In-Demand Aftermarket support product manager Jobs in Richmond, Nsw

Aftermarket Support Product Manager
Energy Power Systems Australia —Eastern Creek NSW
- Hybrid work
- CRM software
- Sales
- Salesforce
- Health insurance
- Parental leave
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- Customer service
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Autobarn —Mcgraths Hill NSW
- Full-time
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Arjo —Eastern Creek NSW
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3d
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Aftermarket Support Product Manager

Energy Power Systems Australia -
Eastern Creek NSW

Apply Now

Job Details

Benefits

Birthday leave
Health insurance
Parental leave
Paid volunteer leave
Insurance services

Qualifications

CRM software
Sales support
Sales
Salesforce
Maintenance
Driver Licence
Industrial equipment
Communication skills

Full Job Description

Power the future with EPSA

At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the energy solutions industries depend on.

From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.

As the Cat engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.

Across engineering, operations, projects and support teams, every role plays a part in keeping industries moving and communities powered.

If you're looking to contribute to something bigger and help shape what’s next, this is an opportunity to do meaningful work with real impact.

About the role

As an Aftermarket Product Support Manager, you will work closely with customers to understand their operational challenges, identify opportunities and deliver aftermarket parts and service solutions that maximise equipment performance, reliability and lifecycle value.

Drawing on your commercial insight, technical expertise and relationship-building skills, you'll help customers optimise their Caterpillar Energy Solutions assets while connecting them with the products, services and support programs that deliver long-term value.

Partnering across sales, operations, technical services and Caterpillar dealer networks, you'll play an important role in growing EPSA's gas engine aftermarket business while supporting sustainable customer outcomes and long-term business growth.

Key responsibilities include:

Develop and grow aftermarket parts, service and customer support opportunities across Caterpillar Energy Solutions customers.
Build and maintain strong customer relationships, identifying opportunities to enhance equipment performance and lifecycle value.
Establish and grow Customer Value Agreements (CVAs), maintenance agreements and long-term service contracts.
Generate and qualify opportunities for both aftermarket and new equipment sales, collaborating closely with internal stakeholders.
Maintain accurate customer engagement, opportunity and pipeline information within Salesforce to support long-term account growth.

What you’ll bring

We’re looking for someone who brings both commercial capability and a collaborative mindset.

Required

Experience in aftermarket sales, product support, parts and services, account management, service sales or a related customer-facing role.
Strong understanding of industrial equipment, power generation systems, gas engines, diesel engines or related technologies.
Proven ability to build trusted customer relationships and identify opportunities that deliver mutual value.
Trade qualifications, mechanical background
Strong commercial, communication and stakeholder management skills.
Current Australian Driver's Licence and willingness to travel as required.

Highly regarded

Experience working with Caterpillar Energy Solutions, power generation, gas compression or industrial engine applications.
Experience managing service contracts, Customer Value Agreements or maintenance agreements.
Experience using Salesforce or similar CRM platforms to manage customer activity and opportunities.

Why join EPSA

At EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.

We believe great work happens when people feel supported, valued and connected to the impact of what they do — and when teams work together with integrity, accountability and care.

We offer:

Structured onboarding and development through Cat University
Paid birthday leave and volunteer leave
Team member recognition and service awards
Referral program incentives
Retail and health insurance discounts
Novated leasing options
Paid parental leave
Learning and development opportunities

Ready to power up your career?

If you're looking to contribute to something bigger and help shape what’s next, this is an opportunity to do meaningful work with real impact.

Apply now to join the team behind the power.

Apply Now

Refine Your Search

aftermarket support product manager jobs in richmond, nsw

Aftermarket Support Product Manager

Retail Sales Assistant

Sales Assistant (Casual)

Assistant Store Manager

Service Coordinator - Spare Parts, Sydney

Account Manager

Sales Assistant

Sales Assistant

Retail Sales Assistant

Taubmans - Trade - Commercial Account Manager

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