In-Demand Head of operations Jobs in Richmond Vic

Head of Operations Excellence - Hybrid
Schnitz —South Yarra VIC
- Full-time
- Hybrid work
- Restaurant experience
- Communication skills
Head of Merchandise Governance & Operations
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Analysis skills
- Leadership
Head of Data Centre Operations
Siemens —Melbourne VIC
- Full-time
- Master's degree
- Business Administration
- Leadership
Head of Resident Operations
Keyton —Melbourne VIC
- Full-time
- Budgeting
- Leadership
- Communication skills
- Referral program
10d
HEAD OF CUSTOMER OPERATIONS
SHK Asia Pacific —Melbourne VIC
- AI
3d
Area Manager, Authorised Officers
Yarra Trams —Melbourne VIC
- Customer service
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
7d
Head of GTM Operations
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- SQL
- AI
- Work from home
- Parental leave
Chief Operating Officer (COO)
LHR —Melbourne VIC
- $200,000 - $250,000 a year
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Quick Apply
Head of Security Operations
Vocus —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Parental leave
- Fuel discount
Quick Apply
8d
Venue Manager - The Saint (New Venue Opening)
Refinery Group —St Kilda VIC
- Full-time
- Hospitality
- Communication skills
Quick Apply
Draftable, Head of Product
Affinda Group —Cremorne VIC
- $240,000 a year
- Full-time
- Sales
- Product management
- AI
Quick Apply
14d
Head of AI
Compare Club —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Health insurance
- Life insurance
Quick Apply
Head of Planning
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Merchandising
- Leadership
Stockroom Assistant - Chadstone
Sephora —Melbourne VIC
- Up to $29.06 an hour
- Part-time
- Parental leave
- Employee discount
Assistant Station Head MEL
Malaysia Airlines —Melbourne VIC
- CAD
Head of Loyalty - Hotels
Endeavour Group —Richmond VIC
- Full-time
- Business development
- Leadership
- Communication skills
7d
Head of Capability & Company Stores - Hybrid
Schnitz —South Yarra VIC
- Full-time
- Hybrid work
- Hospitality
- Budgeting
- Leadership
Assistant Manager
REXEL —Moorabbin VIC
- Full-time
- Leadership
- Communication skills
- Parental leave
Quick Apply
Head of Capability & Company Stores Hybrid
Schnitz —South Yarra VIC
- Full-time
- Hybrid work
- Hospitality
- Budgeting
- Leadership
Head of Property Management Operations & Training
RELIANCE REAL ESTATE —Point Cook VIC
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply

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head of operations jobs near richmond vic

Head of Operations Excellence - Hybrid

Schnitz -
South Yarra VIC

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Job Details

Permanent | Full-time

Benefits

Birthday leave

Qualifications

Restaurant experience
Communication skills

Full Job Description

Work options: Hybrid

Head of Operations Excellence

At Schnitz, we're passionate about serving real food that makes people happy. With more than 80 restaurants across Australia and an exciting growth journey ahead, we're looking for an experienced Head of Operations Excellence to join our leadership team.

Reporting to the General Manager – Restaurant Success, you'll be responsible for building and continuously improving the operational systems, standards and governance that enable every restaurant to operate consistently, efficiently and safely. Working across the business, you'll drive continuous improvement, operational reporting, guest experience, audit and compliance, while supporting the successful rollout of new initiatives across our national network.

What You'll Be Doing

Own and continuously improve the Operations Manual, SOPs and restaurant operating standards.
Simplify operational processes and improve consistency across the network.
Manage operational systems, including labour, COGS, audit tools and reporting.
Develop dashboards and balanced scorecards to drive business performance.
Lead the network operating rhythm, including operational meetings and field communications.
Coordinate operational communications across franchise partners and restaurant teams.
Lead the network's WHS framework, reporting and compliance.
Own the 5-Star Audit program and drive operational improvements.
Develop operational standards for equipment, technology and restaurant formats.
Lead guest experience initiatives using customer insights and operational data.
Drive continuous improvement through audits, data and restaurant feedback.
Evaluate operational trials and oversee successful network rollouts.
Build strong relationships with franchise partners and key internal stakeholders.

About You

Senior experience in Operations Excellence, Continuous Improvement, Transformation or Multi-site Operations within QSR, retail or hospitality.
Strong process improvement, analytical and problem-solving skills.
Experience leading operational governance, audit, compliance and cross-functional projects.
Practical knowledge of WHS and embedding safe operating practices into day-to-day operations.
Experience managing operational systems, dashboards and performance reporting.
Exceptional stakeholder management and communication skills.
Experience leading operational change and large-scale business rollouts.
Tertiary qualifications in Business, Operations or a related discipline will be highly regarded.

The Good Stuff!

Join a growing Australian success story.
Shape the learning experience for franchise partners, restaurant teams and Support Office employees nationwide.
Play a key role in developing the capability that supports our continued growth.
Hybrid working arrangements.
Birthday leave.
Monthly Support Office lunches and social events.

Schnitz is committed to fostering an inclusive and respectful workplace environment. We hire great people from a wide variety of backgrounds - not just because it is the right thing to do, but because it makes our organisation stronger. We encourage applications from Aboriginal and Torres Strait Islander people and other people of colour, people from culturally diverse backgrounds, LGBTQIA+ people and those with a disability.

Apply Now

Refine Your Search

head of operations jobs in richmond vic

Head of Operations Excellence - Hybrid

Head of Merchandise Governance & Operations

Head of Data Centre Operations

Head of Resident Operations

HEAD OF CUSTOMER OPERATIONS

Area Manager, Authorised Officers

Head of GTM Operations

Chief Operating Officer (COO)

Head of Security Operations

Venue Manager - The Saint (New Venue Opening)

Draftable, Head of Product

Head of AI

Head of Planning

Stockroom Assistant - Chadstone

Assistant Station Head MEL

Head of Loyalty - Hotels

Head of Capability & Company Stores - Hybrid

Assistant Manager

Head of Capability & Company Stores Hybrid

Head of Property Management Operations & Training

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