want to receive the latest job alert for jobs in robina, qld

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