In-Demand Dental technician Jobs in Randwick, Nsw

National Service Operations Manager
Henry Schein Regional Trust —Mascot NSW
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Parental leave
7d
CSSD Technician
Ramsay Health Care —St Leonards NSW
- Full-time
- Customer service
- ICU experience
- Organisational skills
- Referral program
Quick Apply
7d
Dental Assistant
The Centre for Implant and Restorative Dentistry / Northern Dental Group —Frenchs Forest NSW
- $52,880.00 - $91,562.62 a year
- Management
- Patient care
- Organisational skills
Quick Apply
5d
IOC Network Specialist
IREN —Sydney NSW
- Full-time
- Maintenance
- AI
- Communication skills
- Health insurance
- Dental insurance
Retail Pharmacy Assistant
Ramsay Health Care —Miranda NSW
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Referral program
High Voltage Maintenance Tech Lead
IREN —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Schematics
- Mechanic experience
- Health insurance
- Dental insurance
Dental Technican - Acyrlic
SparX Lab PTY LTD —Parramatta NSW
- $70,000 - $90,000 a year
- Full-time
- Laboratory
- In-person
Quick Apply

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National Service Operations Manager

Henry Schein Regional Trust
Mascot NSW

Apply Now

Job Details

Full-time
7 days ago

Benefits

Birthday leave
Complimentary flu shots
Parental leave
Salary packaging

Qualifications

Analysis skills
Driver Licence
Leadership
Communication skills

Full Job Description

In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.

Lead Performance. Drive Change. Elevate the Customer Experience.

Are you an experienced Service Operations leader who thrives on building high-performing teams, driving operational excellence, and delivering exceptional customer outcomes?

We are seeking a strategic and customer centric National Service Operations Manager to lead our Install, Repair & Fix Service Operations across Australia. Reporting to the Head of Equipment and Service, you will play a critical role in shaping the future of our service function by developing people, optimising processes, implementing transformative projects, and creating an outstanding experience for both customers and technicians.

This is a unique opportunity to join a market-leading organisation and influence the performance, culture, and continuous improvement of a national field service operation.

About the Role

As the National Service Operations Manager, you will lead a team of Service Team Leaders driving consistency, capability, and operational excellence across the service department.

We are open to considering candidates who are located in either Sydney, Brisbane or Melbourne.

You will be responsible for:

Leading and developing a high-performing, customer-focused service organisation
Coaching and mentoring frontline leaders to maximise team capability and engagement
Driving operational efficiency and continuous improvement initiatives
Enhancing customer satisfaction and service performance through data driven decision making
Implementing strategic projects, systems, and service management processes
Building effective workforce planning, capability frameworks, and training programs
Using service metrics, dashboards, and customer insights to improve performance
Creating a culture of accountability, collaboration, and continuous learning
Supporting the delivery of strategic business objectives while ensuring exceptional customer outcomes

About You:

You are a proven service operations leader with a passion for people, customers, and process improvement. You understand how to drive performance through others, build strong cultures, and navigate the complexity of a large field-based service environment.

You'll bring:

5-10+ years' experience leading service operations teams within a corporate environment
Experience managing field-based technical service teams through Team Leaders
A strong track record of building, developing, and retaining high-performing teams
Proven experience delivering operational improvements and leading business-critical projects
Exceptional stakeholder management and customer relationship skills
A customer-first mindset with a focus on service excellence and customer satisfaction
Strong commercial acumen and experience using service metrics and dashboards to drive results
The ability to influence, lead change, and engage diverse stakeholder groups
A strategic approach to problem-solving and continuous improvement
Confidence navigating grey areas, bringing clarity, direction, and practical solutions to complex situations

Essential Skills & Experience:

Proven people leadership and coaching experience
Technical service leadership experience within a field-based environment
Project management experience
Customer relationship management experience
Strong analytical and problem-solving capabilities
Advanced systems capability, including ERP, CRM, BI tools and reporting platforms
Excellent communication, presentation and stakeholder management skills
Valid Driver's Licence
Ability to travel interstate

Why Join Us?

Industry-leading organisation with a strong reputation, clear purpose, and values-driven culture
Opportunity to lead meaningful transformation and shape the future of service operations
Make a genuine difference to customer outcomes and team success every day
Join a collaborative and supportive leadership team committed to continuous improvement
Career development opportunities within a growing national business
Comprehensive employee benefits program which offers birthday leave, 13 weeks paid parental leave*, discounts on retail and dental products and services, flu shots, salary packaging options and more.

If you're a strategic people leader who is passionate about customer excellence, operational performance, and developing high performing teams, we'd love to hear from you. To express your interest, apply by attaching a cover letter and your CV. We look forward to speaking with you !

Candidate based in QLD and VIC will also be considered.

Apply Now

Refine Your Search

dental technician jobs in randwick, nsw

National Service Operations Manager

CSSD Technician

Dental Assistant

IOC Network Specialist

Retail Pharmacy Assistant

High Voltage Maintenance Tech Lead

Dental Technican - Acyrlic

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